So many productivity resources assume that we need to set aside time to "respond" to our email, but words matter! Even replacing that word "respond" in our minds with "process" can drastically change the way we go about sitting down to extract action items and file our email in ways that reduces clutter, keeps us at inbox zero, aligns our actions with our priorities, and keeps us from getting too many responses. Enjoy this episode about replacing "respond" with "process" and responding with precision and intention.

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