エピソード

  • Good Morning Hospitality: Marriott Flat, Inclusive Hiring & TSA Shake-Ups

    Good Morning Hospitality: Marriott Flat, Inclusive Hiring & TSA Shake-Ups
    2025/08/21
    While Seth Borko and Sarah Kopit are taking a short summer break, we’re sharing another episode from our show, Good Morning Hospitality. If you caught the first crossover episode earlier this month, you heard from the Monday short-term rental crew. Today, we’re featuring the Wednesday hotel crew—⁠Sarah Dandashy and ⁠Steve Turk⁠—who cover hotels, travel, airlines, and the broader shifts shaping the hospitality industry. The episode you're hearing today was broadcast on August 8th, 2025. In this episode, they break down Marriott Hotels’ flat Q2 performance, a dip in U.S. hotel occupancy, and highlight new inclusive hiring programs where hotels are employing individuals with intellectual disabilities. On the travel front, they unpack the TSA’s potential rollback of the 3.4-ounce liquid rule, why Delta Air Lines is refusing to use AI for customer targeting, and the debate around a new U.S. visa bond proposal. The conversation is dynamic, with live audience participation from LinkedIn and YouTube shaping the discussion in real time. We’d love to hear what you think about these crossover episodes—email us at podcasts@skift.com with your feedback. Follow the Hosts: Steve Turk – ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠ Sarah Dandashy –⁠ ⁠LinkedIn⁠⁠⁠⁠ Connect with Skift: LinkedIn: ⁠⁠⁠⁠⁠https://www.linkedin.com/company/skift/⁠⁠⁠⁠⁠ WhatsApp: ⁠⁠⁠⁠⁠https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/⁠⁠⁠⁠⁠ Facebook: ⁠⁠⁠⁠⁠https://facebook.com/skiftnews⁠⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠⁠https://www.instagram.com/skiftnews/⁠⁠⁠⁠⁠ Threads: ⁠⁠⁠⁠⁠https://www.threads.net/@skiftnews⁠⁠⁠⁠⁠ Bluesky: ⁠⁠⁠⁠⁠https://bsky.app/profile/skiftnews.bsky.social⁠⁠⁠⁠⁠ X: ⁠⁠⁠⁠⁠https://twitter.com/skift⁠⁠⁠⁠⁠ Subscribe to ⁠@SkiftNews⁠ and never miss an update from the travel industry.
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    39 分
  • Building Humanity into Hospitality Management with Valor’s Global CEO

    Building Humanity into Hospitality Management with Valor’s Global CEO
    2025/08/19
    In this episode of the Skift Travel Podcast, Skift CEO Rafat Ali talks with Euan McGlashan, Global Co-Founder, CEO, and Owner of Valor Hospitality Partners, about what’s broken—and what’s still worth rebuilding—in U.S. hospitality. With a presence in 20 countries and nearly 100 properties, Valor is redefining what hotel management looks like, from talent pipelines to franchise relationships to frontline culture.Ali opens with a provocation — that U.S. hospitality has, in many ways, lost the plot. McGlashan doesn’t disagree, but brings a global lens to the conversation, arguing that much of what’s broken can be traced back to culture, misaligned incentives, and outdated management models.McGlashan shares how Valor has grown by focusing on culture, purpose, and performance—not just scale. He breaks down what’s behind the industry’s worsening labor shortages and how emotional intelligence training has become core to Valor’s model. With a blunt take on the limits of brand-led loyalty and the traditional third-party operator model, McGlashan offers a vision for a more human, more effective version of hotel leadership.The discussion also covers Valor’s global growth strategy, how it balances working with big brands while protecting team identity, and why “doing the simple things brilliantly” is still the fastest way to win guest loyalty. Presented by ⁠EF World Journeys⁠.Key Themes What’s broken in U.S. hospitality and what it will take to fix it Reframing frontline hospitality roles as emotionally complex, high-value work Why culture, not branding, drives loyalty and performance Emotional intelligence training as a competitive advantage Redefining third-party management with purpose and commercial discipline How Valor grows globally while protecting team culture locally Why innovation means revolution, not imitation Building owner trust by running great hotels, not chasing headlines Connect with Skift: LinkedIn: ⁠⁠https://www.linkedin.com/company/skift/⁠⁠ WhatsApp: ⁠⁠https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/⁠⁠Facebook: ⁠⁠https://facebook.com/skiftnews⁠⁠ Instagram: ⁠⁠https://www.instagram.com/skiftnews/⁠⁠ Threads: ⁠⁠https://www.threads.net/@skiftnews⁠⁠ Bluesky: ⁠⁠https://bsky.app/profile/skiftnews.bsky.social⁠⁠ X: ⁠⁠https://twitter.com/skift⁠⁠ Subscribe to ⁠⁠@SkiftNews⁠⁠ and never miss an update from the travel industry.
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    45 分
  • Slick Talk: Beyond the Eight Hours & Hospitality’s Next Chapter

