Episode 9: Build Your Own – From Custom GPTs to AgenticSystems
Custom GPTs aren’t just a neat trick — they’re the training ground for theAI-powered agents of tomorrow. In this episode, Angela Schultz and LorenHorsager break down how leaders and teams can design GPTs that deliver realbusiness value, and why “build your own” beats using someone else’s template.
In this episode:
- What a custom GPT is (and isn’t)
- Four categories to try: Optimizer, Dialogic, Team, and Signature
- How to combine multiple GPTs into one advanced assistant
- Memory workarounds with ChatGPT projects
- Common pitfalls and security considerationsYou’ll leave with a clear framework to create tools that think and work in yourcontext — and the confidence to scale toward agents and workflows.
Resources:
- AI 201 Training: Hands-on experience building custom GPTs and Copilot agents
- AI 10X Coaching: Ongoing support to integrate AI solutions into your org
Follow for future episodes on AI strategy, workflows, and leadership.

AI memory is about more than storing data—it’s aboutbuilding a true thinking partner that evolves with you. In this episode, AngelaSchultz and Loren Horsager unpack how memory works in modern AI systems, why itmatters for everyday business use, and what leaders need to know as they startrelying on AI agents that 'remember'.
You'll hear:
- A simple, non-technical breakdown of AI memory- Examples of how memory changes the way we interact with AI tools- The promise and pitfalls of memory for future AI-driven decision-making- Key governance considerations when storing sensitive data in AI systems
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Episode 7: Don’t Just Be Ready - Lead with Strategy
Strategy isn’t about guessing the future. It’s about creating forward motion.

In the final episode of our AI Readiness series, Angela Schultz and Loren Horsager explore how to turn insight into action with a smart, practical AI strategy.
Highlights include:
- Why quarterly planning drives real change
- What most leaders miss when launching AI initiatives
- The hidden value of team training and shared language
- How to avoid "random acts of AI" and focus on what really matters
- A powerful prompt to help you build your personalized AI growth plan
Tools mentioned:(details at modelmind.ai)
- AI Assessment- AI Strategy Planning Prompt
Next up: The Conversation evolves!

New episodes will feature guest interviews,tech walkthroughs, and practical guidance for business leaders.

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AI Agents - Beyond the Workflow

AI agents are here, and they’re changing the game.

Loren Horsager joins Angela Schultz to demystify how agentic systems work and why they matter right now.From memory and context to voice interfaces and team collaboration, this episode lays the groundwork for using agents strategically.You’ll learn:
- Why 2025 is “The Year of the Agent”- How to get started with agents—even without coding- Real-world use cases from research to operations- The difference between tools that talk and tools that think

AI Workflows—From Friction to Freedom**
Join Angela Schultz and Loren Horsager for a fast-paced episode on how AI workflows and automations are transforming how real businesses operate. Learn how everyday friction, like repetitive emails or status updates can be solved with approachable, powerful AI tools. Plus, hear real stories and get ideas you can implement right away.
What You’ll Learn:
- How to think like a workflow designer (no coding required)- Tools Loren recommends for teams of any size- Why the planning stage matters more than the tech- The difference between workflows and agents- Why validation is essential for AI success
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Episode 4: AI Can’t Help You If Your Data’s a Mess

AI is only as good as the data you feed it. In this episode, Angela Schultz and Loren Horsager dig into why data literacy and infrastructure are foundational—not optional—for AI success. You’ll learn how to think critically about your data and how to start cleaning up and organizing your systems for better AI outcomes.

In this episode:

- The difference between generative AI and custom model data needs

- How to use examples to teach AI instead of just dumping spreadsheets

- What “good data” really means—and how to tell if you have it

- How to approach data creatively, collaboratively, and critically

Training That Transforms - How AI Literacy ChangesEverything
It’s not enough to give people tools—real transformation happens when you teachthem how to use them. In this episode, Angela Schultz and Loren Horsager diveinto the “People & Training” track of the AI Readiness Framework, unpackingwhy building AI literacy across your team is essential.
You’ll hear:
- Why 60% of employees are hiding AI use—and why that’s a problem
- The difference between trying a tool and thinking with AI
- Why effective training includes reinforcement, application, and office hours
- How to build a culture where people want to learn and lead with AI
Mentioned in this episode:
- Model Mind’s training programs and open classes
- Copilot’s new “Scheduled Prompts” feature
- How power users can drive culture change
Prompt of the Week: A meta prompt that generates prompts to uncover team fears,curiosity, and buy-in.
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Episode 2: AI Governance
Governance isn’t about slowing teams down. It’s about building safe, smartbridges between innovation and accountability. In this episode, Angela Schultzand Loren Horsager unpack the real-world importance of AI governance—how itprotects your company, supports your teams, and accelerates innovation whendone right.

You’ll hear:
- Why every employee—not just IT—needs to understand AI governance
- How to communicate expectations clearly across departments
- The risks of “shadow AI” use
- How to start (even if you’ve done nothing yet)

Tools Mentioned:
- AI Policy Planner — Create structured yet simple policies for your tools andprocesses
- AI Readiness Assessment — Know where your team stands today

Subscribe for more episodes on AI readiness across leadership, operations, andpeople.