Today's episode is the guide that you need to becoming a more empathetic person.

You will learn the 5 foundational practices that will help you communicate better both in the professional and everyday life environments.

Here are all the vital skills we'll explore in this episode:

- How to be intentional about the various layers that add value to the profession that you choose

- The skills required to evolve and grow as a person

- The 5 Steps to Empathy

1. Dismantle judgement
2. Ask good questions
3. Actively listen
4. Integrate your understanding
5. Use solution imagination

- How the rise of technology has influenced our ability to empathize

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Rob Volpe is an Empathy Activist who coaches people and organizations on using empathy and being more empathetic to achieve positive results. The author of the award-winning Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time, Rob is a keynote speaker, trainer, and thought leader on the topics of empathy, human insights, and behaviour.

Based in San Francisco, he is the Founder and Chairman of insights, strategy, and training firm Ignite 360. When he’s not helping people with their empathy skills, he can be found on his Peloton (rowing and biking), practicing yoga, cooking, or enjoying being still in his home with his husband, Charles, and their three cats.

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