In this episode of Treasury Truth or Dare, host Ernie Humphrey sits down with Lisa Killer, the Director of Treasury Operations at Orlando Health. Lisa shares her journey in Treasury and how she’s worked to improve processes and build strong relationships, especially in the healthcare field.

She’s worked in several industries, but says healthcare has been the most challenging—mainly because of strict regulations, HIPAA, and how patient payments are handled. When she joined Orlando Health, there wasn’t a Treasury department in place, so she helped build it from the ground up. In this episode, Lisa shares what that experience was like, why Treasury plays a key role in healthcare, and how relationships have made a big impact on her career.

What You’ll Learn:

• The unique challenges of Treasury in the healthcare industry.
• The importance of building strong relationships with banks and internal departments.
• How automation and technology are making Treasury more efficient.
• The role of Treasury in driving efficiency and adding value to the organization.
• Lisa's thoughts on increasing awareness and promoting the Treasury profession.

[00:00] - Lisa’s background and transition from banking to Treasury in healthcare.

[01:21] - The challenges of working in healthcare Treasury and the importance of building a Treasury department.

[02:45] - Lisa’s passion for creating efficiencies and building relationships within Treasury.

[06:01] - Lisa’s hidden talent: having "mom hearing" and listening to conversations around her.

[08:00] - Thoughts on increasing awareness of Treasury among younger professionals and college students.

[11:32] - The challenge of promoting Treasury’s strategic value within the organization.

[14:42] - The key qualities Lisa looks for when hiring Treasury professionals.

[21:45] - Lisa’s three wishes for improving the Treasury profession.

Follow Guest Lisa Killer:

LinkedIn: https://www.linkedin.com/in/lisakiller/

Instagram: https://www.instagram.com/lisaakiller/

Facebook: https://www.facebook.com/lisa.castagnerokiller

Follow Company Socials on:

Website: https://www.orlandohealth.com/

YouTube: https://www.youtube.com/orlandohealth

LinkedIn: https://www.linkedin.com/company/orlando-health/

Instagram: https://www.instagram.com/orlandohealth/

Twitter: https://x.com/orlandohealth

Follow Host Ernie Humphrey on:

LinkedIn: