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A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience for Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises.

For years, the ancient alien AI known as Skippy (the Magnificent, don’t forget that part) has been able to do one impossible thing after another. What is his secret? It’s simple: 100 percent Grade-A extreme awesomeness. And also because he had never been faced with an opponent of equal power. Until now. This time, he might need a little help from a band of filthy monkeys.

Having traveled the width of the galaxy to unearth details of its own murderous transgressions, as well as those of the GrayCris Corporation, Murderbot is heading home to help Dr. Mensah - its former owner (protector? friend?) - submit evidence that could prevent GrayCris from destroying more colonists in its never-ending quest for profit. But who's going to believe a SecUnit gone rogue? And what will become of it when it's caught?

At War with Ourselves is the story of helping a disruptive President drive necessary shifts in U.S. foreign policy at a critical moment in history. McMaster entered an administration beset by conflict and the hyper partisanship of American politics. With the candor of a soldier and the perspective of a historian, McMaster rises above the fray to lay bare the good, the bad, and the ugly of Trump’s presidency and give listeners insight into what a second Trump term would look like.

Over his decades of experience as a therapist and mindfulness meditation practitioner, Dr. Christopher Germer has learned a paradoxical lesson: We all want to avoid pain, but letting it in and responding compassionately to our own imperfections are essential steps on the path to healing. This wise and eloquent book illuminates the power of self-compassion and offers creative, scientifically grounded strategies for putting it into action.

What are the habits all successful people share? In this audio presentation, Stephen R. Covey answers that question and teaches you how to make the Seven Habits a part of your life.

In Immunity to Change, authors Robert Kegan and Lisa Laskow Lahey show how our individual beliefs - along with the collective mindsets in our organizations - combine to create a natural but powerful immunity to change. By revealing how this mechanism holds us back, Kegan and Lahey give us the keys to unlock our potential and finally move forward. And by pinpointing and uprooting our own immunities to change, we can bring our organizations forward with us.

Drake, a retired police detective, receives a call in the dead of night from an alien-obsessed podcaster. He hastily departs for Montana the following morning. The phenomenon continues all over the globe. What are they? What do they mean? Britt is on assignment for a digital magazine when she encounters one of the Glass in a tragic boating accident, leaving her no choice but to follow the lead. Panic ensues as mysterious creatures are sighted.

Most of us have heard of gluten - a protein found in wheat that causes widespread inflammation in the body. Americans spend billions of dollars on gluten-free diets in an effort to protect their health. But what if we’ve been missing the root of the problem? In The Plant Paradox, renowned cardiologist Dr. Steven Gundry reveals that gluten is just one variety of a common, and highly toxic, plant-based protein called lectin.

A pioneer in the field of behavioral science delivers a groundbreaking work that shows how finding your purpose in life leads to better health and overall happiness. Your life is a boat. You need a rudder. But it doesn't matter how much wind is in your sails if you're not steering toward a harbor - an ultimate purpose in your life. While the greatest philosophers have pondered purpose for centuries, today it has been shown to have a concrete impact on our health.

Emerging over 20 years ago, Market Profile analysis continues to realize a strong following among active traders. The approach explains the underlying dynamics and structure of markets, identifies value areas, price rejection points, and measures the strength of buyers and sellers. Unlike more conventional forms of technical analysis, Market Profile is an all-encompassing approach, and Mind Over Markets provides traders with a solid understanding of it.

These are just a few of the people who tell their stories in Modern Love, Revised and Updated, featuring dozens of the most memorable essays to run in The New York Times “Modern Love” column since its debut in 2004. Some of the stories are unconventional, while others hit close to home. Some reveal the way technology has changed dating forever; others explore the timeless struggles experienced by anyone who has ever searched for love.

One of the most inspiring and impactful books ever written, The 7 Habits of Highly Effective People has captivated readers for nearly three decades. It has transformed the lives of presidents and CEOs, educators and parents - millions of people of all ages and occupations. Now, this 30th anniversary edition of the timeless classic commemorates the wisdom of the seven habits with modern additions from Sean Covey. The seven habits have become famous and are integrated into everyday thinking by millions and millions of people. Why? Because they work!

When Murderbot discovers a dead body on Preservation Station, it knows it is going to have to assist station security to determine who the body is (was), how they were killed (that should be relatively straightforward, at least), and why (because apparently that matters to a lot of people - who knew?). Yes, the unthinkable is about to happen: Murderbot must voluntarily speak to humans! Again!

Modern knowledge workers communicate constantly. Their days are defined by a relentless barrage of incoming messages and back-and-forth digital conversations - a state of constant, anxious chatter in which nobody can disconnect, and so nobody has the cognitive bandwidth to perform substantive work. There was a time when tools like email felt cutting edge, but a thorough review of current evidence reveals that the "hyperactive hive mind" workflow they helped create has become a productivity disaster, reducing profitability and perhaps even slowing overall economic growth.

Stephen Covey shows you how to apply the acclaimed 7 Habits to the unique circumstances of your family. You'll learn to establish a proven and successful principle-centered framework to build strong family relationships and develop a common language so family members better understand each other.

The Map of Consciousness Explained is a compilation of Dr. David R. Hawkins’ lectures on human consciousness and their associated energy fields. Using muscle testing, Dr. Hawkins conducted over 250,000 calibrations during 20 years of research to define a range of values, attitudes, and emotions that correspond to levels of consciousness. In the lectures on this audio download, Dr. Hawkins explains the classifications and energy fields of the Map of Consciousness, making them comprehensible and useful in daily life.

A spider, blown by the wind to a fence post near a farm yard, begins to build her web and cannot be distracted from the task at hand - not by the horse, cow, sheep, goat, or dog. But when the rooster asks if she wants to catch a pesky fly, the busy spider is able to catch it in her web immediately!

This beautiful audiobook featuring the Very Hungry Caterpillar provides a simple, easy-to-follow journey to relaxation, perfect for children and adults. Just stop and breathe.... How do you feel? Join the Very Hungry Caterpillar for a soothing story. With simple coping mechanisms, this audiobook is an excellent reminder to kids and adults alike to take a moment, breathe deep, and smile!

My name is Kazimir Wolfe. People call me "Kaz", except they don’t. I never use my real name; it’s too dangerous, for me and for anyone I meet. I’m on the run from the law, who think I killed my aunt, and from whoever did kill her, because they want to finish the job. So, I move around a lot, working construction or whatever job I can find. It’s a lonely life. I don’t let anyone get close...people who get close to me end up dead. Why? I’m a wizard. The world’s only wizard, as far as I know.