Most real estate agents don’t make it past their first five years, and Chris Giannos is on a mission to change that. In this episode, he reveals how his new platform is helping brokerages rethink recruiting, onboarding, and training to keep agents in the game. Plus, stay tuned for the wild story of how one careless comment during a showing torpedoed a $2 million deal. If you're tired of the old-school grind or looking to build a stronger team, this conversation is for you.

Key takeaways to listen for

• What happens when one broker tries to manage 250 agents?
• The rookie mistake that cost an agent a $2M deal
• Why most new agents fail and ways to avoid it
• How brokers are quietly losing top talent and don’t even know it
• The surprising reason Zillow's strategy might help small brokerages

Resources mentioned in this episode

• What is Flex? - Zillow Premier Agent
• Greenhouse Support
• ADP Marketplace

About Chris Giannos
Chris is the co-founder and CEO of Humaniz, a platform designed to streamline agent recruiting and onboarding in real estate. With a background that includes building and managing a 250-agent brokerage in Southern California and early experience in sales at Zillow, Chris brings deep industry insight into team growth, agent training, and real estate operations. Now based in Dallas, he’s focused on raising the bar in the industry by helping brokerages scale smarter and improve agent performance through better systems.

Connect with Chris

• Website: Humaniz
• LinkedIn: Chris Giannos
• Instagram: @chris.giannos | @humaniz.io
• Email: chris@humaniz.io

Connect with Leigh
Please subscribe to this podcast on your favorite podcast app at https://pod.link/1153262163, and never miss a beat from Leigh by visiting https://leighbrown.com. DM Leigh Brown on Instagram @ LeighThomasBrown.

Sponsors

"You Ask. Leigh Answers." Your Affordable Coaching Program
Hey there, real estate pros! Are you ready for some more Leigh Brown wisdom in your life? Then don't miss out on my brand-new program, "You Ask. Leigh Answers." It's your exclusive gateway to the insights and advice you need to supercharge your real estate business. With "You Ask. Leigh Answers." you get Direct Access to Leigh Brown, directly! Expert Coaching, Community Connection, and Extensive Resources. Whether listening to this on the go or watching at home, sign up today at Answers.RealEstate and take your business to the next level. Trust me, you'll be glad you did!

🔗 https://answers.realestate/

Buckle up for a wild ride through real estate innovation! Join Brad Lewis, a tech-savvy REALTOR® who traded Lake Tahoe's peaks for Tennessee's farmland, as he reveals how a single frustrating property tour sparked the creation of LivePad - a game-changing technology that's about to revolutionize how real estate agents and clients navigate home searches. Get ready for a conversation that's part technology breakthrough, part lifestyle revolution, and 100% pure real estate excitement!

Key takeaways to listen for

• How a frustrating property tour inspired a tech revolution in real estate
• Why LivePad might be the digital solution real estate agents need
• The surprising way technology can enhance real estate transactions
• Inside LivePad: Features you need to know
• Why tracking every detail of a home tour could save you thousands

Resources mentioned in this episode

• REALTORS® Land Institute
• Tahoe 2 Tennessee
• Yelp
• Maps - Apple
• Google Maps
• National Association of REALTORS®
• Stocking Mill Coffee

About Brad Lewis
Brad is a proven innovator and thought leader who has founded and led multiple technology-focused companies, driving advancements that redefine industries. With a career rooted in entrepreneurial vision, he has consistently built organizations from the ground up, steering them to success through cutting-edge solutions and a relentless pursuit of excellence. His expertise spans real estate technology, digital marketing, and operational strategy, where he has empowered businesses and individuals alike to rise above the competition by elevating the level at which they operate.

Connect with Brad

• Website: LivePad
• LinkedIn: Brad Lewis
• Facebook: LivePad
• Email: brad@livesolutionsllc.com

Connect with Leigh
Please subscribe to this podcast on your favorite podcast app at https://pod.link/1153262163, and never miss a beat from Leigh by visiting https://leighbrown.com. DM Leigh Brown on Instagram @ LeighThomasBrown.

Sponsors
"You Ask. Leigh Answers." Your Affordable Coaching Program
Hey there, real estate pros! Are you ready for some more Leigh Brown wisdom in your life? Then don't miss out on my brand-new program, "You Ask. Leigh Answers." It's your exclusive gateway to the insights and advice you need to supercharge your real estate business. With "You Ask. Leigh Answers." you get Direct Access to Leigh Brown, directly! Expert Coaching, Community Connection, and Extensive Resources. Whether listening to this on the go or watching at home, sign up today at Answers.RealEstate and take your business to the next level. Trust me, you'll be glad you did!

