In this episode of Compassion & Courage, Marcus and Marvelyne explore the definition of patient-centered care as providing care that is respectful of an individual patient and their preferences, needs, and values. They emphasize the importance of seeing the patient as an individual and not just as a diagnosis or a room number. Come listen to the argument from a patient’s perspective and the lasting effect respect can have on a patient’s life.

Key Moments

• 00:00 - Introduction
• 01:25 - Teaching Patient-Centeredness
• 08:28 - Patient-Centered Care Pillars
• 12:14 - Importance of Family and Friends
• 23:11 - Story: Assuring a Patient
• 26:44 – Conclusion

Resources for you:

• More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/
• Learn more about Marcus’ Books: https://marcusengel.com/store/
• Learn more about I’m Here on Audible: https://www.audible.com/pd/Im-Here-Audiobook/B0D1W3JJBP
• Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/
• Connect with The Hotness on Facebook: https://bit.ly/FB-Marvelyne
• Subscribe to the podcast on Apple: https://bit.ly/MarcusEngelPodcast
• Subscribe to the podcast on Spotify: https://bit.ly/Spotify-MarcusEngelPodcast

Date: 6/17/2024
Name of show: Compassion & Courage: Conversations in Healthcare
Episode number and title: Episode 146 – Understanding the Essence of Patient-Centered Care