Unlock the secrets behind maximizing your ServiceNow investments with insights from Jeff Vosburgh, a crucial player in the ServiceNow landscape and leader at Dyna Software. Jeff shares his journey from technology sales at GE Capital to transformative roles at ServiceNow and Deloitte, before joining Dyna Software. Together, we explore the innovative Guardrails application, designed to empower organizations while minimizing operational risks, and discuss the strategic importance of governance in realizing true ROI from platforms like ServiceNow.

We dive into the often-misunderstood concept of governance as a catalyst for innovation, especially within large financial institutions. Jeff explains how tools like Guardrail can streamline IT processes, enabling departments to innovate independently without bottlenecks. Listen as we highlight the significance of selecting the right partners within the ServiceNow ecosystem and the growing technical literacy across businesses. Plus, we touch on the transformative role of AI, encouraging organizations to adopt a mindset of curiosity and optimism to revolutionize business practices.

Finally, we examine the impact of generative AI on ServiceNow's future, offering a glimpse into how it could reshape development roles and business models. The discussion extends to strategic governance in enterprise platform negotiations, providing valuable insights for CIOs looking to navigate substantial investments. We wrap up with a reflection on life advice—how simple virtues like kindness and reliability can profoundly impact our professional and personal lives. Join us for an episode filled with technical insights and heartwarming life lessons.

Sell Me This Podcast is brought to you by the team at Deliver Digital, a Calgary-based consulting organization that guides progressive companies through the selection, implementation, and governance of key technology partnerships. Their work is transforming the technology solution and software provider landscape by helping organizations reduce costs and duplication, enhance vendor alignment, and establish sustainable operating models that empower digital progress.

If you believe you deserve more from your technology partnerships – connect with the team at:
www.deliverdigital.ca

This episode of Sell Me This Podcast was expertly edited, filmed, and produced by Laila Hobbs and Bretten Roissl of Social Launch Labs, who deliver top-tier storytelling and technical excellence. A special thanks to the entire team for their dedication to crafting compelling content that engages, connects, and inspires.

Find the team at Social Launch Labs at:
www.sociallaunchlabs.com