    Slick Talk: Beyond the Eight Hours & Hospitality’s Next Chapter
    2025/08/14
    Wil Slickers here again, and I’m closing out our summer break by sharing one of my favorite episodes from Slick Talk — a deep, future-focused conversation with Richard Valtr, founder of Mews. Richard and I go beyond operations to explore what it means to think theologically about hospitality: why the real competition isn’t other hotels but the hours outside of a guest’s sleep, how technology should drive growth instead of just cutting costs, and what it takes to turn a property into a lifestyle brand. We talk about Mews’ journey from serving independents to winning enterprise clients, the role of acquisitions like Nomi Travel, and how AI, personalization, and a richer 24-hour guest experience could redefine our industry. This one’s for anyone who wants to think bigger about what hospitality can be. Follow the Hosts: Wil Slickers – ⁠LinkedIn⁠ Connect with Skift: LinkedIn: ⁠⁠https://www.linkedin.com/company/skift/⁠⁠ WhatsApp: ⁠⁠https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/⁠⁠ Facebook: ⁠⁠https://facebook.com/skiftnews⁠⁠ Instagram: ⁠⁠https://www.instagram.com/skiftnews/⁠⁠ Threads: ⁠⁠https://www.threads.net/@skiftnews⁠⁠ Bluesky: ⁠⁠https://bsky.app/profile/skiftnews.bsky.social⁠⁠ X: ⁠⁠https://twitter.com/skift⁠⁠ Subscribe to ⁠@SkiftNews⁠ and never miss an update from the travel industry.
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    52 分
  • From Local Roots to Global Reach: Asia’s Hospitality Growth Strategy

    From Local Roots to Global Reach: Asia’s Hospitality Growth Strategy
    2025/08/12
    Join industry leaders Rafat Ali, CEO & Co-Founder of Skift, and Siradej "Champ" Donavanik, Vice President Development (Global), of Dusit International, as they explore how Asian hospitality brands are carving out a unique identity amid global competition. From managing villas across continents to expanding beyond Thailand, they discuss the importance of cultural authenticity, personalized guest experiences, and balancing technology with the human touch. Dive into the challenges and opportunities facing Southeast Asia’s booming travel markets, the impact of geopolitical shifts on tourism, and how Dusit leverages bespoke hospitality and strategic partnerships to grow in diverse markets, including India, China, Japan, and Europe. Learn how innovation, tradition, and education intersect to redefine what hospitality means in an increasingly connected world. Presented by EF World Journeys. Key Themes:- Managing and marketing villas across 20+ countries on four continents- Diversifying beyond Thailand: growth priorities in Southeast Asia, India, China, and Europe- Leveraging Asian hospitality’s unique, personalized service as a competitive edge- Balancing high-tech tools with high-touch human interaction for better guest experiences- Using technology to free staff for more meaningful guest engagement, not replace them- Overcoming challenges from geopolitical issues and natural disasters in Thailand- Promoting cross-cultural education and ASEAN hospitality competency standards- Targeting fast-growing emerging markets: Vietnam, Malaysia, Indonesia, Philippines- Entering complex markets like India with local partners and long-term commitment- Exploring opportunities in Saudi Arabia and new European territories- Positioning Asian hospitality brands as distinctive alternatives to Western global chains Connect with Skift: LinkedIn: ⁠https://www.linkedin.com/company/skift/⁠ WhatsApp: ⁠https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/⁠Facebook: ⁠https://facebook.com/skiftnews⁠ Instagram: ⁠https://www.instagram.com/skiftnews/⁠ Threads: ⁠https://www.threads.net/@skiftnews⁠ Bluesky: ⁠https://bsky.app/profile/skiftnews.bsky.social⁠ X: ⁠https://twitter.com/skift⁠ Subscribe to ⁠@SkiftNews⁠ and never miss an update from the travel industry.
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    42 分
  • Suite Success: Why Every City is a Food City, According to Top Chef’s Gail Simmons

