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In this episode of The Complete Agent Podcast, hosts Dave Warburton and James Kendall unpack their latest experiences in the property market, offering a grounded look at what’s working—and what’s not—in today's landscape.

They explore the growing sensitivity around pricing, the importance of consistency in marketing, and why clear, honest communication with clients is more crucial than ever. The discussion also looks ahead to future opportunities, including the impact of the Universal Studios development and how agents can position themselves through community-focused marketing.

It’s a valuable listen for agents navigating a cautious market while planning for growth.

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In this episode of The Complete Agent Podcast, Dave Warburton is joined by James Kendall, Ian Storey, and special guest Sam Hunter for a deep dive into what’s working—and what’s not—in the world of estate agency today.

From lead generation and high-end sales to market trends and pricing pressures, the conversation covers the real challenges agents face in a shifting market. The group shares insights into the power of authentic communication, the rise of ‘edutainment’ in marketing, and why agents must embrace social media to stay relevant.

They explore how viral content is changing the way clients engage with agents, why local insights matter more than ever, and how consistency and trust are key to long-term success. Packed with real-world advice and honest reflections, this episode is a must-listen for any agent serious about growing their business through smarter, more engaging marketing.

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In this episode of The Complete Agent Podcast, hosts Dave Warburton, James Kendall, and Ian Storey dive into the real-world journey of taking an estate agency brand from budget to premium. They reflect on recent experiences in the market, sharing honest insights about what it really takes to attract higher fees and represent better homes.

From elevating property presentation and refining your personal brand, to using social media with intention, the team explore how branding and marketing need to align with the level of client you want to attract. They discuss the power of first impressions, the value of asking for the business, and why self-awareness is key when building a brand that commands attention.

This episode is a straight-talking call to agents who are ready to raise their standards and build a brand that reflects the market they truly want to serve.

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In this episode of The Complete Agent Podcast, James Kendall and Ian Storey dive into their recent experiences in the estate agency world, blending practical business insights with personal reflections. They share updates on team dynamics, current listings, and how the right environment can influence both personal and professional growth.

The conversation explores what it takes to succeed in today’s market, from building brand recognition and leading with purpose to mastering professional marketing and lead generation. James and Ian also discuss how to become an "attraction agent" — someone who naturally draws in talent and clients — and why culture, consistency, and smart financial planning are vital for long-term success.

It’s a real-world look at the highs and challenges of agency life, wrapped up with a touch of humour and honesty.

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In this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall share their latest experiences from the frontline of estate agency. The conversation centres around high-value listings, the importance of proof of funds, and the role of strong client advice in winning and progressing instructions.

They explore how market activity shifts around seasonal events like Easter and offer practical guidance on how to navigate these changes. The discussion highlights the importance of educating clients on current market conditions, pricing with purpose, and presenting yourself as the trusted expert.

With a strong focus on relationship-building, trust, and team culture, this episode is packed with tips for agents looking to improve their advice, communication, and overall success in a changing market.

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Email us succeed@thecompleteagent.co.uk

In this episode of The Complete Agent Podcast, hosts Dave Warburton and James Kendall break down the highs and lows of the property market in Q1. They share real insights from their agency, covering everything from valuation challenges and buyer behaviour to the wider economic factors shaping the market.

They explore how agents can stay ahead by understanding local developments, improving their marketing efforts, and engaging with their communities. The conversation is a timely reminder that, despite uncertainty, people will always need to move — and there are clear opportunities for those who are ready to adapt.

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In this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall dive into their latest wins in the property market, with a focus on team building, recruitment, and maintaining a growth mindset.

They explore the current market landscape, the vital role of support staff, and the marketing strategies driving their business forward. The conversation also delves into the launch of a new lettings business, highlighting the importance of asset management, premium service, and strong negotiation skills.

Packed with practical advice, this episode offers valuable insights for agents looking to scale, strengthen their teams, and grow both sales and lettings arms of their business.

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In this episode of The Complete Agent Podcast, host Dave Warburton is joined by Ian Storey and James Kendall for a dynamic conversation with Heather Staff, co-founder of Street Group.

Heather shares her journey from chartered accountant to proptech leader, offering valuable insights into the future of estate agency. The discussion covers market trends, the evolving role of technology and AI, and the importance of communication, culture, and client experience in agency life.

Heather also opens up about building a successful business with her brother, the importance of psychological safety in retaining top talent, and the critical role workplace culture plays in long-term success.

Packed with real-world examples and forward-thinking perspectives, this episode is a must-listen for agents looking to stay ahead in a rapidly changing industry.

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