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This is the public square for all things contact center. This is where the world’s best Call & Contact center professionals come to get better at delivering a great experience for customers. Your contact center mentors - Amas Tenumah & Bob Furniss

Currently Living in my car in MIAMI. Podcasting my way to a Mansion! I also make HipHop beats, I love working out, going to the Beach, cooking and eating, traveling/exploring the world, and much more!!Find me on YouTube. https://www.youtube.com/@Amosbeiler/videosInstagram. @amosbeiler

El curso está tocando a su fin y Noa sabe que se acerca el momento de dejar Milroe y, aunque ese era su deseo, ahora ya no lo tiene tan claro. Junto a sus amigas, está a punto de descubrir un secreto que puede cambiar sus vidas para siempre. Las Éngoras, las legendarias criaturas de las Islas de Mip, parecen estar en peligro. ¿Podrán salvarlas antes de que sea demasiado tarde? ¿Cuál es el verdadero deseo de Noa, aquel que se refleja en el Espejo de la Verdad?

Have you ever gone MAD over music? Do you briefly escape from reality when a certain beat drops? Well, you’ve found yourself in the right place. Join Mikala, Ama, and Dami every week as they discuss the music that madly moves them, the drama and messiness of the music industry, latest festival/concert announcements, and songs/artists that you may have been sleeping on! They are three bold and beautiful Black women who listen to and love mad music, bringing their own opinions and experiences with music to you in a way that they hope can be a safe place to relax, laugh, and reminisce on all ...

Ya han pasado unos meses desde que Noa y su familia se mudaron a Milroe. En principio, solo será un año, pero ¿quién sabe? Es un lugar tan especial. La unión con sus nuevas amigas, Clara, Irene y Alicia, no deja de crecer, y juntas descubrirán un oscuro secreto que se oculta en el Bosque de los Pinos Susurrantes. Además, continuarán con su investigación sobre las Éngoras, las legendarias criaturas de las Islas de Mip. ¿Existirán de verdad? ¿Podrá ayudarlas Milena? ¿Quién es Thomasius, el misterioso inventor de mapas?

"Descifrando la Guerra", uno de los medios de comunicación digitales más influyentes en materia geopolítica, traza en este audiolibro la transición entre el viejo orden mundial unipolar y el nuevo, en el que múltiples potencias se disputarán el poder internacional en cinco escenarios que podrían ser clave para el futuro del mundo: Europa, el Sahel, el Mediterráneo oriental, Latinoamérica y Estados Unidos-China.

"The Journey We Seek" is a podcast dedicated to exploring the path of personal growth and the search for meaning in our lives. Join Devonte as he shares insights and reflections on a range of topics, including mindfulness, spirituality, creativity, and relationships. Through solo episodes and occasional guest interviews, we'll delve into the challenges and joys of the human experience, and discover how we can all live more fulfilling lives.

Just a deep house fanatic from Azania(RSA) trying to find his way. These Sessions will mostly be focusing on the deep/underground house music that's coming out of Azania.

A comienzos del Siglo XVII Cartagena de Indias es la urbe más fascinante del nuevo mundo. En ella desembocan todas las rutas terrestres y marítimas del imperio español, pues en sus formidables fortificaciones se almacenan las reservas del oro y la plata destinadas a satisfacer las siempre acuciantes necesidades del Rey. Pero bajo ese aparente florecimiento se ocultan la crueldad, la ambición y los vicios que impregnan todos los estamentos sociales de aquella enigmática ciudad. Es en aquel escenario donde desembarca Alonso, un brillante letrado sevillano, huyendo del desamor.

La vida de Noa cambia por completo cuando su familia tiene que mudarse lejos de su ciudad. Empezar el curso en un nuevo centro, adaptarse al pueblo y hacer nuevas amistades marcan su deseo de encontrar su verdadero lugar en el mundo. ¿Lo conseguirá? Junto a Clara, Irene y Alicia descubrirá que el año que tiene por delante va a estar repleto de aventuras, leyendas y amistad.

