“ProSci has had an opportunity… to focus on knowledge transfer and to help individuals and organizations build their own change capabilities. So we focus on training services and learning services and resources and thought leadership and the research that informs absolutely everything that we do.“ - Karen Ball

In this episode, Mike Horne interviews Karen Ball, a certified change management professional, discussing her extensive experience in change management, the ADCAR model, and the evolution of ProSci. Karen reflects on her career milestones, the importance of individual change journeys, and how organizations can better manage change. The conversation emphasizes the significance of building change capabilities and treating people well during transitions, while also looking ahead to the future of change management in an evolving landscape.

Key Points:

• Integrating ADKAR into a project planning structure

• Making sense of complex change in organizations

• The discipline of change management

Links:

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Learn More about Karen Ball

https://www.linkedin.com/company/prosci/

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www.youtube.com/@ProsciChangeManagement

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