Dr. Jordan Teitelbaum, D.O., F.A.R.S. is an Otorhinolaryngologist at the Ear, Nose & Throat Specialists of Illinois, a practice focused on advanced care for sinus, nasal, and skull base conditions. He is also on staff at Advocate Lutheran General Hospital, Advocate Children’s Hospital, Golf Surgical Center, and Hawthorn Surgical Center. As a board-certified otorhinolaryngologist and a Fellow of the American Rhinologic Society, Dr Teitelbaum treats hearing loss, frequent ear or tonsil infections, voice, swallowing, reflux issues, and thyroid and salivary gland conditions.

Some doctors treat symptoms. Others treat people. How can a surgeon bring emotional intelligence, deep listening, and empathy into the exam room?

According to Dr. Jordan Teitelbaum, a board-certified ENT surgeon and Fellow of the American Rhinologic Society, connecting with patients is just as critical as performing a successful procedure. Listening carefully helps uncover subtle but serious issues, especially in children who can’t always articulate what’s wrong. When doctors prioritize empathy and partnership, they earn trust that makes every step of care more effective and less frightening. Dr. Teitelbaum’s approach underscores that medicine isn’t just about what you do with your hands; it’s about who you are when you walk in the room.

In this episode of The Coping Podcast, Dr. Leigh Weisz speaks with Dr. Jordan Teitelbaum, Otorhinolaryngologist at the Ear, Nose & Throat Specialists of Illinois, about why human connection is essential in ENT medicine. They discuss how to spot ENT issues in kids, why a calm bedside manner matters in surgical specialties, and how trust changes treatment outcomes. Dr. Teitelbaum also gives advice on preparing children for medical procedures.