検索キーワード： 紛争解決・調停

Success coach Dr. Tim Ursiny shows us that conflict can be a good thing, and facing up to it can lead to fantastic results. Interactive exercises will coach and motivate you to effectively deal with all types of conflict situations, with results that empower and really work!

Lernen Sie mit den Macken anderer umzugehen! Natürlich will man es vermeiden, mit komplizierten Menschen in Kontakt zu kommen. Aber häufig ist es unumgänglich. Dann ist es wichtig, die richtige Strategie im Umgang mit schwierigen Personen zu kennen. In diesem Hörbuch zeigen wir Ihnen, wie Sie die Macken anderer am besten ertragen oder sie ignorieren können. Zudem erhalten Sie wertvolle Tipps, wie sich gewisse Verhaltensweisen bei schwierigen Menschen sogar ändern lassen! So können Sie gelassener durchs Leben gehen!

No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation, but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become.

Frustrated by endless indecisive meetings, lack of alignment, mistrust, blame games, turf wars, toxic colleagues and/or weak performance? All of these are a result of bad communication. And effective communication can solve them. Dr. Zweifel, former CEO, Columbia leadership professor, and award-winning author, has trained and coached over 5,000 executives to communicate effectively. Now he unpacks the toolbox he developed over three decades of working with CEOs, C-level executives, and even heads of state like Nelson Mandela to reveal the communication secrets of winners.

William Ury, co-author of the classic best seller on negotiation Getting to Yes, has taught tens of thousands of people from all walks of life - managers, salespeople, students, parents, lawyers, and diplomats - how to become better negotiators. Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be.

Working with a horrible boss can certainly be a challenge. Throughout this book, I will try my best to help you identify and comprehend the reason behind your complicated relationship with your boss. I will then show you ways to manage the situation with your boss.

A bully for a boss makes life absolutely terrible. Do you work for a boss that bullies you around? Do you feel fed up, exhausted, helpless, or powerless at work? You can gain back your power, your dignity, and your work life. And this book shows you how.

The Dealmaker's Ten Commandments contains a practical, no-nonsense methodology for negotiating deals, managing your time, and handling crisis all at the highest level. Peppered with entertainment industry war stories, The Dealmaker's Ten Commandments has been forged in the white-hot crucible of brutal transactional combat.

In a survey of more than 4,000 CEOs, executives, and managers, more than 90 percent admitted they were uncomfortable confronting or engaging in conflict. Yet leaders must realize that every conflict presents an opportunity to reach higher levels of performance. In The Elephant in the Boardroom, award-winning leadership psychologist Edgar Papke explores the unique and challenging relationship that leaders have with conflict and offers the know-how needed to use conflict as the engine of innovation and creativity.

Negotiation is the middle ground between capitulation and stonewalling, a back and forth between two parties trying to reach agreement. If a price or other term is nonnegotiable, there is no give and take, just "take it or leave it". You may think you are negotiating, but if the other side isn't playing, you aren't either. Regardless of the industry, situation, or product, the two most common mistakes negotiators make are: 1. They give ground too easily, and 2. They get nothing in return.

In this audiobook Yossi Sheffi shows why modern vulnerabilities call for innovative processes and tools for creating and embedding corporate resilience and risk management. Sheffi offers fascinating case studies that illustrate how companies have prepared for, coped with, and come out stronger following disruption - from the actions of Intel after the 2011 Japanese tsunami to the disruption in the "money supply chain" caused by the 2008 financial crisis.

Want employees that go the extra mile? Love them or hate them, employee engagement surveys are here to stay. As manager, you're expected to digest the data and come up with a plan for improving the numbers. But it's not just busy work. Raising engagement scores matters because engagement matters. An enthusiastic workforce translates into higher productivity and profitability with less turnover and absenteeism. Fully committed workers will give their all every day - and it's your job to make that happen.

Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source of innovation and creativity.

This book will help you learn a science-based approach to conflict resolution and help you understand how compassion can help resolve workplace behavior issues. Being able to reinforce organizational core values by modeling respectful conflict resolution behavior in difficult situations is an added bonus.

Follow along as Dr. Liker explains the Lean Leadership Development Model (LLDM) and how it aligns with the accepted principles of operational excellence. The teaching objectives for this section are to review the Lean Leadership Development Model; discuss the self-development learning cycles in more detail; and point out the triggers that tell you when you are ready for Hoshin Kanri.

It's about the stuff you learn when you've worked for a boss you'd swear jumped out of a Dilbert cartoon; worked in a business whose performance careened up and down like a runaway clown car; faced legal or ethical problems that needed the wisdom of Solomon to sort out while they roiled your guts at night; and sat on the stand across from some third-rate Perry Mason or tried to be one yourself.

Life is a series of negotiations, whether or not you think of yourself as a negotiator. From seemingly insignificant daily decisions to major life choices, you negotiate every time you aim to persuade, argue over a decision, or resolve a conflict. But as negotiations and leadership expert Erica Ariel Fox reveals, the most important negotiations - the ones that determine the impact of our actions and the quality of our lives - are those we have with ourselves.

Manager 3.0 is the first-ever management guide for Millennials. They will master crucial skills such as dealing with difficult people, delivering constructive feedback, and making tough decisions - while gaining insight into the four generations in the workplace and how they can successfully bring out the best in each. Packed with interviews and examples from companies like Zappos, Groupon, Southwest Airlines, and Google, Manager 3.0 will help these new managers enhance their unique talents while developing a leadership style all their own.

Dieses Hörbuch macht Mut, Probleme aktiv zu lösen, egal, in welcher Lebenssituation Sie sich gerade befinden...

This is the companion book to the online course Why Conflict Models Don’t Work When the Problem Is Bullying. In this audiobook, author Jennifer Hancock discusses the differences between a conflict model and a bullying elimination model and how we can use elimination models to resolve both conflicts and harassment situations ethically and effectively. Workplace bullying and harassment situations often masquerade as conflict. But they aren’t. Applying a conflict resolution model to a bullying or harassment situation makes the problem worse.