🔗 https://answers.realestate/

What happens when a former NHL hockey player trades his skates for real estate deals? Meet Bob Lachance, a pro-athlete turned real estate investor and entrepreneur. Hear his secrets on thriving in any market, plus the story of Bob's first-ever flip that kicked off his real estate career, complete with lessons learned the hard (and hilarious) way. Tune in for insights you won’t want to miss!

Key takeaways to listen for

• How a former pro hockey player’s discipline turned into real estate success
• A forgotten strategy that might become your competitive advantage
• Can artificial intelligence really spot property issues from Google Earth?
• Why hiding this metric might damage trust with clients and investors
• The secret to staying focused when real estate gets distracting

Resources mentioned in this episode

• Outliers by Malcolm Gladwell - https://amzn.to/3HNO2rR

Comment “PROGRAM” to learn more about the AI tool that analyzes property conditions using Google Earth images.

About Bob Lachance
Bob is a real estate entrepreneur and founder of REVA Global, specializing in virtual assistant staffing solutions. With over 20 years in the industry, Bob transitioned from professional hockey—playing in the St. Louis Blues organization—to becoming an expert in real estate investing, short sales, and coaching. He has successfully navigated multiple market shifts, leveraging his experience to help agents and investors build efficient, profitable businesses.

Connect with Bob

• Website: REVA Global
• Instagram: @revaglobalva
• LinkedIn: REVA Global
• Facebook: REVA Global Virtual Assistants
• TikTok: @revaglobal
• YouTube: REVA Global Virtual Assistants
• Email: bob@revaglobal.com

Connect with Leigh
Please subscribe to this podcast on your favorite podcast app at https://pod.link/1153262163, and never miss a beat from Leigh by visiting https://leighbrown.com. DM Leigh Brown on Instagram @ LeighThomasBrown.

Sponsors

"You Ask. Leigh Answers." Your Affordable Coaching Program
Hey there, real estate pros! Are you ready for some more Leigh Brown wisdom in your life? Then don't miss out on my brand-new program, "You Ask. Leigh Answers." It's your exclusive gateway to the insights and advice you need to supercharge your real estate business. With "You Ask. Leigh Answers." you get Direct Access to Leigh Brown, directly! Expert Coaching, Community Connection, and Extensive Resources. Whether listening to this on the go or watching at home, sign up today at Answers.RealEstate and take your business to the next level. Trust me, you'll be glad you did!

🔗 https://answers.realestate/

Get ready to unpack some wild real estate stories and political showdowns with former McDowell County Commissioner and longtime real estate professional Andy Webb. From dealing with aggressive Treasury agents to local water wars and property tax debates, this conversation dives deep into the gritty realities faced by property owners in Western North Carolina. Tune in for an eye-opening discussion about community trust, government overreach, and why local knowledge trumps federal oversight every time.

Key takeaways to listen for

• What happens when a Treasury agent demands local property?
• Why FEMA's disaster response sparked local outrage
• The big questions after a natural disaster changes property lines forever
• A dramatic battle between counties for the lifeblood of community growth
• How skyrocketing property values impact local families and community futures

Resources mentioned in this episode

• FEMA
• Patriot Relief

About Andrew Webb
Andrew is a former McDowell County Commissioner and a seasoned real estate professional who began his journey in banking with Northwestern Bank. Having earned his broker's license in 1976, he has deep roots in Western North Carolina and a clear-eyed perspective shaped by decades in both private entrepreneurship and public service. Known for his independent spirit and candid approach, Andrew’s experiences shed light on the complicated intersection of real estate, politics, and community.

Connect with Andrew

• Email: andrewkwebb56@gmail.com

Connect with Leigh

Please subscribe to this podcast on your favorite podcast app at https://pod.link/1153262163, and never miss a beat from Leigh by visiting https://leighbrown.com. DM Leigh Brown on Instagram @ LeighThomasBrown.

Sponsors

"You Ask. Leigh Answers." Your Affordable Coaching Program

Hey there, real estate pros! Are you ready for some more Leigh Brown wisdom in your life? Then don't miss out on my brand-new program, "You Ask. Leigh Answers." It's your exclusive gateway to the insights and advice you need to supercharge your real estate business. With "You Ask. Leigh Answers." you get Direct Access to Leigh Brown, directly! Expert Coaching, Community Connection, and Extensive Resources. Whether listening to this on the go or watching at home, sign up today at Answers.RealEstate and take your business to the next level. Trust me, you'll be glad you did!

