エピソード

  • 109: The 70% Solution for Your Designer Perfectionism
    2024/10/21

    Is perfectionism holding you back in your design business? Many designers struggle with getting things just right, but the truth is, perfectionism can lead to procrastination, missed opportunities, and increased stress. The pursuit of perfection often becomes the enemy of progress. What if you could get more done and experience more success by aiming for 70% instead of 100% or 110%?

    In this episode, I introduce the 70% solution, a mindset shift that helps you let go of perfectionism and start making progress. You'll learn how to balance striving for excellence with getting things done, why perfectionism leads to mental chaos and overwhelm, and how applying the 70% rule can help you deliver exceptional work without the constant need for perfection. Plus, I share how iconic business leaders like Jeff Bezos use this strategy to make better decisions faster.

    IN THIS EPISODE, YOU WILL HEAR:

    - (03:18) The high cost of perfectionism in your design business
    - (08:48) The power of getting things done instead of seeking perfection
    - (13:49) Using deadlines and the "pause clause" to manage indecisive clients
    - (21:21) Why aiming for completion is more effective than perfection
    - (28:25) How practice and producing more work leads to better results
    - (30:06) The application of the 70% rule
    - (41:03) Five key benefits of applying the 70% rule in your business

    MENTIONED IN THIS EPISODE:

    The Artist’s Way by Julia Cameron

    The Gifts of Imperfection by Brené Brown

    When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

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    56 分
  • 108: 10 Big Little Things Killing Your Design Business
    2024/10/14

    Is your design business struggling to attract clients or losing potential leads, and you can’t figure out why? It might be the small details you’ve overlooked that are making a big impact. From missing contact information to no portfolio, these seemingly minor issues could be turning away ideal clients and holding back your success. The good news is, these are simple fixes that can make a world of difference.

    In this episode, I uncover 10 "big little things" that are killing your design business and share actionable steps you can take to fix them. You’ll learn about everything from the importance of having your phone number and email on your website to why you need a Google listing and social media presence. Whether you're missing a portfolio or not using your face as a personal brand, each of these small tweaks can have a significant impact on your business's success. By addressing these issues, you can create a more professional online presence and make it easier for clients to find and hire you.

    IN THIS EPISODE, YOU WILL HEAR:

    - (01:48) Missing phone number costs you clients
    - (04:59) Location info is essential for your site and social media
    - (06:53) Not listing an email address is a big mistake
    - (10:50) Lacking your name or identity hurts your brand
    - (13:52) Claiming your Google My Business listing is crucial
    - (16:06) Social media is a valuable search engine for designers
    - (19:28) Inactive social media and blog content damages your credibility
    - (23:45) Using your face over a logo strengthens your brand
    - (28:13) A missing footer on your site is a critical error
    - (29:33) No portfolio on your website is a deal-breaker

    MENTIONED:

    Learn more about Google My Business (GMB)

    When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

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    41 分
  • 107: What Are You Tolerating?
    2024/10/07

    Are you holding yourself back by tolerating poor performance, operational inefficiencies, or unfit clients? The reality is, what you tolerate in your life and business impacts your success and peace of mind. Tolerations not only drain your energy but also cost you in time, money, and health. If you've been putting up with less-than-ideal situations, this episode is your wake-up call to take action.

    In this episode, I explore the ways tolerations are showing up in your design business and personal life. From underperforming team members to inefficient systems, I guide you in identifying the areas where you're settling for less than you deserve. You’ll learn how to create awareness around these tolerations, whether they’re costing you time, money, or your sanity, and how to either reframe them, release them, or replace them. It’s time to stop tolerating and start thriving.

    IN THIS EPISODE, YOU WILL HEAR:

    - (03:10) Identifying poor performance from team members and contractors
    - (04:57) The cost of tolerating operational inefficiencies
    - (07:02) Why long hours and lack of work-life balance are choices
    - (09:27) The impact of tolerating unfit clients
    - (10:56) Are you tolerating weak marketing and inconsistent cash flow?
    - (17:24) How tolerating poor health habits can affect your business
    - (25:44) Why you don’t have to tolerate poor performance from suppliers
    - (40:44) Steps to release, replace, or reframe what you’re tolerating

    When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

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    42 分
  • 106: Your Perfect Design Agreement
    2024/09/30

    Have you ever experienced a client misunderstanding, scope creep, or project delays that left you frustrated and underpaid? What if you had an ironclad design agreement that safeguarded your business and profits, while giving your clients clarity and confidence? Many designers are operating with incomplete contracts, and it’s costing them time, money, and peace of mind. A comprehensive design agreement can protect you from these common pitfalls and set the stage for a smooth, successful project.

