Featured: Chris Pearson

Chris is Director of Salesforce Development at Jostens, responsible for delivering innovative and scalable solutions for 2k worldwide users across Sales, Service, Marketing and Revenue Clouds. He has over 15 years of experience in business application development, management, and integration, with a focus on CRM and QTC systems.

Currently leads a team of Salesforce professionals who work collaboratively to ensure the platform meets the needs of multiple divisions within Jostens. He also drives the technical debt retirement process and the expansion of international application support.

Chris is based in Houston & regularly shares insights on the intersection of AI and Salesforce, discussing topics like ethical AI, scalable platform solutions, and leadership in digital transformation.

Talking with the people who own the largest and most complex CRM systems.
https://www.crmsuccess.show/

Your Host on LinkedIn:
Maz: https://www.linkedin.com/in/davidmasri/
Khero: https://www.linkedin.com/in/kherothetxrecruiter/

Featured: Hans Tiefenthaler

Hans is the Director of Salesforce & CRM Platforms Access TeleCare

Hans has over 15 years of hands-on experience within the Salesforce ecosystem and a proven track record of delivering transformative business solutions, serving as project lead for over 250 implementations and solution architect for over 50 tech stack and business process overhauls.

His expertise includes solution design and planning, stakeholder engagement and alignment, agile methodologies and development team management, as well as change management and product strategy.

Hans has strong healthcare understanding, RCM and scheduling, working as Salesforce lead at Athena and having done over 15 Field Service implementations including complex routing and scheduling use cases.

In this role, Hans will lead the efficient and stable operation of our Salesforce infrastructure which is now crucial in maintaining the high availability and performance for our solution and services. He will serve as both thought leader and technical architect, leading enterprise adoption of optimization and innovation initiatives that will transform the clinical and operational provision of care via telemedicine.

On a personal note, Hans lives in Massachusetts where he is an avid athlete, outdoor enthusiast, family chef and handyman. He also volunteers his time to Greenbelt, Save the Harbor Save the Bay, Chebacco Lake Watershed Association, and other conservation efforts.

Talking with the people who own the largest and most complex CRM systems.
https://www.crmsuccess.show/

Your Host on LinkedIn:
Maz: https://www.linkedin.com/in/davidmasri/
Khero: https://www.linkedin.com/in/kherothetxrecruiter/

Featured: Niraj Jain

Niraj has over 2 decades of experience working with global teams to deliver client success stories has given Niraj a unique perspective on the interlock between technology and business strategies.

He is proud of his ability to transcend between strategy and execution, as they go hand in hand.

Career accomplishments include leading & delivering large-scale, global projects that transform, improving business processes, and mentoring others.

Niraj has extensive Financial Services and Banking industry experience.

His career has taken him from Accenture to Salesforce with roles at JP Morgan and Credit Suisse.

Talking with the people who own the largest and most complex CRM systems.
https://www.crmsuccess.show/

Your Host on LinkedIn:
Maz: https://www.linkedin.com/in/davidmasri/
Khero: https://www.linkedin.com/in/kherothetxrecruiter/