検索キーワード： 職場・組織行動

Harry Kraemer showed how self-reflection, balance, true self-confidence, and genuine humility are the traits of today's most effective leaders. In Becoming the Best, his highly anticipated follow-up, Kraemer reveals how, in practical terms, anyone can apply these principles to become a values-based leader and to help create values-based organizations. Drawing on his own experiences as the former CEO and chairman of Baxter International, as well as those of other notable leaders and organizations, Kraemer lays out a pathway for understanding the principles and putting them into practice.

We’re in the middle of the most significant transformation in work in over a century. Whether it’s remote work, the rise of burnout and “quiet quitting,” or the changing values and priorities of employees, leading an organization has never been more complex. But through all this, a single factor remains the core driver of fulfilled, high-performing teams—their belief that their work has meaning. In Meaningful Work, Wes Adams and Tamara Myles leverage the science of positive psychology to show leaders why and how to make meaning the cornerstone of leadership practice.

Welcome to " The Workplace: Policies & Procedures to Help You Create a Safe Healthy and Vibrant Workplace." the informative book from the team at "The Small Business Bookstore." In the ever-evolving landscape of the professional world, employers are increasingly recognizing the profound impact of workplace policies on the well-being and performance of their most valuable asset – their employees.

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

Error Proofing Humans is the go-to source for all the latest research on human error and its causes. Learn from experts in the field as they discuss the theoretical background of human error and its consequences, as well as practical tools for analysis and prevention. This book covers a wide range of topics, from the most basic concepts of human error analysis to advanced techniques for dealing with complex systems. It is the perfect resource for business owners, safety professionals, and anyone who wants to learn more about the human factors involved in mistakes and accidents.

In Go Together, workplace positivity expert Shola Richards suggests replacing divisiveness and incivility with a commitment to living, working, and leading together to positively change the world. Go Together begins with the story of an impactful keynote speech Richards gave at a conference on workplace civility and a powerful concept: Ubuntu. A transcendent African philosophy, Ubuntu represent the power of human connectedness, compassion, kindness, and togetherness. It was the central theme of his speech on that day, and it also serves as the central theme of this book.

Judith Godrèche, Vanessa Springora ou Camille Kouchner, entre autres, ont contribué à dénoncer l'abus dans les cercles médiatiques. Mais ne nous y trompons pas, les schémas de prédation sont à l'oeuvre dans tous les milieux et tous les domaines, en amour comme en amitié, au travail comme dans la famille : c'est, par exemple, un conjoint difficile, un patron cassant, un parent intransigeant à l'excès... À chaque fois, un mécanisme d'emprise peut être en cause, une relation de domination alimentée par la fascination et par la peur, qui trouble la pensée et détruit l'estime de soi.

In "The Follower Effect," Dr. Tony Bridwell masterfully flips the traditional script on leadership, offering a compelling narrative about the profound impact of followership. The story centers around a high-powered CEO whose cutthroat approach to business has led him to the pinnacle of success yet left him grappling with the void of unfulfilled personal connections and embattled company culture. When faced with an ultimatum, the CEO embarks on an unexpected journey back to the fundamentals of leadership, guided by his former mentor.

What began as a simple promise became an entrepreneurial journey to change an industry. In A Culture of Promise: The True Story of a Small Company’s Quest to Transform the Senior Living Industry, author Fee Stubblefield encapsulates the best insights on how to build an organization from the ground up and the challenges and opportunities the senior living industry as a whole faces. Even if you aren’t in senior living you will want to listen to this book because every family and every sector of the economy and government is touched and impacted by our country’s rapidly aging population.

Almost six weeks into the implementation of new strategies based on the consulting report, Bridget’s leadership team continued to hear rumblings from their direct reports. Sales continued to push back saying the way they were doing things was working fine, the company just needed to figure out how to fill their orders faster. Operations complained that they didn’t have time to implement these new procedures and keep up their current production levels. Customer service grumbled about customer complaints taking up too much of their time.

Are you ready to take back control? Would you like to learn how to communicate without feeling your heart pounding a million miles a minute in your chest? Even if you struggle now, you do not have to live that way forever. You are not doomed to a life of communication failure. The vast amount of information included will be worth it.