🔗 https://answers.realestate/

Tina Jan didn’t just survive 20 years in California real estate, she built a business around solving the problems most agents ignore. From schlepping signs in heels to launching a company that handles open house logistics for you, she shares what it’s like to break into a tight-knit market as a total outsider and how she turns community knowledge into profit. Plus, stick around for the wild tale of squatters, no toilets, and one very gutsy house sitter!

Key takeaways to listen for

• How Tina turned a common real estate hassle into a thriving business
• What it really takes to succeed when you don’t know a single soul in your market
• Confidence vs. Authority: Why age and experience aren’t the same
• Tina’s take on adapting to the new era of real estate post-lawsuits and regulation changes
• Why showing up to local meetings might be your best business move yet

About Tina Jan
Tina is the Broker of Stellabode Realty and 888 Property Management, with 20 years of experience in residential home sales, property management, and helping first-time buyers across Southern California’s Inland Empire. She also specializes in short sales and brings a creative edge to her work as a licensed real estate photographer and FAA Part 107 drone pilot.

In addition, Tina is the owner of Inland Tutoring, a one-on-one academic support service with in-home, virtual, and office-based sessions. Her deep local knowledge, entrepreneurial drive, and dedication to community make her a standout in every space she enters.

Connect with Tina

• Instagram: @tinajan
• LinkedIn: Tina Jan
• Facebook: Tina Jan
• YouTube: Tina Jan
• Email: tinajan@gmail.com
• Phone Number: (909) 446-2666
  
  

Connect with Leigh
Please subscribe to this podcast on your favorite podcast app at https://pod.link/1153262163, and never miss a beat from Leigh by visiting https://leighbrown.com. DM Leigh Brown on Instagram @ LeighThomasBrown.

Sponsors
"You Ask. Leigh Answers." Your Affordable Coaching Program

Hey there, real estate pros! Are you ready for some more Leigh Brown wisdom in your life? Then don't miss out on my brand-new program, "You Ask. Leigh Answers." It's your exclusive gateway to the insights and advice you need to supercharge your real estate business. With "You Ask. Leigh Answers." you get Direct Access to Leigh Brown, directly! Expert Coaching, Community Connection, and Extensive Resources. Whether listening to this on the go or watching at home, sign up today at Answers.RealEstate and take your business to the next level. Trust me, you'll be glad you did!

🔗 https://answers.realestate/

Lisa Scott ditched evictions for open houses, and she’s never looked back. In this episode, she dishes on her bold leap from property management to real estate sales, building a business in a brand-new state with nothing but church ties and Facebook wit. But just when you think it’s all contracts and confidence, buckle up for the $2M lead that turned into a surprise road trip, a wire transfer meltdown, and one accidental hostage situation. Hit play for laughs, lessons, and the kind of crazy story only real estate can deliver.

Key takeaways to listen for

• Why Lisa ditched property management for real estate
• How moving to a new town with zero contacts didn’t stop Lisa from building a thriving business
• The confidence-building move that helped Lisa go from rookie to recognized in her first year
• How Facebook groups can become an unexpected lead source
• What Lisa learned about client trust from navigating multiple markets

About Lisa Scott
Lisa is a Tennessee- and Virginia-licensed REALTOR® with Century 21 Legacy. A veteran’s spouse who has moved frequently herself, she understands how to make real estate transitions smooth and stress-free. With millions in closed residential and commercial sales, Lisa combines expert market knowledge with personalized client care. She lives in Kingsport, where she and her family stay active in their church and local community.

Connect with Lisa

• Instagram: @realtor.lisascott
• Facebook: Lisa Scott - Realtor
• Email: lisascott.tnrealtor@gmail.com
• Phone Number: (603) 369-8160

Connect with Leigh
Please subscribe to this podcast on your favorite podcast app at https://pod.link/1153262163, and never miss a beat from Leigh by visiting https://leighbrown.com. DM Leigh Brown on Instagram @ LeighThomasBrown.

Sponsors
"You Ask. Leigh Answers." Your Affordable Coaching Program

Hey there, real estate pros! Are you ready for some more Leigh Brown wisdom in your life? Then don't miss out on my brand-new program, "You Ask. Leigh Answers." It's your exclusive gateway to the insights and advice you need to supercharge your real estate business. With "You Ask. Leigh Answers." you get Direct Access to Leigh Brown, directly! Expert Coaching, Community Connection, and Extensive Resources. Whether listening to this on the go or watching at home, sign up today at Answers.RealEstate and take your business to the next level. Trust me, you'll be glad you did!