    In this episode, I walk you through creating the perfect design agreement, clause by clause. You’ll learn which clauses are essential for protecting your practice, your profits, and your peace of mind. I’ll explain how to include clauses that set clear expectations around project timelines, scope of work, and fees. I also share why every agreement needs an expiration date, how to avoid scope creep, and the importance of a cancellation policy. This episode is packed with insights to help you confidently manage your design projects with professionalism and ease.

    IN THIS EPISODE, YOU WILL HEAR:

    - (02:15) How your agreement protects your profits and peace of mind
    - (06:49) The need for an expiration date in your agreement
    - (07:51) Avoiding “chase mode” with follow-up and expiration clauses
    - (08:30) Clause-by-clause breakdown of the perfect design agreement
    - (11:17) Setting timelines and managing project delays
    - (12:47) The importance of milestones
    - (15:00) How to outline service fees and avoid surprises
    - (19:58) Detailing the late payment penalties
    - (22:31) What is procurement management
    - (38:56) Protecting your design intellectual property

    MENTIONED:

    The Right Design Agreement

    When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

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    1 時間 2 分
  • 105: Your Perfect Design Agreement
    2024/09/23

    Are you dealing with client misunderstandings, scope creep, or unpaid work? What if a simple design agreement could protect your profits while setting clear client expectations? Many designers are working with incomplete agreements, leaving them vulnerable to disputes and unpaid fees. The right agreement can transform your business, ensuring you get paid for your time, avoid confusion, and build client trust.

    In this episode, I explain why every designer needs a strong design agreement and how it can safeguard your profits, streamline communication, and prevent scope creep. I share real-world examples of how my clients have used these agreements to protect their bottom line and improve client relationships. This is Part 1 of a two-part series. In Part 2, I’ll walk you through each clause your agreement needs, highlighting which ones are essential and which are optional.

    IN THIS EPISODE, YOU WILL HEAR:

    - (01:49) Why every designer needs a strong design agreement
    - (04:36) Making your agreement more inviting with tools
    - (07:05) How a flexible, customizable agreement speeds up client acceptance
    - (09:52) Being protected is everything
    - (13:34) Your agreement gets you paid for the work you do
    - (16:51) Setting communication boundaries in your agreement
    - (20:43) How your agreement preserves your peace of mind
    - (27:06) Safeguard your practice
    - (34:43) The importance of walking the clients through the agreement
    - (36:40) Make your agreement a marketing tool

    MENTIONED:

    The Right Design Agreement

    Canva

    Proposify

    Dubsado

    When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

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    50 分
  • 104: Your Interior Design Feasibility Package
    2024/09/16

    Are you tired of doing unpaid work for clients? Do you create preliminary plans, gather estimates, and offer advice, all without compensation? What if you could get paid for that upfront work? Most designers don’t realize they can (and should) charge for the early stages of a project. A Feasibility Package ensures you’re paid while helping clients understand their project’s scope and costs. Imagine no longer giving away your expertise for free and instead getting paid for the valuable work you're already doing.

    In this episode, I explain how you can implement a Feasibility Package in your design business to get paid for your time and expertise. I dive into the structure of the package, what it should include, and how to price it effectively. You’ll also learn how this package can help you manage client expectations, build trust, and give you an early opportunity to assess whether a client is the right fit for you.

    IN THIS EPISODE, YOU WILL HEAR:

    - (02:00) – What is a feasibility package and when to use it?

    - (03:17) – Pricing guidelines for feasibility packages

    - (04:14) – What’s included in the package

    - (06:06) – Importance of trades days and package fees

    - (08:39) – Repurposing past work for efficiency

    - (10:07) – Advising clients on contingency costs

    - (15:27) – How to introduce the feasibility package to clients

    - (19:38) – Using the feasibility package to qualify clients

    When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

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    24 分
  • 103: Profitable Interior Design Discovery
    2024/09/09

    Your website inquiry form is your first opportunity to learn about potential clients and set the tone for your relationship. Asking the right questions is essential to ensure a successful project. From project details to budget expectations, your questions can make or break the start of a collaboration. It's also important to be selective with clients, as your time and expertise are valuable.