    Suite Success: Why Every City is a Food City, According to Top Chef’s Gail Simmons
    2025/08/07
    While Sarah and Seth are on a summer break, we are taking the opportunity to introduce listeners to new shows. Today that is a Suite Success episode. Host Katie Cline sits down with Top Chef judge and culinary storyteller Gail Simmons to talk travel, taste, and the unexpected power of a good meal. From her early days in food media to two decades on Top Chef, Gail reflects on how curiosity—and a few bold leaps—shaped her career. She shares how food became her lens for understanding people and places, and why the best bites often come from the most surprising cities. Whether you’re building a brand, booking a trip, or dreaming up your next dinner party, Gail’s insights will leave you hungry for more. Presented by EF World Journeys. Connect with Gail: Gail's Instagram – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Gail's Website – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Gail's Substack – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
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    1 時間 8 分
  • Good Morning Hospitality: Predictions for Travel, Tech, and Guest Experience

    Good Morning Hospitality: Predictions for Travel, Tech, and Guest Experience
    2025/07/31
    This is a special crossover episode between Good Morning Hospitality and the Skift Travel Podcast. Following the recent acquisition of Good Morning Hospitality and Hospitality.FM by Skift, we’re sharing this episode to introduce Skift listeners to the voices, format, and perspective that power one of the industry’s most dynamic live podcasts. Good Morning Hospitality is a live, twice-weekly podcast covering the latest in short-term rentals, hotels, guest experience, and travel industry trends — hosted by a team of operators, analysts, and creators who are in it every day. In this crossover episode, hosts Wil Slickers (Skift’s new Director of Audio and Video Strategy), Brandy Canaley (COO at Roami), Jamie Lane (Chief Economist at AirDNA), and Michael Goldin (COO/Co-Founder of Nook) share their top predictions for hospitality in 2025 — from STR performance and pricing shifts to hotel tech, guest expectations, and the impact of AI across the industry. Whether you're new to GMH or already a listener, this conversation gives a strong look at where the team believes the hospitality world is headed — and how operators and brands should be thinking ahead. GMH broadcasts live every Monday and Wednesday morning: Mondays focus on the short-term rental space Wednesdays dive into hotel topics with recurring guests like Sarah Dandashy and Steve Turk Thanks for tuning in to this crossover. We’re excited to bring these conversations into the Skift ecosystem — and to keep pushing the industry dialogue forward. Follow the Hosts: Wil Slickers – LinkedIn Brandy Canaley – LinkedIn Jamie Lane – LinkedIn Michael Goldin – LinkedIn Connect with Skift: LinkedIn: ⁠https://www.linkedin.com/company/skift/⁠ WhatsApp: ⁠https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/⁠ Facebook: ⁠https://facebook.com/skiftnews⁠ Instagram: ⁠https://www.instagram.com/skiftnews/⁠ Threads: ⁠https://www.threads.net/@skiftnews⁠ Bluesky: ⁠https://bsky.app/profile/skiftnews.bsky.social⁠ X: ⁠https://twitter.com/skift⁠ Subscribe to ⁠@SkiftNews⁠ and never miss an update from the travel industry.
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    37 分
  • Blending Hotels and Rentals: Dart’s Bet for Group Travel at Scale

