Tabitha Dunn: How CX is Critical to Every Growing Team
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Tabitha Dunn: How CX is Critical to Every Growing Team
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Today on Growth Culture: how does customer experience end up spurring sales growth?
That's the focus of the day with our guest, Tabitha Dunn. She's a real dual threat as the Chief Customer Officer of Ericsson, both serving as Head of Customer Experience and Global Sales Excellence.
Today, we talk about "human-centered design" and how businesses could be better at it, plus how sales and CX should intertwine in the future.
As a bonus, we'll learn what's common about the world's best sales people.
Tabitha on LinkedIn: https://www.linkedin.com/in/tabithadunn/
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