Carlos Miguel ha disfrutado durante años de una vida acomodada gracias a sus padres, destacados miembros de la sociedad guatemalteca. Sin embargo, el encuentro con un joven profesor le hará replantearse muchas de sus prioridades y dar un giro a su vida. ¿Qué realidades conocerá? Una novela que ahonda en las diferencias de clase y en la necesidad de realización personal.

Mentorance, el podcast de Seguros, de Angel del Amo en el que trae información de valor para distribuidores y usuarios de seguros, pero también las claves de productividad, ventas, organización, y muchas experiencias… para emprender seguro.

There’s something uglier that has been haunting me for years upon years. So ugly that I have never seen its face. I never had to. I’d hear his whispers through my internal screams, feel his shadow brush against my nightmares. He was my monster that tormented me. And maybe lived under your bed.... When I started Midnight Mayhem, his presence faded. His whispers were silenced. His shadow dissolving without a trace. I wondered why that was.

" Laissez-vous emporter par le souffle brûlant du vent des sables, intriguer par d'anciennes légendes, bercer par la poésie des étoiles, charmer par une histoire d'amour hors du temps... ". Etudiant en Égyptologie, Guillaume participe à la plus incroyable fouille archéologique jamais réalisée. Un chantier où chaque strate mise au jour dévoile des vestiges toujours plus anciens. Plus vieux que les premiers hommes. Antérieurs aux tout premiers dinosaures. Remontant jusqu'aux origines de la vie connue.

Two best friends, Adrian Suzuki-Cruz and Jen Amos, share the best ideas on how to sustain healthy relationships. Loving the show? Support us in creating a second season when by buying us a DRANK at https://www.buymeacoffee.com/bfbipodcast Did any of our ideas help you improve your relationships? Leave us a 5-Star Written Review on Apple Podcasts! Contact us at bestfriendsbestideas@gmail.com

Nothing is going to make sense once you listen to this first chapter. You’re going to wonder why the f**k I made the decisions I did...why he did what he did. I’m not going to make this easy for you. I’m going to guide you through loops that you’re going to wish I had just skipped, but I’m not going to do that either. You’re going to feel my pain, my loss, and my heart breaking in my chest. You’re going to watch me trip and fall, and get back up again.

In the last years of his life, the writer Amos Oz talked regularly with Shira Hadad, who worked closely with him as the editor of his final novel, Judas. These candid, uninhibited dialogues show a side of Oz that few ever saw. What Makes an Apple? presents the most revealing of these conversations in English for the first time, painting an illuminating and disarmingly intimate portrait of a towering literary figure.

Eleven-year-old Ellis Johnson has the summertime blues. He dreamed of spending the summer of 1976 hanging out with friends, listening to music, and playing his harmonica. Instead, he'll be sleeping on a lumpy pullout in Dad's sad little post-divorce bungalow and helping bring Dad's latest far-fetched, sure-to-fail idea to life: opening the world's first chocolate chip cookie store. They have six weeks to perfect their recipe, get a ramshackle A-frame on Hollywood's Sunset Boulevard into tip-top shape, and bring in customers.

He was my foster brother. He swore to protect me. He failed. They all failed. I’m an open box of passé photographs, snapped in chaste daylight, but filtered in sepia. I’m the past that he tried to forget, and he was the future I needed. When he left four years ago, I screamed for him every night. But then it all stopped. But he has come back. He’s not the cute big brother I had a furtive crush on, or the bad-boy rich brat that I hated to love. He’s the ruthless vice president of Wolf Pack MC, and he doesn’t answer to Royce Kane anymore. He answers to Sicko.

He held a darkness that could never be touched. She carried a light that could never be seen. Not by anyone. Only by each other. Simply two halves of the same soul, Brantley and Saint were fused together with equal parts wrath and peace. Nothing could break through their bond. Nothing. Until now.