エピソード

  • Bonus: Revolutionizing Hiring: Assessing Strengths for Optimal Team Performance

    Bonus: Revolutionizing Hiring: Assessing Strengths for Optimal Team Performance
    2025/05/28
    Mike Neal is a pioneering advocate for innovative hiring practices in the healthcare sector, particularly dentistry. He believes that traditional hiring processes, which rely heavily on resumes, are outdated and unreliable, often missing crucial information about candidates. Neal champions an automated hiring system that prioritizes candidates' mindset, personality, and aptitude, thereby ensuring that team members are genuinely interested and well-suited for the job. Through his platform, Build My Team, he revolutionizes the hiring process by using assessments to match candidates' strengths and talents with job roles, providing high performing practices with a more efficient and effective approach to hiring. Here’s what to expect this episode: Build My Team uses assessments to match applicants' strengths and talents with roles, improving hiring efficiency. Automated system filters out applicants unwilling to complete assessments, ensuring serious candidates progress. Candidate Assessment Process evaluates mindset and speed of learning for healthcare practice fit. Mike Neal emphasizes evaluating candidates' ability to follow processes and procedures within dental practices. Automated process selects finalist candidates for dental practices based on video interviews to assess communication skills. Hiring algorithm is customized for each position, matching candidates with roles based on specific success factors. Candidate screening process focuses on optimizing rejection process and tailoring algorithm to each job role. Connect with Mike Neal https://www.linkedin.com/in/dr-michael-neal/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    45 分
  • Bonus: The Lifeguard Approach: Transforming Dental Hygiene Standards

    Bonus: The Lifeguard Approach: Transforming Dental Hygiene Standards
    2025/05/21
    Cris Duval, a seasoned dental hygienist with over 24 years of experience, has become a passionate advocate for addressing the hygienist shortage in dentistry. Duval believes this shortage, exacerbated by the pandemic, has led to widespread burnout and disillusionment among dental hygienists, prompting many to consider alternative careers. She emphasizes the necessity of regaining impact and influence with patients, advocating for a broader understanding of the hygienist's role in patient care beyond routine cleanings. Through her innovative lifeguard approach, which merges science-based protocols and technology, Duval aims to enhance patient care and wellbeing, encouraging others to adopt this method and transform their practices. Here’s what to expect this episode: The lifeguard approach focuses on guiding and guarding patient health and wellness through science-based protocols and quality questions. Hygienists can experience moral injury and burnout when unable to provide care according to their values and patients' needs. Shifting to life-saving screenings such as oral cancer, blood pressure, and pathogen screenings can significantly improve patient outcomes and redefine the purpose of a hygiene visit. There is a crisis in dentistry post-pandemic with a shortage of hygienists and understaffing in hygiene departments, potentially linked to moral injury factors. Compensating hygienists based on patient outcomes and production value can align incentives with high-quality care and improve job satisfaction. Outsourcing podcast production allows for focus on hosting and content creation, demonstrating transparency and collaboration. Connect with Cris Duval: https://www.linkedin.com/in/priscilla-cris-duval-413a787/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    41 分
  • Bonus: Empowering Dental Providers to Treat Cancer Patients Effectively

    Bonus: Empowering Dental Providers to Treat Cancer Patients Effectively
    2025/05/14
    Why must a successful dental practice emphasize the value of diverse experiences through residency? Jessica Pharar is a dedicated dentist in private practice in Las Vegas, who recognizes the unique dental needs of cancer patients and has launched a foundation focused on delivering specialized dental care to this vulnerable group. Drawing from her experience in oncology care, Jessica advocates for being prepared for unexpected cancer diagnoses and ensuring optimal success for patients transitioning to cancer treatment. She integrates cancer patients into her regular schedule, prioritizing timely care for those referred through the oncology system, while dedicating specific days to administrative tasks for her nonprofit foundation. Jessica collaborates with other dental providers to empower them to treat cancer patients, emphasizing community involvement and the strategic use of social media to build trust and attract patients, and strongly supports dental residencies to provide essential exposure, mentorship, and advanced skills. Here’s what to expect this episode: Jessica Pharar integrates cancer patients into her regular practice schedule while dedicating specific days for nonprofit administration. She collaborates with other dental providers to empower them to treat cancer patients and expand specialized care beyond her own practice. Jessica emphasizes the importance of building reputation in the local community and leveraging social media for marketing in dental practice. She highlights the value of gaining diverse experiences through residency to enhance one's skills and knowledge as a dentist. Connect with Jessica Pharar: https://www.dentistsoflasvegas.com/about-us/our-teamhttps://www.linkedin.com/in/jessica-pharar-64220914/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    23 分
  • Bonus: Equity Partnerships: The Key to Expanding Dental Practices

