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Become tough as nails. Bounce back from hurt. Be Calm. Bend without ever breaking. We all get knocked down, but everyone has the choice to get back up or not. How will your life your life? The art of emotional self-defense. The Science of Emotional Resilience is the rare book that understands where you've been, the obstacles you've overcome, and what you need to make sure you are in full control of your life at all times. This is a stunningly detailed and insightful guide into our emotions, our triggers, and why we act against our own interests so frequently.

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation. With practical advice and conversation cheat sheets, The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation.

"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.

Is it easy for you to deliver bad news? Do you look forward to speaking in public? Do you enjoy networking? If you answered no to any of these questions, Reach can help. What often sets successful people apart is their willingness to do things most of us fear. What's more, we have the false notion that successful people like to do these things, when the truth is that successful people have simply found their own way to do them. In Reach, Andy Molinsky breaks down the five key challenges underlying our avoidance tendencies and illuminates the path towards enjoying what you once feared.

Alex Morton, who's labeled the leading authority for Millennial Momentum Creation, showcases the exact strategies he's used to go from a broke college kid getting kicked out of the dorms and business school, to earning over $2,500,000+ at 26 years old. Alex led a sales organization of 15,000+ reps that produced over $40,000,000 in sales, in four years. He also has coached and developed 21 others to achieve six-figure incomes.

Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships. It converts hostility into civility and civility into affinity. It changes the skeptics and cynics into the believers and the undecided into the loyal. Enchantment can happen during a retail transaction, a high-level corporate negotiation, or a Facebook update.

Writing Without Bullshit is the first comprehensive guide to writing for today's world: a noisy environment where everyone reads what you write on screens. The average news story now gets only 36 seconds of attention. Unless you change how you write, your emails, reports, and Web copy don't stand a chance.

This new, updated edition of Culture Smart! Turkey reveals a nation in transition. Over the last two decades, living conditions have improved greatly and Turkey is now classified as a developed country with an emerging market economy. Viewed by many as a model for outward-looking Islam, it is a country with laws to protect against religious paternalism, where restaurants are open during the fast of Ramadan, and where headscarves or no scarves can be worn in universities, schools, and public offices.

For those who choose to break out of the confines of all-inclusive tourist resorts, Culture Smart! Dominican Republic offers a tantalizing insight into this warm, vital, and intriguing people. It takes you on a journey from the unspoiled coastline to the agricultural interior, to the imposing mountains, and to the hamlets where time appears to have stood still. It then catapults you into the 21st century, through poverty and opulence, to the hustle and bustle of the large cities and the lifestyles of the luxury coastal tourist resorts.

Planen Sie vielleicht Ihren Einstieg in die Handelsgefilde mit dem wichtigsten Handelspartner Deutschlands? Dann ist dieses Werk für Sie unabdingbar! Alle wichtigen Tipps für ein erfolgreiches Geschäftsverhältnis mit unseren französischen Nachbarn sind in diesem Ratgeber enthalten. Fragen nach den größten Chancen, aber auch Risiken werden im Werk beantwortet und es wird großzügig Insiderwissen vermittelt. Sparen Sie Zeit, Geld und Nerven und avancieren Sie mit dem Kauf dieses Ratgebers zum Geschäftskenner.

Russland ist in der Welt des internationalen Handels ein echtes Schwergewicht. Will man ein erfolgreiches Geschäftsverhältnis mit Russland eingehen, sollte man sich mit Wissen wappnen. Mit diesem Buch haben Sie die Möglichkeit! Alle wichtigen Tipps für eine fruchtbare Zusammenarbeit mit unseren russischen Nachbarn sind in diesem Ratgeber enthalten. Fragen zu den größten Chancen, aber auch Risiken werden beantwortet, und es wird großzügig Insiderwissen vermittelt. Sparen Sie Zeit, Geld und Nerven und avancieren Sie mit dem Kauf dieses Ratgebers zum Russland-Kenner!

Höfliche Umgangsformen und die Fähigkeit, auch in prekären Situationen souverän und freundlich zu bleiben, sind sehr wichtig. Viele...

From ethics columnist and Harvard lecturer Jeffrey L. Seglin, discover practical tips for succeeding professionally by succeeding socially. Practicing business etiquette doesn't mean pretending to be someone you're not. Brimming with practical, up-to-date tips on minding your business manners, The Simple Art of Business Etiquette guides you through the tricky territory of office etiquette with real-life stories and workplace scenarios.

Packed with cases, cultural awareness scales, communication tests and practical tips, this lively guide will help anyone of any nationality become a better communicator. Whether one's task is to give a presentation to a cross-cultural group or to negotiate with an overseas client, Bridging the Culture Gap will ensure that the listener has the cultural awareness to communicate the intended message.

This guide will enable anyone interested in business success to achieve peak performance by learning how to work more effectively with others.

Taking listeners beyond the stereotypical images of windmills, clogs, and tulips, this audio guide helps visitors understand the complex layers of identity in this small, densely populated country on Europe's northwestern seaboard. With roots as a maritime nation that built a network for transportation, defense, and trade, the Netherlands of today is still a prime economic hub of Europe. The Netherlands is also famous for its liberal attitudes, recently challenged by high levels of immigration, and is home to an intelligent, cosmopolitan, enterprising, tolerant, and modest people.

A land of mountains, hills, and fertile plains, Romania is a tourist destination waiting to be discovered. It is a rich and complex country: a place whose cities are home to beautiful parks and vibrant cultural scenes and whose people welcome guests warmly into their homes, sharing the best of whatever they have and partying into the night, suffused by Latin joie de vivre. Buffeted over time between three great powers - the West, Russia, and Turkey - Romania betrays the cultural influences of each, and it can be a difficult place to get a handle on.

While Israel is a modern and largely secular country, it is one steeped in biblical history - a place where religion still plays an active role in public life. In 70 years, it has grown from a sparsely populated strip of land into a vigorous democracy and regional superpower. Often called the Startup Nation, Israel is a world leader in a number of high-tech industries. Its democratic institutions, despite political and social polarization in recent years, are among the most enlightened in the world.

When slighted, misunderstood, cut-in-front-of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore co-workers, change hairdressers, complain to friends, shout and pound their fists. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught, or never realized, that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations.

Quick: what's the one skill you absolutely need in order to succeed in your career and your personal relationships? Answer: verbal fluency. Expert socializer Susan RoAne, best selling author of How to Work a Room, shows how easy it is to gain the verbal edge. This easy-to-understand and enthusiastic guide, peppered with hot tips and practical suggestions from scores of business leaders, will turn you into a ConverSensation before you know it!