In this episode of Building Loved Businesses, host Nathan Schock interviews Spencer Sierra, the owner of Mainstream Home Improvement. Spencer shares his journey from working in the restaurant industry to becoming a successful entrepreneur in home improvement. He discusses the challenges of partnerships, the importance of understanding numbers and systems, and how to create a customer-centric culture. Spencer emphasizes the significance of customer experience, the power of reviews, and the need for continuous improvement in business operations. He also shares his vision for the future of his company and the importance of self-leadership in entrepreneurship.

In this conversation, Shawn Ericsson, founder of The Man Salon, shares his journey from a mechanical engineer to an entrepreneur in the men's grooming industry. He discusses the challenges he faced in starting his business, the importance of creating a unique customer experience, and the role of leadership and culture in building a successful company. Sean also reflects on his personal battle with COVID-19 and how it reshaped his perspective on business and life. Looking ahead, he shares his plans for franchising and expanding The Man Salon brand.

In this episode, Nathan Schock interviews Ian Frank, co-owner of Crawford Company, discussing the company's evolution from an HVAC business to a diversified operation. Ian shares insights on growth strategies, the importance of company culture, and the challenges of maintaining a healthy work environment amidst rapid expansion. He emphasizes the need for effective communication, strategic planning, and the value of good leadership in navigating the complexities of business growth.