Since it first opened in 2021, the First Step Behavioral Health Urgent Care Center has welcomed thousands of Calhoun County residents who were seeking assistance.

What kind of assistance they would need had to be determined once they arrived. In the years since the doors opened, we at Summit Pointe have been able to study our processes and make adjustments.

In this episode, First Step Supervisor Morgan Clauss talks about how getting more information when meeting new customers speeds up access to the assistance customers seek. She also shares what to expect when you visit.

Episode Resources
First Step/Summit Pointe

Summit Pointe Podcast 61 is a Livemic Communications production.

Summit Pointe, the Behavioral Health Authority in Calhoun County, Michigan, is pioneering Community Mental Health Services by developing innovative ideas and community partnerships that lead to high-quality care and a healthy community.

Summit Pointe is governed by a volunteer Board of Directors who oversee the execution of our mission to provide "the hightest quality behavioral health services to help individuals maximize their potential."

In this episode, Kathy-Sue Vette, who has served on our Board of Directors since 2015, talks about what inspires her to do so. Her Board role has most recently included being the chair.

Thank you for your leadership, Kathy-Sue!

Episode Resources
Summit Pointe Board

Summit Pointe Podcast 60 is a Livemic Communications production.

Summit Pointe, the Behavioral Health Authority in Calhoun County, Michigan, is pioneering Community Mental Health Services by developing innovative ideas and community partnerships that lead to high-quality care and a healthy community.

African Americans and other minorities are underserved when it comes to mental health services and resources. That's why the "Flip the Script" campaign is working to target those groups - and anyone who might be held back from breaking through the barriers of improved mental health.

In this episode, Regina, Community Engagement, discusses the goals of "Flip the Script" and how it and Summit Pointe can help.

Episode Resources
First Step Psychiatric Urgent Care

Summit Pointe Podcast 59 is a Livemic Communications production.

Summit Pointe, the Behavioral Health Authority in Calhoun County, Michigan, is pioneering Community Mental Health Services by developing innovative ideas and community partnerships that lead to high-quality care and a healthy community.