🔗 https://answers.realestate/

When Bill Whitaker moved from Charlotte to coastal South Carolina, he brought decades of experience and a blunt message for agents who cut corners. In this episode, he highlights the dangers of skipping professional measurements, neglecting photo quality, and disregarding disclosure rules. And yes, the crazy story involves a neighbor, a flooded yard, and one very upset buyer. So tune in!

Key takeaways to listen for

• What Bill learned after pivoting markets and rebooting his real estate career
• The costly risks of relying on tax records and skipping professional measurements
• Why bad listing photos and cheap shortcuts are costing agents more than they think
• Why starting fresh doesn’t mean starting from scratch
• How one flood, one agent, and one bad decision led to legal chaos

Resources mentioned in this episode

• CubiCasa
• National Association of REALTORS®

About Bill Whitaker
Bill is a veteran real estate professional and former brokerage owner, now based in Little River, South Carolina. With a strong background in home measurement, photography, and marketing, Bill has trained agents across multiple markets to elevate their professional standards. He is known for his commitment to accuracy, education, and ethical service in both real estate sales and vendor work.

Connect with Bill

• Website: RAWtape Real Estate Measuring and Photography LLC
• LinkedIn: Bill Whitaker
• Instagram: @MBbumBill | @RAWtapeRPM
• YouTube: RAWtapeRPM
• Email: rawtaperpm@gmail.com
• Phone Number: 803-412-8209

Connect with Leigh
Please subscribe to this podcast on your favorite podcast app at https://pod.link/1153262163, and never miss a beat from Leigh by visiting https://leighbrown.com. DM Leigh Brown on Instagram @ LeighThomasBrown.

Sponsors
"You Ask. Leigh Answers." Your Affordable Coaching Program

Hey there, real estate pros! Are you ready for some more Leigh Brown wisdom in your life? Then don't miss out on my brand-new program, "You Ask. Leigh Answers." It's your exclusive gateway to the insights and advice you need to supercharge your real estate business. With "You Ask. Leigh Answers." you get Direct Access to Leigh Brown, directly! Expert Coaching, Community Connection, and Extensive Resources. Whether listening to this on the go or watching at home, sign up today at Answers.RealEstate and take your business to the next level. Trust me, you'll be glad you did!

🔗 https://answers.realestate/

Shannon Watkins doesn’t just run a brokerage, with 23 years in the game, she runs an empire. James Clark joined her team after a full career in insurance, and together, they dish on time management, real trust, and why real estate is definitely not part-time work. And if you think your last project was a mess, wait until you hear about the lake house with a hex, a missing contractor, and a seller whose legal spouse was “out of state” for very suspicious reasons. This is an episode you won’t want to miss!

Key takeaways to listen for

• How Shannon’s team gives agents the chance to invest instead of just transact
• The one color on Shannon’s calendar that keeps her from burning out
• What drew James from corporate insurance into a thriving second career
• Why trust is the currency behind Shannon’s team dynamic
• Brutally honest advice Shannon gives new agents

Resources mentioned in this episode

• Opus.ai
• Zillow

About James Clark and Shannon Watkins
Shannon is a 23-year real estate veteran based in Georgia. After surviving the 2008 crash and pivoting into landlording, she went on to build a powerhouse brokerage with in-house property management, an investment fund, a staging company, and a team-first culture. Shannon’s passion is growing business owners, not just agents, and she’s committed to helping every team member become an investor.

James is a Georgia-based agent and former insurance professional who transitioned into real estate after semi-retirement. Since joining Shannon’s team, James has closed over $12 million in volume in just three years and now serves as both a trusted agent and project manager for team flip properties. Known for his relationship-first approach and calm under pressure, James thrives on trust, teamwork, and client care.

Connect with James and Shannon

• Instagram: @debaldguy
• Facebook: James Clark
• Email: james@shannonsellsteam.com
• Phone Number: (678) 435-6285

Connect with Leigh
Please subscribe to this podcast on your favorite podcast app at https://pod.link/1153262163, and never miss a beat from Leigh by visiting https://leighbrown.com. DM Leigh Brown on Instagram @ LeighThomasBrown.

Sponsors
"You Ask. Leigh Answers." Your Affordable Coaching Program
Hey there, real estate pros! Are you ready for some more Leigh Brown wisdom in your life? Then don't miss out on my brand-new program, "You Ask. Leigh Answers." It's your exclusive gateway to the insights and advice you need to supercharge your real estate business. With "You Ask. Leigh Answers." you get Direct Access to Leigh Brown, directly! Expert Coaching, Community Connection, and Extensive Resources. Whether listening to this on the go or watching at home, sign up today at Answers.RealEstate and take your business to the next level. Trust me, you'll be glad you did!

🔗 https://answers.realestate/