• Video Walkthroughs Don’t Belong in Products

  • 2024/09/05
  • 再生時間: 8 分
  • ポッドキャスト

Video Walkthroughs Don’t Belong in Products

  • サマリー

  • Video walkthroughs do not belong inside of products. I would even go so far as to say if you need a video walkthrough to explain how to use your product or features in it, your design and experience is fundamentally flawed.

    A walkthrough video is like pouring molasses on all the potential energy your customers have. You are taking a user from an active role to a passive role and asking them to remember a recipe or incantation for how to get your software to do the things that you promised them it could do.

    We can do better.

    ---------

    Website: https://www.wking.dev
    Newsletter: https://www.wking.dev/newsletter
    Podcast: https://share.transistor.fm/s/8c08b9bc
    Community: https://ripple.fm/podcasts/strong-opinions-weekly-held-1764316855
    Video: https://www.youtube.com/watch?v=PxCa5jRGTdg

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あらすじ・解説

Video walkthroughs do not belong inside of products. I would even go so far as to say if you need a video walkthrough to explain how to use your product or features in it, your design and experience is fundamentally flawed.

A walkthrough video is like pouring molasses on all the potential energy your customers have. You are taking a user from an active role to a passive role and asking them to remember a recipe or incantation for how to get your software to do the things that you promised them it could do.

We can do better.

---------

Website: https://www.wking.dev
Newsletter: https://www.wking.dev/newsletter
Podcast: https://share.transistor.fm/s/8c08b9bc
Community: https://ripple.fm/podcasts/strong-opinions-weekly-held-1764316855
Video: https://www.youtube.com/watch?v=PxCa5jRGTdg

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