    Bonus: Equity Partnerships: The Key to Expanding Dental Practices
    2025/05/07
    John Montoya, a dedicated dentist who graduated in 2001, brings extensive experience in managing multiple dental practices to the table. Initially establishing a successful practice in San Diego, Montoya later moved to Boulder, Colorado, where he significantly expanded his operations and integrated additional practices into his office. Through his journey, Montoya learned that rapid expansion without proper systems could lead to significant challenges, emphasizing the importance of managing overhead and leveraging economies of scale. His insights into the necessity of business acumen and best practices in managing multiple practices have led him to start a buyer's group aimed at helping other private practices reduce costs, reflecting his commitment to both professional success and community support. Here’s what to expect this episode: Building up practices before selling them is important for profitability Balancing dentistry with business management is challenging Managing multiple practices requires equity partners and centralized staff Negotiating better pricing with vendors through economies of scale is crucial Participating in PPOs can be challenging due to the changing insurance landscape Utilizing AI to monitor inbound calls can improve patient interactions Training staff on specific systems and protocols is crucial for practice growth Connect with John Montoya: https://www.linkedin.com/in/john-montoya-90615918/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    40 分
  • Bonus: Win-Win-Win Scenarios in Dentistry: Enhancing Patient Care and Success

    Bonus: Win-Win-Win Scenarios in Dentistry: Enhancing Patient Care and Success
    2025/04/30
    John Montoya, a dedicated dentist who graduated in 2001, brings extensive experience in managing multiple dental practices to the table. Initially establishing a successful practice in San Diego, Montoya later moved to Boulder, Colorado, where he significantly expanded his operations and integrated additional practices into his office. Through his journey, Montoya learned that rapid expansion without proper systems could lead to significant challenges, emphasizing the importance of managing overhead and leveraging economies of scale. His insights into the necessity of business acumen and best practices in managing multiple practices have led him to start a buyer's group aimed at helping other private practices reduce costs, reflecting his commitment to both professional success and community support. Here’s what to expect this episode: Collaboration, growth, and leadership are key strategies for dental practice owners according to Dr. Kevin Cramer. Creating a win-win-win situation where patients receive excellent care, the team is supported, and the business thrives is crucial for a sustainable practice model. Continuous learning, a growth mindset, and openness to change are essential for success in dentistry according to Dr. Kevin Cramer and Stan Kinder. Balancing chairside dentistry with business management, establishing systems and processes, and using effective marketing strategies are important for managing a dental business. Viewing oneself as an entrepreneur first in the field and aligning one's career with personal strengths and preferences are emphasized by Kevin Kremer for success in dentistry. Succession planning is crucial for ensuring continued growth and value in dental practices according to Kevin Kremer. Connect with Kevin Kremer: https://www.linkedin.com/in/kevinkremerdds/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    38 分
  • Bonus: From Neglected to Thriving: Hollywood Dental Success

    Bonus: From Neglected to Thriving: Hollywood Dental Success
    2025/04/23
    Jon Marashi, initially aspiring to be a professional skateboarder, discovered his passion in dentistry and has dedicated over 38 years to the field, particularly cosmetic dentistry. His perspective on cosmetic dentistry stems from his early fascination with smiles and their impact, igniting an interest in the field when he observed that straight teeth doesn't necessarily mean a beautiful smile. This epiphany led him to delve deeper into cosmetic dentistry, emphasizing the importance of knowing the desired outcome, becoming an expert through continuous learning and repetition, and showcasing his commitment by teaching, writing articles, and engaging with manufacturers. Despite challenges in acquiring his first dental practice, Marashi's persistence, trust in self, and continuous education led to the successful establishment of a practice in Orange County and cemented his position as an expert in the field. Here’s what to expect this episode: Skateboarding and dentistry create a balance between structure and creativity for Doctor Marashi. Transforming a rundown dental office into a successful practice showcases Doctor Marashi's ambition. Transition from clinician to entrepreneur is essential for success in dentistry. Passion for cosmetic dentistry fueled by early fascination with smiles. Early debt repayment is crucial for young dentists' financial future. Financial strategies are vital for dentists to navigate the evolving industry landscape. Challenges faced by young dentists require strategic decision-making and education for success. Connect with Dr. Jon Marashi: https://drmarashi.com/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    45 分
  • Bonus: Beyond the Drill: Mastering Direct Response and Brand Building in Dentistry

