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In this episode of The Cred Podcast, host Mack McKelvey chats about decision-making with Paul Hanges, CEO of JibJab, where the mission is to spread joy.

Paul believes in empowering his team to make decisions by acting as the "bumper" in the bowling lane—guiding them while providing the context necessary for them to see the bigger picture. He explains, “I'm going to guide you to knock down the pins and make sure you're not veering off course, but I'm not here to do the work for you.”

Rejecting hustle culture, Paul embraces hyper-prioritization, keeping his schedule as open as possible to support his team and maintain a healthy work-life balance.

When it comes to navigating outcomes, Paul draws on his experience playing poker, saying you need to divorce yourself from the idea that the outcomes determine whether a decision was right. Instead, it’s all about embracing data (to a degree), core values, context, and risk tolerance.

From managing an emotional piggyback to leading the fondly dubbed “cockroach of the internet,” Paul shares his professorial take on leadership and decision-making, both big and small.

In this episode of The Cred Podcast, host Mack McKelvey sits down with Gina Bianchini, founder and CEO of Mighty Networks. With an impressive background in the tech world, Gina shares her distinctive approach to decision-making, underscoring the importance of self-care, taking bets, and building a culture that’s safe to fail.

At Mighty Networks, Gina and her team harness the OODA Loop Framework—observe, orient, decide, act—to make decisions, continually cycling back to observation. This iterative process strips away emotional biases from decision-making and is most effective when executed with speed.

For Gina, effective leadership ultimately hinges on managing your own psychology to make better decisions. As she puts it, “If I work so hard that I’m not in a position to make good decisions, I’m gonna’ fail.” Rejecting the hustle culture that is so prevalent in the Silicon Valley, Gina emphasizes the importance of effective delegation, which allows her to prioritize essential elements that fuel sound decision-making: nutrition, exercise, and adequate rest. “I think it’s very difficult to make good decisions on four hours of sleep.”

Gina is passionate about cultivating a culture where it’s safe to fail, encouraging teams to experiment and take strategic bets. She believes that the interplay of these bets often leads to the best discoveries.

In the end, Gina’s approach reminds us that successful decision-making thrives on self-care, a solid framework, and creating a culture where innovation can flourish.

In this episode of The Cred Podcast, Mack sits down with Jo Kinsella, Global President & COO of XR Extreme Reach, to explore her career journey—from backpacking in Bali to breaking into the fintech and adtech industries, and ultimately leading transformation at XR Extreme Reach.

With a successful exit under her belt, Jo shares the lessons she’s learned while leading teams through change, launching companies, and embracing authenticity along the way.

Her decision-making mantra? “Sit or stand, but don't wobble. Because if you wobble and you're indecisive as a leader then that wobble vibrates throughout the whole company.”

Jo’s secret weapon as a leader is listening to her intuition. “I have this crazy intuition I call the whispers, and many women—and men for that matter—don't pay attention to it, or don't pay enough attention to it, or can't even hear it, right? So, I describe myself as the Queen's Gambit without the drugs and the alcohol. I just know what the next move is on the chessboard.”

Throughout the conversation, Jo reveals how embracing her authentic self has shaped her leadership style, why it’s crucial to put on your own mask first, and how she helps others prioritize their non-negotiables.

Should a college degree be a job requirement? Jo doesn’t think so: “I can teach skills. I need people to be curious and consistent and brave.”

This episode is packed with wit, wisdom, and practical advice for leaders at every stage. Tune in to discover why Jo likes to strike while the iron is cold, fail fast, and fill the cracks with culture.