Is your church accidentally turning people away?

Before anyone hears your sermon or joins a group, they’re watching for signals:

👉 Am I welcome here?

👉 Do I belong?

👉 Is this place safe?

In this episode of Church Made Simple, we expose the hidden system that shapes those answers—your Guest Experience System. You’ll learn how to stop losing guests by accident and start building a simple, intentional, and Spirit-led system that actually helps people stay.

We walk through the G.E.S.T. Framework:

✔ Greet with Intentional Warmth

✔ Escort with Clarity

✔ Serve with No Strings Attached

✔ Track and Follow Up with Purpose

This episode gives pastors, staff, and volunteers the tools to:

• Eliminate confusion in your Sunday flow

• Equip your greeters and hosts to lead with purpose

• Build a culture that values people more than processes

• Create a guest experience that earns trust and invites people into deeper connection

🎁 Download the FREE Guest Experience Starter Kit

Includes: G.E.S.T. walkthrough PDF, volunteer training checklist, guest follow-up templates, and Sunday service flow examples

👉 https://tinyurl.com/Church-Made-Simple-Resources

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https://www.churchmadesimple.net

❤️ Support the ministry:

https://stephankilgoreministries.churchcenter.com/giving/to/support-the-ministry

Next week in Episode 12: How to Build Systems That Scale—Not Strangle.

Because what works at 100 people won’t work at 500. And what works at 500 might break you before you reach 1,000.

Until then—keep leading with clarity.

And keep making church simple.

Most churches are discipling people by accident—not through sermons or small groups, but through invisible systems that shape behavior every single week.

In this episode, we expose the unseen structures that form your church culture: how you celebrate, correct, communicate, and use time. These are the true systems of discipleship, and if you don’t name them, they’ll keep undermining your mission silently.

You’ll learn:

• How to uncover unspoken rules and default behaviors

• The 4 invisible systems shaping your team and your church culture

• Practical questions to assess and align your systems with your values

• Why what you celebrate and how you correct matters more than you think

Whether you’re a pastor, church leader, or volunteer, this conversation will help you stop leading on accident and start shaping your church on purpose.

🎁 Get your FREE Culture Audit Toolkit:

https://tinyurl.com/Church-Made-Simple-Resources

Includes 4 worksheets, a team discussion guide, and a culture health checklist.

📩 Join the weekly email list:

https://www.churchmadesimple.net

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❤️ Support the podcast here:

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If your systems are solid but your team still needs you to run them, you’re not leading a church—you’re running a spiritual startup. In Episode 009 of Church Made Simple, we show you how to empower others without losing control. Because building great systems isn’t enough. You need to become the scaffolding your team can build on—even when you’re not in the room.

In this episode, you’ll learn how to spot the 3 signs of bottleneck leadership, how to use the “3 Buckets of Authority,” and how to coach people to think for themselves instead of just waiting for approval. We’re giving you a 5-part Empowerment Framework to help you define decision zones, build repeatable tools, train for judgment (not just tasks), and grow leaders who can carry the mission and the culture.

🔎 Topics Covered:

• Why every approval still goes through you

• How to stop being the center of every system

• What to give away first—and what to hold onto

• Why your absence causes confusion (and how to fix it)

• How to coach leaders instead of clone yourself

• Why empowering mistakes builds trust

🎁 Free Download: Get your Empowerment Map with the 3 Buckets of Authority, a delegation worksheet, and coaching prompts.

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If this podcast is helping you lead with clarity and build healthier systems, would you consider giving? Your donation helps us equip more leaders and create free resources that strengthen churches everywhere.

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