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Feeling uninspired? Overwhelmed? Just going through the motions in your salon, studio, or behind the chair?

You're not alone—and you're not broken.

In this episode, Todd and Jen tackle what it really means to be in a professional slump, why it's more common than you think, and how to pull yourself out of it with simple, actionable strategies.

They cover everything from signs of burnout and creative stagnation to client overbooking and social media comparison traps.

Whether you’re a stylist, salon owner, or creative professional, this conversation will help you find clarity, community, and fresh inspiration.

🔥 What You’ll Learn:

• Why being in a slump is normal (and sometimes necessary for growth)
• 6+ causes of professional slumps in the hair industry
• Practical ways to re-ignite creativity and motivation
• The truth about running a business vs. doing great hair
• Why classes and community are essential to your long-term success
• What to do today if you’re feeling stuck

🕒 Episode Timestamps:

• [00:00] Opening: Wrapping up the school year + “be present” mindset
• [03:00] Hair vs. business: Two completely separate skill sets
• [06:00] Stop cutting corners: Why investing in your business matters
• [07:30] What a slump feels like (and how to recognize it)
• [09:00] Jen's insight: How growth, change, and perspective combat slumps
• [10:45] Behind the scenes: Hello’s upcoming Blow Dry Finish Workshop
• [12:30] The value of revisiting fundamentals, even after 10+ years
• [14:30] Creating styling menus to boost revenue & client experience
• [17:00] MVP mindset: Launch now, improve later
• [18:00] Causes of burnout: repetition, overbooking, and lack of boundaries
• [20:00] The role of social media & comparison in salon burnout
• [22:00] Reassessing your clientele and long-term goals
• [24:00] Mentorship, phone calls, and vision-setting
• [26:00] Why quitting may not be the answer—and what to ask yourself first
• [28:00] Growth doesn’t always mean more—it might mean less
• [29:30] Simple actions that create massive change
• [33:00] Advice for employees who feel stuck but don’t want to leave
• [35:00] Finding your hype group: community matters
• [37:00] The SLUMP Acronym: Step back. Learn. Update. Meet. Pick.

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Leveraging Hospitality to Boost Your Salon Business

In this episode, Jen and Todd reflect on their past month's experiences and dive into the differences between hospitality and service within the hair industry.

They emphasize how leveraging honest hospitality can enhance client retention and attract new clients, ultimately growing your salon business.

They stress reading the room, making clients feel special, and creating emotional connections as key factors in delivering outstanding hospitality.

Furthermore, they underline the importance of leading by example and investing in your team to sustain a warm, client-focused culture.

Key points include actionable tips on remembering client preferences, creating a welcoming ambiance, and stepping out of comfort zones to make real-world progress in business.

00:00 Introduction and Catching Up
00:44 Episode Milestone and Future Plans
01:07 Hospitality vs. Service Overview
02:04 Opening Takes: Knowledge and Progress
07:24 Client Retention and Growth Strategies
15:32 Service vs. Hospitality in Business
18:09 The Importance of Hospitality in Service
18:58 Consistency in Client Service
19:13 Client Retention Through Personal Connection
21:16 The Pitfalls of Self-Centered Service
23:41 Reading the Room: Tailoring Service to Clients
25:23 Practical Tips for Enhancing Hospitality
28:30 Leadership and Team Management
33:47 Building a Unique Brand vs. Franchising
35:18 Conclusion and Final Thoughts

Links and Stuff:
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Mentoring Inquiries

Find more of our things:
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Hello Hair Pro Website

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The Art of Preparedness in a Hair Salon

In this episode, Jen and Todd discuss how preparedness will set your business apart.

They touch on the importance of growth opportunities, freedom in the workplace, and the value of supportive mentorship.

The episode highlights how using technology and innovative practices can enhance both client and staff experiences.

They also share insights on the essential tasks like maintaining cleanliness, conducting real consultations, and the overall importance of creating a welcoming environment.

With real-life examples and practical advice, Jen and Todd provide a blueprint for running a successful client and employee-focused salon.

00:00 Welcome Back! Catching Up with Jen
00:33 Discussing Last Week's Guest: Brooke
01:22 Preparedness and Opening Takes
02:05 Business Insights: Private Labels and Value Creation
05:24 Career Reflections and Personal Growth
10:03 Creating a Welcoming Salon Environment
13:53 The Importance of Cleanliness and Consistency
19:59 Collaboration at Hello Hair Co.
20:31 Encouraging Collaboration in the Salon
21:17 The Importance of Asking for Help
22:01 Adherence to Foundational Principles
22:14 Product Selection and Client Satisfaction
23:08 Effective Use of Social Media
24:53 Small Touches That Make a Big Difference
26:09 Leveraging Technology for Client Experience
28:42 Creating Growth Opportunities for Staff
31:12 Balancing Freedom and Responsibility
32:22 Supporting and Mentoring Your Team
33:53 Ensuring Proper Equipment and Tools
36:14 Marketing, Social Media, and Education
37:46 Final Thoughts and Conclusion

Links and Stuff:
Our Newsletter
Mentoring Inquiries

Find more of our things:
Instagram
Hello Hair Pro Website