    In this episode, I explain how to improve your inquiry form to gather key information, conduct structured Zoom consultations to build trust and qualify leads, and charge for home reviews or assessments to demonstrate your expertise. I also discuss how to recognize red flags early and choose clients who align with your values and goals. Each step in the discovery process, from initial contact to assessments, helps you secure clients who are a good fit, ensuring your business is both profitable and enjoyable to manage.

    IN THIS EPISODE, YOU WILL HEAR:

    - (01:32) The proper way to do design discovery

    - (02:08) Optimizing your website inquiry form

    - (03:43) Building trust with a structured Zoom consultation

    - (04:45) How to price your home reviews and assessments

    - (07:01) How to handle pushback from your prospects

    - (08:57) How to approach offering the letter of agreement

    - (10:13) The importance of having money conversations

    - (12:10) A walkthrough of all the questions in your website inquiry

    When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

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    35 分
  • 102: 7 Myths of Client Money Talks
    2024/09/02
    Talking about money with clients can be one of the most uncomfortable parts of running a design business. A lot of designers shy away from these conversations or avoid them altogether, but here’s the thing…most of the fear is based on common myths. What if, instead of fearing the “money talk,” you embraced it as an opportunity to build trust and value with your clients? Shifting your perspective could be the game-changer your business needs. In this episode, I break down seven myths about client money talks that hold designers back and show you how to turn them into strengths. We’re covering everything from value-based pricing versus hourly fees to setting clear expectations. We’ll also cover why selling your services is actually a form of education and service. Plus, we will dive into how to tap into clients’ emotions and create a design process that feels like a memorable, meaningful journey. VALUE-BASED PRICING OVER HOURLY FEES Hourly fees are not the best way to run a design business. You might think charging for your time makes sense, but here’s the reality - if you’re a fast designer (and many are), you’re actually getting paid less for being efficient. That doesn’t seem fair, right? Here comes value-based pricing to save the day! Instead of billing for hours worked, you’re charging based on end result. Clients pay for the outcome, not the time it took to get there. It’s a win-win because they understand the value of your expertise, and you get paid for the result you deliver, not how long it took. The bottom line? You get paid what you’re worth. SETTING CLEAR CLIENT EXPECTATIONS Setting expectations with clients is a make-or-break move. Miscommunication is one of the biggest reasons clients feel unhappy or confused. So, it’s up to you to set things straight from the start. Talk about money early - before the contract is signed. Share your design process, walk them through potential challenges, and most importantly, be upfront about what they’re investing in. This way, your clients won’t be blindsided by costs or project timelines. Trust me, clients will appreciate your honesty, and you will save yourself a lot of headaches down the road. SELLING AS EDUCATION AND SERVICE Selling doesn’t have to feel slimy or uncomfortable. It’s not about pushing services or trying to make a quick buck. Instead, think of it as an opportunity to educate your clients on the value you bring to the table. When you’re selling your services, you’re actually helping clients get what they truly want…a beautifully designed space that improves their life. It’s about guiding them toward the best solutions for their needs. So, don’t be afraid of the word “sell.” You’re offering them something they need, and that’s service in itself. TAPPING INTO CLEINT’S EMOTIONS Clients will tell you what they need from a practical, logical frame of mind. It’s your job to listen to what they’re saying as well as what they’re not saying. When you can deliver on that emotional level, clients will not only love the design, but they’ll also be willing to invest more because you’ve given them something they didn’t even know they needed. DESIGN AS A MEMORABLE JOURNEY Design isn’t just about the finished product. It’s also about the journey to getting there! From the moment a client hires you to the big reveal, it’s all about creating a memorable experience. Sure, there will be bumps along the way, but how you navigate these with your client is key. By making the design process feel exciting and special, you’re giving your clients memories they will cherish long after the project is done. When you focus on the experience, clients will be thrilled with not just the outcome, but the entire ride. Remember, that the myths you have bought into are not facts. They are merely beliefs. It’s time to release these beliefs and replace them with the truth! IN THIS EPISODE, YOU WILL HEAR: (3:16) What it looks like to be the expert/voice of reason (6:12) Why you need to release your own limited beliefs about money (13:26) The cost of the project isn’t the only thing your client cares about (24:00) Changing the narrative and speaking to yourself with confidence (29:07) Why you deserve to be paid in advance (38:09) Selling can be easy, fun, and empowering (41:44) The power of emotions when making purchases Links: VIP DESIGNER TOUR at High Point When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.
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    47 分