    Bonus: Beyond the Drill: Mastering Direct Response and Brand Building in Dentistry
    2025/04/16
    How can dental practices strike the right balance between direct response marketing and long-term brand building to drive sustainable growth? Bill Mulcahy, President of Sales and Marketing at Dental Revenue, sits with Stan Kinder to discuss the evolving world of dental marketing and how practices can strategically grow in a competitive landscape. Bill, who has been with Dental Revenue since 2010 and played a pivotal role in launching the company’s Performance Program, brings a wealth of experience from his background at major firms like GE Capital and Dominion Enterprises, as well as his work as a small business marketing consultant. Together, Stan and Bill delve into the importance of balancing direct response tactics with long-term brand building, tailoring each marketing effort to the unique goals of a dental practice. They emphasize the need for measuring outcomes through return on investment and understanding the lifetime value of patients. Bill shares practical guidance on building a strong online presence, utilizing real patient testimonials, and showcasing successful cases to build credibility and trust. He also advises dentists to take a phased approach to their marketing strategy to prevent burnout and ensure sustained results. The conversation offers valuable insights for any dental professional looking to modernize their marketing, attract new patients, and position their practice for long-term success. Here’s what to expect this episode: Balancing Strategies: Discover the delicate balance between direct response and brand building tailored to dental practices' unique goals and lifecycle stages. Effective Measurement: Gain insights into measuring marketing success through ROI, understanding patient lifetime value, and utilizing key performance indicators. Adapting to Dynamics: Understand the evolving landscape of patient acquisition, incorporating online presence, patient testimonials, and real cases for credibility. Strategic Implementation: Learn practical steps for systematic marketing execution, avoiding overwhelm and achieving success in manageable stages. Trends and Best Practices: Get insights into current dental marketing trends, including the role of technology, leveraging patient testimonials, and optimizing online platforms for enhanced visibility. Connect with Bill Mulcahy https://www.linkedin.com/in/bill-mulcahy-3b952b6/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    53 分
  • Bonus: From Clinical Skills to Business Acumen: Bridging Dentistry and Business

    Bonus: From Clinical Skills to Business Acumen: Bridging Dentistry and Business
    2025/04/09
    What if the biggest threat to your dental practice isn’t your clinical skills—but what you don’t know about running a business? Dr. Michael Goldberg shares his journey from accomplished clinician to influential practice management consultant. Drawing on his background in both dentistry and family business, Dr. Goldberg emphasizes that clinical skills alone aren’t enough for long-term success in the dental field. He discusses how he identified a major gap in traditional dental education—the lack of business training—and sought to fill it through his consulting firm, Practice Perfect Systems. The episode offers practical strategies for improving practice operations, staffing, and systems, while also addressing post-COVID industry challenges and the shifting role of female dentists in ownership. Dr. Goldberg also explores innovative methods for patient acquisition, such as collaborating with physicians, and provides a thoughtful analysis of the rising influence of Dental Support Organizations (DSOs). Listeners walk away with a compelling case for continuous learning and seeking expert guidance to thrive in today’s competitive dental landscape. Here’s what to expect this episode: Importance of Business Skills in Dentistry: Listeners will understand that clinical excellence alone doesn't guarantee success in dentistry. Effective Practice Management Strategies: The podcast offers insights into practical strategies for improving dental practice management. Adapting to Industry Changes and Challenges: The discussion sheds light on the evolving landscape of the dental industry, especially post-COVID-19. Innovative Patient Acquisition and Collaboration Techniques: Listeners will learn about unique approaches to patient acquisition, such as building collaborative networks with physicians Understanding the Role of DSOs in Dentistry: The podcast provides valuable insights into Dental Support Organizations (DSOs) and their growing influence in the dental sector. Connect with Michael Goldberg: https://www.kiddsteeth.com/meet-the-doctor Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    45 分