How do you transform conflict into a leadership growth opportunity?

In this episode, Mason Duchatschek sits down with Marlene Chism, an expert in leadership and conflict management, to discuss how leaders can embrace discomfort, practice radical listening, and develop the conflict capacity needed to create a more engaged and trusting workforce.

Marlene shares insights on mismanagement, workplace drama, and avoidance, revealing how these challenges impact company culture. Through education, self-regulation, and open communication, leaders can build stronger teams and turn difficult conversations into powerful learning experiences.

Key Takeaways

-Conflict Can Be a Growth Opportunity – When handled correctly, conflict strengthens leadership and team dynamics.

-Disrespect, Not Disagreement, Ruins Relationships – Leaders must focus on fostering respectful communication.

- Curiosity Is a Leadership Superpower – Radical listening and curiosity help uncover solutions in difficult situations.

- Avoidance and Mismanagement Create Workplace Drama – Leaders who fail to address issues allow toxic behaviors to fester.

- Building Conflict Capacity Requires Practice – Self-regulation and preparation are key to handling workplace conflicts effectively.

- Challenging Personal Narratives Improves Leadership – Reframing perspectives can lead to better decision-making.

- Clarity in Communication Can Shift Any Situation – Clear intentions help resolve misunderstandings and strengthen trust.

Learn More with Workforce Alchemy

If you're looking for strategies, tools, and secrets to improve leadership effectiveness, conflict resolution, and workplace culture, take the Workforce Alchemy Challenge for free.

👉 Apply here: https://www.WorkforceAlchemy.com

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Chapters

00:00 Embracing Conflict as a Growth Opportunity

02:56 The Inner Game of Conflict Management

05:38 Mismanagement and Workplace Drama

08:47 Avoidance, Appeasement, and Aggression in Leadership

11:35 Developing Conflict Capacity

14:17 Challenging Personal Narratives

17:32 Effective Communication Strategies

20:18 Overcoming Resistance in Leadership

24:41 The Fulcrum Point of Change

27:48 Willingness to Grow and Learn

29:40 Embracing Aversion in Personal Growth

31:40 Trust and Communication in Leadership

35:53 Character vs. Competence in Leadership

38:30 The Power of Employee Engagement

40:58 Clarity as a Tool for Conflict Resolution

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*** To learn more about Marlene Chism and her work check out her site at: https://marlenechism.com/

**** To learn more about her books, see:

https://marlenechism.com/conflict-to-courage-promo/

#WorkforceAlchemy #MasonDuchatschek #ConflictResolution #Leadership #EmployeeEngagement #WorkplaceCulture #MarleneChism

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In this conversation, Mason Duchatschek speaks with Chris Riley, CEO of United Cutwater, about the intricacies of business transformation and exit strategies. Chris shares insights on how to maximize business value, the importance of preparation, and the various options available for business owners looking to sell. He emphasizes the need for operational improvements, understanding buyer perspectives, and the significance of family dynamics in business transitions. The discussion also highlights common mistakes made by business owners when selling and offers key advice for navigating the process successfully.

Takeaways

• There are multiple ways to exit a business, each with its pros and cons.
• Valuation is determined by what a buyer is willing to pay, not just market standards.
• Preparation and strategic improvements can significantly increase business value.
• Family dynamics play a crucial role in business transitions and should be addressed early.
• Business owners should avoid calling investment bankers too soon in the selling process.
• Understanding buyer needs is essential for a successful sale.
• Operational improvements can make a business more attractive to potential buyers.
• Planning is key to achieving optimum value when selling a business.
• Business owners should stay in their lane and focus on their strengths.
• Thinking like a buyer can help business owners navigate the selling process effectively.

Chapters

00:00 Introduction to Business Transformation

01:23 Understanding Business Exits

04:10 Factors Influencing Business Sales

05:51 Preparation for Business Sale

08:59 Enhancing Business Value

11:59 Operational Improvements for Sale

18:47 Planning for Business Succession

22:34 Family Dynamics in Business Transition

26:48 Common Mistakes in Selling a Business

30:24 Final Advice for Business Owners

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Website:

https://workforcealchemy.com/

Keywords

business transformation, exit strategies, business valuation, family business, operational improvements, investment banking, business selling mistakes, business advice

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Summary

In this conversation, Mason Duchatschek discusses the importance of behavior change in organizations, emphasizing that what gets rewarded gets repeated, while what gets punished is avoided. He shares stories illustrating how a lack of recognition can stifle innovation and employee engagement. Duchatschek advocates for creating a culture that rewards exceptional ideas and contributions, highlighting the long-term benefits of fostering trust and motivation among team members.

Takeaways

• What gets rewarded gets repeated and punished gets avoided.
• Employees may hesitate to share ideas if they fear negative consequences.
• A culture lacking rewards leads to stagnation and inflated costs.
• Recognizing and rewarding exceptional contributions can drive innovation.
• Leadership should create an environment where employees feel valued.
• Small gestures of appreciation can significantly boost morale and productivity.
• Building trust with team members fosters a positive work environment.
• Risk-taking in leadership can lead to stronger team bonds.
• Effective communication is key to understanding employee motivations.
• Long-term success is tied to a culture of recognition and support.

Learn More with Workforce Alchemy

If you're looking for strategies, tools, and secrets to improve leadership effectiveness, employee engagement, and workplace culture, take the Workforce Alchemy Challenge for free.

👉 Apply here: https://www.WorkforceAlchemy.com

Catch the Full Conversation

Podcast Episode:

👉 https://shows.acast.com/themasonduchatschekshow

About Our Company

Alchemy was the medieval forerunner of chemistry, based on the supposed transformation of matter. It was concerned with attempts to convert base metals (like lead) into gold. WORKFORCE ALCHEMY is kind of like that, except with people and businesses.

We provide various skill, attitude, and personality-based psychometric assessment tools and training to help employers with employee selection, engagement, and retention.

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#WorkforceAlchemy #MasonDuchatschek #EmployeeEngagement #Leadership #Recognition #Innovation #Motivation #WorkplaceCulture

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