Learn how AmeriLife uses AI, compliance, and customer insights to turn smarter leads into lasting growth. Bill DeCoursey breaks down the data myths hurting your bottom line.

Learn how to train AI agents to write like you, create content, and scale marketing fast—no tech skills needed. With expert tips from Chase Hannigan for small teams and founders.

• (00:00:00) - AI Agents
• (00:01:21) - What Is an AI Agent? (Chase Hannigan)
• (00:04:18) - What is the role of the large language models in AI agents?
• (00:05:31) - Small Business Network: How to Train and Manage Digital Agents
• (00:07:46) - What's the Biggest Confusion People Have About AI Agents?
• (00:12:42) - How AI Agents Are Shaping Business Operations
• (00:15:38) - What Types of AI Agents Are Best Suited For?
• (00:18:34) - What industries are seeing the most disruption from AI?
• (00:20:00) - How Can AI Agents Help Businesses Scale without Hiring Specialists
• (00:22:28) - What are some of the challenges that businesses, you know, could
• (00:24:46) - How AI Agents Are Revolutionizing Marketing
• (00:30:56) - What Role Do Agents Play in Optimizing Ad Spend?
• (00:31:43) - Are AI Content Agents Inauthentic?
• (00:35:06) - Are We Ready for AI in Healthcare?
• (00:37:10) - AI Agents: The Future of Coding
• (00:39:43) - How to Train an AI Agent to Write Marketing Content
• (00:40:58) - AI Business Startups: Best Tools
• (00:41:56) - How Can AI Agents Enpower Small Businesses?
• (00:44:42) - How AI Agents Will Affect Your Marketing
• (00:46:06) - Where to Start Exploring AI in the Future
• (00:48:19) - Street Level Marketing: Small Businesses

Learn how to build, staff, and scale behavioral health call centers with empathy, smart tech, and trust-driven marketing that turns leads into lasting outcomes.

• (00:00:00) - Street Level Marketing: Build a Call Center
• (00:01:14) - How to grow a call center in the behavioral health field
• (00:02:53) - In-House vs Out-Of-House IT: Control vs
• (00:04:38) - What compliance concerns are there, you know, in the behavioral health
• (00:09:53) - Are We Ready for AI-based Admissions Reps?
• (00:12:32) - What Do You Look For In A Call Center Hiring?
• (00:18:51) - CRM and Workflows: How To Scale?
• (00:23:46) - What Marketing Channels Have Generated the Best ROI?
• (00:27:43) - How Do You Build a Call Center for Behavioral Mental Health?
• (00:33:29) - KPIs for Behavioral Healthcare Call Centers
• (00:35:35) - How Does the Call Center Play a Role in Patient Retention?
• (00:38:01) - How to Train Lead Agents for Referral Relationships
• (00:39:45) - Physicians on Follow-Up Calls
• (00:41:12) - How to Turn Clients Into Referral Sources
• (00:42:21) - How to Manage the Call C cadence
• (00:45:21) - How to Get a Consultation from Samuel Z. Epstein