Ich bin 30 Jahre alt und Teil der Generation Anspruch, die Arbeit radikal hinterfragt. Wir können uns das leisten: Wenn die Babyboomer in den nächsten Jahren in Rente gehen, fehlen Deutschland mehr als sieben Millionen Arbeitskräfte. Nach drei Jahren Pandemie, mitten in der Klimakrise, blicken wir anders in die Zukunft.

"The Change Imperative: Organizational Development for the 21st Century" is an essential guide for leaders, managers, consultants, and scholars navigating the complex terrain of organizational change. In an era marked by rapid technological advances, shifting global labor markets, and increasing calls for corporate social responsibility, this book offers a comprehensive examination of the theories, strategies, and practices essential for driving effective and sustainable change.

In today’s changing world, where business leaders must navigate industry disruption, entrepreneurs struggle to push beyond initial success, and activists tackle hard challenges like climate change, there is a need for a more powerful way to do innovation. Too many innovators are trapped by the limits of common innovation practices. The way we’ve been taught to create and innovate for the past two decades is failing us. It’s time for a paradigm shift. To unlock the secrets to doing bigger things, this book introduces the pioneering concept of ecosystem innovation.

You are no doubt a busy individual with a lot of things going on! It can be challenging to find the time to read your New York State Notary Public study materials in preparation for the notary exam. However, the truth is that the New Your State Notary Public Examination is a challenging test. It is normal to have some anxiety about taking this test. Given the difficulties of the exam, thorough preparation cannot be overlooked. That is why the author Jorge Miranda developed the New York State Notary Public Exam Test Study Guide!

Werde der inspirierende Chef, den sich jeder wünscht! Meistere die Herausforderungen der Zukunft, um nachhaltigen Erfolg bei der Führung und Bindung deiner Mitarbeitern zu erzielen. In diesem Buch werden die besten Führungswerkzeuge und -methoden präsentiert, bewährte Ansätze, die auf echten Erfolgen basieren. Du wirst die wirkungsvollsten Methoden kennenlernen, die anhand nachvollziehbarer Praxisbeispiele beschrieben sind, sodass dir ihre Umsetzung mühelos gelingt.

The Power of Whole Human Leadership provides a robust, strategic framework for bringing your whole self to work and transforming yourself into the leader your team will gladly follow. This book goes far beyond the standard business management lessons you’ve probably read dozens of times. The Power of Whole Human Leadership will truly take your leadership skills to the next level by giving you comprehensive guidance about the behavioral traits and practices that define the effective leaders of today.

Vous êtes submergé par une liste interminable de tâches et vous ne savez pas par où commencer ? Ce livre est fait pour vous ! Plongez dans un voyage de transformation personnelle avec L'essentialisme : L'art de choisir l'essentiel dans la vie de Jérôme Leroux, votre guide vers une vie plus réussie et plus ordonnée ! Ici, vous découvrirez des méthodes efficaces pour revoir votre système de planification en mettant l'accent sur l'essentiel. Après l'écoute de ce livre, atteindre vos objectifs deviendra plus facile et plus rapide que jamais !

Erfolgreich zu sein, sowohl im Beruflichen als auch im Privaten, das schaffen die wenigsten. Julian Hosp gelingt der Spagat zwischen seinem Leben als erfolgreicher Unternehmer und Investor und dem als liebevoller Ehemann und Vater. Daneben ist der Ex-Profisportler noch immer sportlich aktiv als Kitesurfer und Marathonläufer. Wie er seine Erfolgsprinzipien entwickelte und echten Wert für sich und sein Umfeld schaffen konnte, das zeigt er erstmals in diesem Buch anhand eindrucksvoller Einblicke in seine eigene Erfolgsstory.

The statistics are sobering: 50% of new leaders are deemed ineffective, and 40% fail within the first 18 months of their role. Fortunately, the path to becoming a successful leader is paved with opportunities for growth and learning. This is a guide that offers a new way forward. Centered around the ICE Method, this book provides practical, actionable strategies for Intention, Collaboration, and Execution that will elevate your skills and maximize your impact as a leader.