    Blending Hotels and Rentals: Dart’s Bet for Group Travel at Scale
    2025/07/29
    Skift CEO Rafat Ali talks with Chris Kelsey, President of Dart Interests, about how the firm is pushing the boundaries of what a resort can be. At the heart of the conversation is Evermore Orlando, Dart’s $2.5 billion destination next to Disney World that blends managed vacation rentals with luxury hotels, all designed with families and groups in mind. Kelsey breaks down why the traditional split between short-term rentals and hotels no longer works for modern travelers and how Evermore aims to fill that gap. He also shares how loyalty plays a central role in Dart’s strategy, especially through its alignment with Hilton Honors, and why they’ve embraced what he calls an “anti-theme park” philosophy when it comes to design. The discussion spans the evolution of Evermore, Dart’s growing portfolio across mountain and beach markets, and how the company is rethinking fundamentals like food and beverage, landscaping, and labor models. It's a deep dive into what happens when long-term vision, intentional design, and group-first thinking come together to challenge the status quo. Key themes: Why Dart is betting big on hybrid resort-vacation rental models Building at scale for families, groups, and multigenerational travelers How loyalty programs like Hilton Honors can unlock differentiation The “anti-theme park” design lens and what it means for experience Long-term value over short-term yield in real estate and hospitality Expansion into mountains, beaches, and overlooked secondary markets Reinventing food and beverage, landscaping, and workforce strategies Positioning Evermore against Airbnb, hotels, and legacy resorts Connect with SkiftLinkedIn: https://www.linkedin.com/company/skift/WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/Facebook: https://facebook.com/skiftnewsInstagram: https://www.instagram.com/skiftnews/Threads: https://www.threads.net/@skiftnewsBluesky: https://bsky.app/profile/skiftnews.bsky.socialX: https://twitter.com/skiftSubscribe to @SkiftNews and never miss an update from the travel industry.
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    32 分
  • Airbnb’s Expansion Strategy: How Services and Experiences Are Changing the Trip

    Airbnb’s Expansion Strategy: How Services and Experiences Are Changing the Trip
    2025/07/24
    Today’s Skift Travel Podcast was recorded live at Skift Forum Asia Bangkok when Airbnb Chief Business Officer Dave Stephenson joined us to unpack one of the company’s biggest launches in years: the global expansion of curated experiences and in-stay services. Stephenson shares how Airbnb is integrating new offerings like private chefs, trainers, spa treatments, and local-led activities directly into the app—and why these features are available not only to travelers, but also to locals. The conversation explores how Airbnb is shifting toward a full-trip platform by combining bookings, services, and activities in one place. Stephenson also explains the company’s localization strategy across Asia-Pacific, its response to economic uncertainty, and the growing role of pop culture in shaping travel behavior. From Michelin-star ramen in Tokyo to wellness treatments in your New York apartment, Airbnb is aiming to remove friction and deliver more personalized, high-quality travel experiences—without requiring you to stay in one of its listings. Connect with SkiftLinkedIn: https://www.linkedin.com/company/skift/WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/Facebook: https://facebook.com/skiftnewsInstagram: https://www.instagram.com/skiftnews/Threads: https://www.threads.net/@skiftnewsBluesky: https://bsky.app/profile/skiftnews.bsky.socialX: https://twitter.com/skiftSubscribe to @SkiftNews and never miss an update from the travel industry.
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    22 分