In this episode of the podcast, Jana welcomes her longtime marketing partner and friend, Emily Grey from Client Obsession. Emily has been instrumental in the growth of both Mind by Design and Empower LEP, helping Jana navigate marketing strategies that actually work. Together, they break down the importance of marketing for LEPs and private practice owners, common mistakes to avoid, and the key strategies that drive consistent results. If you’ve ever felt overwhelmed by marketing, this episode is for you!

Special Announcement: Join us for a FREE 90-minute marketing workshop on Tuesday, February 27th from 4:30-6 PM PST! Emily and her team will break down the five pillars of marketing for psychologists, giving you clear and actionable steps to grow your practice. Plus, get details on an upcoming 12-week marketing coaching program designed specifically for LEPs!

Register Now: empowerlep.com/marketing

Connect with Emily:

• Emily Grey: Client Obsession Website

Subscribe & Review: If you enjoyed this episode, please subscribe and leave a review! Your feedback helps us continue bringing valuable content to LEPs and private practice owners.

Connect with Empower LEP:
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The website for this show is https://empowerleppodcast.com/

If you enjoyed this episode, please leave a five-star rating and review on your favorite podcast platform. Your support helps us continue to bring you more inspiring stories for LEPs and supporting professionals.

In this week's episode of Empower LEP, I had such a fantastic conversation with Dr. Jaclyn Fleck, and let me tell you—if you’ve ever felt overwhelmed by insurance billing, superbills, and all the fine print, you are not alone! As a fellow psychologist, I found her insights so valuable, and I walked away with a much clearer understanding of how to navigate this tricky system.

Dr. Fleck is a clinical psychologist and co-owner of a neuropsych/psych testing practice outside of Chicago. She and her husband (also a clinical psychologist) started their testing-only practice almost eight years ago. Dr. Fleck meets with clients ages 4 and older and for a variety of referral requests including ADHD, autism, Specific Learning Disorders, and various psychiatric concerns (e.g., mood disorders, anxiety, traumatic stress, personality disorders). Dr. Fleck also works part-time as a consultant to other mental health professionals; specifically, she meets with professionals who need support around billing for testing, understanding CPT codes, and trying to avoid insurance audits.

Here are some of my biggest takeaways from our chat:

💡 Insurance companies love to keep us guessing. Dr. Fleck’s experience with a Blue Cross audit was a real wake-up call. The hidden rules, confusing policies, and endless paperwork? It’s enough to make your head spin!

💡 Even if you're self-pay, billing matters. I learned that using the right CPT codes and staying within time limits can make a huge difference in getting reimbursed. It’s not just about submitting a superbill—it’s about submitting it correctly.

💡 Expert guidance is a game-changer. Dr. Fleck took a look at my superbill setup and gave me real, actionable tips to improve it. No more second-guessing—I finally feel like I know what I’m doing!

💡 Set clear expectations with clients. Being upfront about what insurance may or may not cover can prevent a lot of frustration down the road. Transparency is key, and it helps both us and our clients navigate the process with fewer surprises.

I left this conversation feeling so much more confident in my billing practices, and I know you will too. If you need support in this area, Dr. Fleck is the person to talk to! She knows her stuff, and her guidance is absolutely worth it.

Let me know what you think of this episode, and don’t forget to leave a 5-star review on Apple Podcasts—you might just win an hour of mentorship with me! ⭐

Connect with Empower LEP:

Website: https://www.empowerlep.com/

Instagram: https://www.instagram.com/empowerlep/

Facebook: https://www.facebook.com/groups/empowerlep

Connect with Dr. Jacyln Fleck:

PAR Training

Website: www.prosperpsych.com

Email: testing@prosperpsych.com

Instagram: https://www.instagram.com/jaclyn_in_real_life/

Welcome back to another Episode of Empower LEP Podcast!

I am beyond excited because I got to sit down with the incredible Misty Bonta from Get Psyched! If you’ve been listening for a while, you might remember Misty from about a year ago when she was just starting her private practice. Well, let me tell you—she’s been absolutely crushing it!

In this episode, Misty takes us through her journey—the highs, the lows, and everything in between. She opens up about her past, including some really tough experiences in high school that ignited her passion for mental health. She knew even back then that she wanted to be the supportive, understanding adult that she wished she had during those years.

Fast forward to today, and Misty is running a thriving private practice, diving into Independent Educational Evaluations (IEEs), collaborating with parents, and expanding her reach through workshops and trainings. And get this—she’s even working toward becoming a Non-Public Agency (NPA) so she can support school districts in a bigger way! She’s a little nervous about the leap, but honestly, I have zero doubt that she’s going to make it happen.

Oh, and here’s something so cool—Misty is writing a children’s book about mental health, told through the eyes of her beloved dog! 🐶📖 I cannot wait to read it!

Misty’s story is one of resilience, passion, and the power of believing in yourself. I left this conversation feeling so inspired, and I know you will too!

If you want to connect with Misty, you can find her at GetPsychedInc.com or reach out to her at getpsyched.sd@gmail.com. And if you're a school psychologist (or just love being part of a great community), be sure to join her Facebook group, "Life and Times of a School Psychologist."

Before you go—don’t forget to leave a 5-star review on Apple Podcasts for a chance to win an hour of mentorship with me! ⭐ I can’t wait to see who wins!

Until next time 💛

Connect with Empower LEP:

Website: https://www.empowerlep.com/

Instagram: https://www.instagram.com/empowerlep/

Facebook: https://www.facebook.com/groups/empowerlep