“More powerful and more comfortable don't usually go hand in hand. Usually more powerful is more uncomfortable. When you're clear about your own voice and what you're bringing to the table, you can see a pathway to saying the more powerful thing and not perceiving it as a threat to the relationship, but instead you're like fueling a better conversation.”
-Dia Bondi

In the finale of this 2-part series, leadership communications coach, Dia Bondi shares how bookkeepers can find their voice, build trust and lead stronger client conversations.

In this interview, you'll also learn:

• How Dia’s Platform Map framework reveals your leadership voice
• The key difference between an ask & a business requirement
• How to use storytelling to deepen trust with clients

To find more about Dia, click here.

Connect with her on LinkedIn.

Get FREE resources HERE for Successful Bookkeeper listeners.

Lear more about her book, Ask Like An Auctioneer at this link.

Time Stamp

02:00 – What’s a Real Ask?
03:15 – Trust Comes from Feeling Seen
04:50 – Confidence Through Clarity
05:23 – Inside the Transformational Voice Intensive
06:58 – Comfort vs. Power
08:57 – The Platform Map Framework
09:36 – Purpose Platform Statement
11:17 – Provenance: Your Real Origin Story
13:39 – Point of View & Playbook
16:52 – Principles: Values in Action
20:06 – Building Trust as a Bookkeeper
23:07 – Learn More from Dia

“You are your most powerful when you speak from who you truly are.”
-Dia Bondi

In part 1 of this 2 part series, leadership communications coach, keynote speaker, and author of Ask Like An Auctioneer, Dia Bondi shares how bookkeepers can unlock their full potential by discovering and owning their true voice.

In this interview, you’ll learn...

• Why your authentic voice matters more than polished words
• How to build trust & attract better clients through clear communication
• What strategic asking can do for your pricing, positioning, and confidence

To find more about Dia, click here.

Connect with her on LinkedIn.

Get FREE resources HERE for Successful Bookkeeper listeners.

Lear more about her book, Ask Like An Auctioneer at this link.

Time Stamp

02:22 – From fitness coach to leadership communicator
04:24 – The bold ask that launched her career
04:53 – Coaching Olympic bids & global leaders
06:16 – Helping speakers build trust under pressure
07:41 – Why trust is the real outcome of communication
09:57 – Your voice matters more than the words
12:05 – Claim your voice, don’t invent it
13:57 – How a sabbatical led to auctioneering
15:55 – Turning auctions into impact & insight
17:18 – Asking big means risking “no”
19:08 – “No” is where real value lives
21:09 – Entering the Zone of Freaking Out (ZFO)
23:17 – Stretch the ask, gain more
24:27 – Ask for clients, influence & balance
26:11 – More things to ask for, starting now
26:38 – Preview of Part 2: Find your leadership voice

“Don't choose happiness, because choosing happiness is a privilege for yourself that we don't always have. We can't always choose to be happy every day. That's not always in our ability, but we can choose happiness for others, and we can choose kindness. And so just choosing kindness will inevitably make you happier.”
-Jennifer Moss

In part two of our conversation with workplace happiness expert Jennifer Moss, we explore how kindness and connection create a lasting impact at work and beyond. This episode is a reminder that simple actions can ripple through your business in powerful ways.

In this interview, you’ll learn…

• Why altruism—not apps—is the key to lasting workplace happiness
• How “positive gossip” builds psychological safety
• Practical ideas to shift from burnout to wellbeing, one act at a time

To learn more about Jennifer, click here.

Connect with her on LinkedIn.

Time Stamp

02:00 - Why psychological safety matters more than wellness trends
04:00 - Altruism is the real driver of workplace happiness
06:00 - Positive gossip boosts trust & team confidence
07:30 - Speaking kindly creates a safer work environment
09:00 - Lost wallet study shows people are more trustworthy than we think
10:30 - “No News” habit increased optimism & trust
12:00 - Low trust hurts happiness; abundance mindset helps
14:00 - Social fitness needs rebuilding after the pandemic
16:00 - A mindset shift helped Michael drop road rage
18:00 - Forgiveness & kindness improve wellbeing
20:00 - Kindness chains can spark major ripple effects
22:00 - Tiny acts of generosity can shift workplace culture

This episode is brought to you by our great friends at Succession Security!

What if you couldn’t work tomorrow? Who would step in to manage your clients and keep your income flowing?

That’s where Succession Security comes in. Think of it as ‘insurance’ that pays out in labor.

If an unexpected emergency strikes—whether it’s an illness, accident, or even a family crisis—Succession Security ensures your business keeps running. They step in to manage operations, communicate with clients, and protect everything you’ve built.

Learn more and start your business continuity plan today at successionsecurity.com.