🎙️ The Bliss Business Podcast welcomes Blair Carey! 🎧

We are thrilled to have Blair Carey, CFA, Managing Partner of InsideCRO and seasoned entrepreneur, as our next guest on The Bliss Business Podcast.

In this episode, we dive deep into The Role of Emotional Intelligence (EQ) in Leadership.

🌟Blair brings over 25 years of experience in leading and building data-driven sales organizations, and this conversation is packed with valuable insights into how EQ plays a crucial role in driving team performance, sustainable growth, and authentic leadership.

💡 Key Takeaways:

+ EQ’s Impact on Team Dynamics: How emotional intelligence fosters trust, empathy, and stronger relationships in business.

+ Leadership Beyond the Numbers: Why understanding and managing emotions is key to building high-performing, motivated teams.

+ Data Meets Emotion: Blair’s unique perspective on blending data-driven strategies with emotional intelligence for sustainable success.

+ Actionable Strategies: Practical advice for leaders to develop their emotional intelligence and drive meaningful change in their organizations.

Tune in to gain actionable insights from Blair on how EQ can transform leadership and business growth! 🔥Catch the full episode live 🎧

🎧 New Empathy Expansion Kit Series Episode: Saying Sorry – The Art of the Empathetic Apology 🎧

In this episode of The Bliss Business Podcast, hosts Stephen Sakach and Tullio Siragusa break down the key elements of an empathetic apology.

🌟 Whether you’re handling customer service challenges or managing a team, saying “sorry” the right way can make all the difference in building trust and loyalty.

✨ What You’ll Learn:

+ The essential components of a heartfelt, empathetic apology.

+ Real-life business examples like Domino’s Pizza and Amazon demonstrating effective apologies.

+ How to own mistakes, show genuine empathy, and outline the steps to make things right.

Don’t miss out on this short but insightful Empathy Expansion Kit episode on mastering the art of the apology!

🚨 Podcast Alert: Business Rehab – Detoxing from Addictive Patterns that Hinder Success 🚨

In this episode of The Bliss Business Podcast, our hosts Stephen Sakach, Tullio Siragusa, and Ash Maher dive deep into the toxic patterns that many businesses fall victim to – from the addiction to short-term profits to ego-driven leadership.

Are these toxic habits preventing your business from thriving? It’s time for a business intervention!

✨ Key Topics:

+ How short-term thinking impacts employee well-being and customer loyalty.

+ Ego-driven leadership and its stifling effects on innovation.

+ Consumer manipulation tactics that cause long-term brand damage.

🔥 Join us as we break down these harmful patterns and provide actionable solutions to rehab your business for sustainable success!

👉 Listen and start your journey to a healthier, more resilient business.

We’re excited to welcome Ram Ganesan, serial entrepreneur, co-founder of Kaboom AI, and former Global Head of Digital Experience at Encora, for a live conversation on The Bliss Business Podcast.

Ram’s journey from building and exiting Sooryen Technologies to launching Kaboom AI showcases his deep passion for entrepreneurship, customer success, and innovation.

Now, he’s applying his unique insights from B2B services, SaaS platforms, and digital commerce to reshape how businesses manage key accounts and relationships through AI-powered solutions.

What to expect:

+ How Ram integrates mindfulness into his leadership style to foster creativity, innovation, and strong company culture.

+ The magic behind his previous entrepreneurial success and how he’s recreating that culture at Kaboom AI.

+ How Kaboom’s AI solutions are bridging the gaps between Sales, Operations, Delivery, and Finance, helping businesses unlock new revenue streams and strengthen key relationships.

+ Ram’s vision for the future of B2B relationship management and how AI can help businesses scale personal touch in customer experience.

Ram’s story is an inspiring example of how mindfulness and innovation can go hand-in-hand to create meaningful growth in business and in life.

Don’t miss this opportunity to gain valuable insights from a leader who’s been at the forefront of digital transformation and customer success.

In today's episode of The Bliss Business Podcast - Expansion Kit Series, we tackle one of the biggest challenges for growing businesses: maintaining the personal touch that makes customers feel valued, even as you scale.

Join Stephen Sakach and Tullio Siragusa in this short but powerful Empathy Expansion Kit episode as they explore how to build love into scalable systems without losing the personal connections that helped you grow.

✨ Key Takeaways:

+ The importance of keeping your customer relationships authentic as you expand.

+ Strategies to empower employees to maintain personal service at scale.

Leveraging technology to enhance personalized interactions without sacrificing empathy.

+ 📈 Scaling your business doesn't mean losing your heart. Learn how to scale thoughtfully and keep that human connection alive.

In today's competitive business landscape, delivering exceptional customer experiences can make all the difference. In this episode of The Bliss Business Podcast, we dive into The Differentiation Blueprint, exploring how businesses can stand out by creating truly unique and impactful customer journeys.

✨ Key Highlights:

+ Strategies for designing customer experiences that set your brand apart.

+ Tactical approaches to ensure every touchpoint is optimized for maximum impact.

+ How to align your team around delivering unforgettable experiences that keep customers coming back.

Join Stephen Sakach, Tullio Siragusa, and Ash Maher as they break down what it takes to build a winning customer experience strategy, covering everything from process improvement to empathetic engagement.

💡 Whether you're a leader, entrepreneur, or CX enthusiast, this episode is packed with actionable insights to help you elevate your brand!

We're excited to have Christopher Fox, Founder of Ideas-Led Growth, join us on The Bliss Business Podcast for an insightful discussion on the power of communication and connection in the business world.

Christopher is the mastermind behind the GRACE method—a groundbreaking approach designed to infuse business strategies with empathy, ethical leadership, and purposeful growth.

Episode Highlights:

+ Explore the GRACE method and how it redefines business communication, making it more intentional and human-centered.

+ Learn from Christopher’s unique approach to fostering genuine connections that drive both personal and organizational growth.

+ Discover how integrating empathy and ethics into your strategy can lead to sustainable success and deeper relationships with your community.

Christopher’s work at Ideas Led Growth is transforming the way businesses think about growth, emphasizing the importance of aligning values, communication, and strategy to build communities that thrive.

Whether you're a leader, entrepreneur, or someone looking to enhance your business relationships, this episode offers invaluable insights.

Don’t miss this conversation with our hosts Stephen Sakach, and Michael Liwski and Tullio Siragusa that will inspire you to connect more meaningfully and lead with purpose.

Can AI truly enhance customer experience with empathy? In this episode of The Bliss Business Podcast, Stephen Sakach and Tullio Siragusa dive into the fascinating intersection of AI and customer experience personalization. Discover how AI can not only meet but exceed customer expectations by creating empathetic connections at scale.

Episode Highlights:

+ Explore the four stages of the emotional customer journey and how AI can navigate them with empathy.

+ Understand the potential of AI to automate personalized interactions, making customers feel valued and understood.

+ Learn how companies like Amazon and Netflix are leveraging AI to deliver highly personalized experiences.

If you're curious about how AI can transform your customer interactions with a human touch, this episode is a must-listen.