keywords

hospitality, team management, technology, efficiency, customer experience, trends, restaurant industry, operational excellence, staff training, business insights

summary

In this episode of the Prep List, Shaun discusses the current trends in the hospitality industry, emphasising the shift towards smaller teams and the importance of simplification. He highlights how technology can enhance efficiency without overwhelming staff, using a case study of a cafe that successfully implemented a new ordering system.

Shaun also spotlights To Be Frank Bakery, a client known for their signature product, the cinnamon morning bun, and encourages venues to identify their unique offerings. Finally, he poses a reflective question for teams to consider what inefficiencies they are tolerating and how to address challenges.

titles

• Reviving the Prep List: Insights for Hospitality
• Navigating Lean Teams in Hospitality

Sound Bites

• "This content is made for prep time."
• "What's your cinnamon morning bun?"
• "We're here to help, quietly behind the scenes."

Chapters

00:00 -Introduction to the Prep List

00:47 - Trend: Smaller Teams, Bigger Impact

01:38 - Leveraging Technology for Efficiency

03:06 - Venue Spotlight: To Be Frank

04:05 -Weekly Reflection: What Are You Tolerating?

04:50 - Conclusion and Call to Action