Join hosts Steve Carran and David Millili on the trade show floor for an insightful conversation with Walt Sheffler, CEO of Avendra, a leading professional procurement services company in the hospitality industry.

In this episode, Walt shares his journey from Penn State accounting major to hospitality industry leader, revealing how a shortage of accounting jobs led him to a career-defining role as a Marriott management trainee. With decades of experience under his belt, Walt discusses what makes the hospitality industry uniquely rewarding and explains why working with people in an upbeat environment continues to drive his passion.

Key Discussion Points:

• The distinction between traditional procurement and hospitality procurement
• How Avendra serves different hotel segments, from economy to ultra-luxury
• The company's unique "at property and above property" service model
• Creative solutions to the industry's pressing labor shortage challenges
• Sustainability initiatives and ESG measurement in hospitality procurement
• Avendra's international expansion plans and future growth strategies

Learn how Avendra's team of hospitality veterans brings insider knowledge to procurement services, understanding the day-to-day needs of everyone from executive chefs to front desk staff. Walt also shares valuable insights into how the company is tackling modern challenges, from implementing AI-driven sustainability tracking to helping hotels optimize their labor distribution through strategic supply chain management.

Sponsor spot:

This episode is sponsored by Avendra: https://www.avendra.com/

Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media

Links:
LinkedIn: https://www.linkedin.com/in/walt-sheffler-aa14a1/

Avendra International: https://www.avendra.com/

For full show notes head to: https://themodernhotelier.com/episode/112

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil...

In this episode, hosts Steve Carran and David Millili speak with Theresa Ellsworth from Sertifi at the Hospitality Show.

Theresa, a hospitality technology veteran, discusses the growing challenge of credit card fraud and chargebacks in the hotel industry. She shares valuable insights on preventing criminal fraud, handling friendly fraud, and implementing digital authorization solutions.

In this episode, you'll learn about:

• What are the essential fraud prevention tools?
• The importance of 3D Secure technology.
• How can hotels reduce credit card processing fees and streamline their payment processes using e-commerce merchant IDs?
• The practical tips for hoteliers to protect their revenue.

Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media

Links:
LinkedIn: https://www.linkedin.com/in/theresaellsworth/
Sertifi: https://corp.sertifi.com/

For full show notes head to: https://themodernhotelier.com/episode/111

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil...

In this episode of The Modern Hotelier, hosts David Millili and Steve Carran sit down with Tate Hackert, founder and president of ZayZoon, to discuss earned wage access and financial empowerment in the hospitality industry. Hackert shares his entrepreneurial journey from small-town beginnings to revolutionizing employee pay access, along with insights on business growth and workplace benefits.

Key Topics:

• How did ZayZoon transform from a manual loan service into a comprehensive fintech platform?
• What new features are planned in ZayZoon's rewards and recognition tools?
• How can earned wage access benefit both employees and employers in the hospitality industry?
• How does ZayZoon's integration with payroll providers work?

Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media

Links:
LinkedIn: https://www.linkedin.com/in/tate-hackert/

ZayZoon: https://www.zayzoon.com/

For full show notes head to: https://themodernhotelier.com/episode/110

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil...