Robert Hensley has been president and CEO of Integrity Employee Leasing since 2021. The company handles back-office services for small and mid-sized businesses, from payroll processing and workers’ compensation coverage to timekeeping and employee benefits management. The Charlotte County company has clients with employees in 20 states. Prior to Integrity, Robert was a franchisee for First Watch in the Miami area; Taco Bell across Southwest Florida; and Dunkin’ Donuts in the Atlanta area.

Business Observer Managing Editor Mark Gordon and Robert talk about his approach to leading others, what he looks for in a leader (trust and integrity are big ones) and how he has overcome mistakes and setbacks. They also talked about his get-after-it approach to work, starting when he was a teenager at Burger King through when he led major expansion initiatives as a franchisee for Taco Bell and Dunkin’ Donuts.

3 Takeaways:

1. (06:10) If you put your name on it, make sure it is right
2. (11:10) Producing producers is the greatest part of being a leader
3. (13:43) Let people do what they do without interference

Timestamps:

(00:00) This episode is sponsored by Kerkering Barberio

(00:25) Introducing Robert Hensley, President and CEO of Integrity Employee Leasing

(03:25) How did you get started in this?

(05:05) How did you have the work ethic as a teenager?

(07:00) Becoming a franchisee

(09:10) Learning experiences

(11:00) Best parts of being a leader

(12:38) Hardest part of being a leader

(13:28) Leadership advice

(14:48) Mentors

(17:50) What is coming up for Integrity Employee Leasing?

(19:40) Rapid fire questions

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