Suzanne highlights that whilst good intentions guide our actions, it's crucial to reflect on whether our language is in alignment, otherwise our language can cause problems in the workplace.

Suzanne encourages listeners to seek feedback on their communication styles to ensure they’re using language that reflects their values and goals.

In sharing her own errors, Suzanne underscores the risks of language on autopilot. Offering practical advice on how leaders can handle mistakes in a way that builds trust and respect, turning moments of failure into opportunities for growth and understanding.

Key Segments:

1. Why our language patterns are sending a bad message (06.42)
2. Learning from Personal Language Mistakes (16:40)
3. How best to overcome a langage faux pas (20.51)
4. Does Your Language land well and what to do if not (25.36)
5. Rethinking Professional Behavior (27:29)----more----

Suzanne Wertheim is a national expert on inclusive language and the author of The Inclusive Language Field Guide (2023). Suzanne specialises in analysing and addressing bias at work.

Her clients have included tech giants such as Google and Reddit, financial companies such as Charles Schwab, and national news organizations such as News Nation.

Connect with Suzanne Wertheim

https://www.linkedin.com/in/suzannewertheim-inclusivelanguageexpert/

http://www.worthwhileconsulting.com/

Subscribe to Suzanne's monthly newsletter for inclusive language tips and topical analysis: https://www.linkedin.com/newsletters/worthwhile-language-6942889525505388544/

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The podcast is brought to you by RJEN

https://RJEN.co.uk

Connect with the show hosts below.

Callum Jenkinshttps://www.linkedin.com/in/callumjenkins/

Rebecca Jenkins

https://www.linkedin.com/in/rebeccajenkins-rjen/

Bob emphasises the importance of providing value to others as the key to personal and professional success. Our conversation delves into how leaders can develop an approach of giving over getting as the fuel for business success.

Key Points Discussed:

The Go-Giver Philosophy:

The importance of shifting from a "getting" mindset to a "giving" one.

Success is directly proportional to how much value you provide to others.

Five Laws of Sustainable Success:

Bob breaks down the five laws from his book, including the Law of Value, the Law of Compensation, the Law of Influence, the Law of Authenticity, and the Law of Receptivity.

Leadership and Influence

How true leadership is about serving others and helping them achieve their goals.

Influence is about pulling, not pushing—how attraction, not coercion, builds lasting influence.

Blind spots in Leadership

Bob discusses how leaders often have blind spots—areas where they might be unaware of their own biases or shortcomings.

The importance of self-awareness and feedback in identifying and addressing these blind spots to become more effective leaders.

Common Misconceptions

Addressing the myth that giving leads to being taken advantage of.

Explaining how being a Go-Giver is not about being a doormat but about creating value and creating win-win relationships.

Handling Objections

Why trying to overcome objections isn't the best approach.

Memorable Quotes

“Give Exceptional Value to Enjoy Extraordinary Results."

"Blind spots are the areas where we are unknowingly holding ourselves back; addressing them is key to becoming a more effective leader."

Resources Mentioned

• Book: "The Go-Giver" by Bob Burg and John David Mann
• Website: www.thegogiver.com
• Bob Burg https://burg.com/
• Self Determination Theory of Motivation
• https://www.apa.org/members/content/intrinsic-motivation
• Dondi Scumaci https://dondiscumaci.com/compliance-will-never-take-you-where-commitment-can-go/
• 5 Leadership Thoughts from Mark Sanborn
• https://blog.leadr.com/5-leadership-thoughts-from-mark-sanborn
• John Maxwell Books
• https://www.amazon.co.uk/stores/author/B001H6NROC
• Principles of Success, Ray Dalio
• https://www.amazon.co.uk/Principles-Success-Ray-Dalio/dp/1982147210
• Everybody Matters, Bob Chapman, Raj Sisodia
• https://www.amazon.co.uk/Everybody-Matters-Extraordinary-Caring-People/dp/1591847796
• Leaders Eat Last, Simon Sinek
• https://www.amazon.co.uk/Leaders-Eat-Last-Together-Others/dp/1591845327/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=&sr=

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The podcast is brought to you by RJEN

https://RJEN.co.uk

Connect with the show hosts below.

Callum Jenkins

Rebecca Jenkins

In this episode, we delve into how two visionaries are transforming a highly traditional industry with a world first innovative product that promises both cost savings proven return on investment and environmental benefits.

Meet the Disruptors: Our guests, George Kochanowski, a former chemical engineer and founder and CEO of Staxxon, and Richard Danderline a finance expert are pioneering the development of folding shipping containers. With over $2 billion spent annually on repositioning empty containers, their solution offers significant cost reductions and positive environmental impacts.

The Journey of Innovation: Discover how George’s inquisitive mind led to the creation of this revolutionary product. Despite being told his idea was impossible, George’s perseverance, strategic planning, and entrepreneurial mindset are now challenging long-standing industry norms.

Driving Change: Insights on how to effectively introduce innovation in a traditional industry.

Mindset Matters: Strategies for maintaining a strong mindset in the face of setbacks.

Smart Conviction: The balance between blind faith and informed confidence in achieving success.

Uncommon Sense: The importance of unconventional thinking in driving progress.

Join us as we explore the fascinating story of Staxxon, and learn from George and Richard's experiences in innovation, resilience, and leadership.

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Connect the George Kochanowski

https://www.linkedin.com/in/george-kochanowski-0b75277/

Connect with Richard Danderline here

https://www.linkedin.com/in/richard-danderline-49bb4b23/

Visit their website

https://Staxxon.com

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The podcast is brought to you by RJEN

https://RJEN.co.uk

Connect with the show hosts below.

Callum Jenkins

Rebecca Jenkins

In this conversation, we discuss the importance of culture in the workplace and its impact on employee engagement, happiness, and business performance.

Our guest Nick Jenkins who has 10 years of leading culture change, highlights the alarming statistics of employee unhappiness and disengagement and emphasises the need for leaders to take responsibility for improving culture.

Nick defines workplace culture as "the way things are done in an organisation" and explains that it consists of behaviours, rituals, traditions, practices, and approaches. He also emphasises that culture exists in various touchpoints, such as communication, collaboration, leadership, recognition, and processes.

Nick shares his journey into culture and how he helps businesses unlock their potential and perform at their best.

He provides insights into what makes a good culture, including attracting the right talent, enabling employee development, aligning with business goals, empowering employees, and retaining top talent.

Nick also discusses the signs of a toxic culture and the first steps companies should take to revamp their culture. He emphasises the importance of engaging employees, co-creating a winning culture, and establishing trust.

Nick offers tips for leaders to implement today, such as assembling a culture team with diverse representation, focusing on quick wins, and measuring behaviors to ensure alignment with values and culture.

He concludes by highlighting the ongoing nature of culture and the need for continuous effort and accountability.

Key Takeaways

• Culture is a critical factor in employee engagement, happiness, and business performance.
• Leaders must take responsibility for improving culture and creating the right conditions for success to flourish.
• A good culture attracts the right talent, enables employee development, aligns with business goals, empowers employees, and retains top talent.
• Toxic cultures can be identified by signs such as disengagement, lack of communication, absence of career progression, and unclear values.
• Changing culture requires clear communication, involvement of employees, prioritisation of actions, and measurement of behaviours.
• Culture is an ongoing journey that requires continuous effort, accountability, and adaptation to changing circumstances.

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Connect with Nick Jenkins on LinkedIn

https://www.linkedin.com/in/nickjjenkins/

Click here to take the quiz to see how effective is your company culture.https://effectiveculture.scoreapp.com/

Nick Jenkins website

https://www.nickjenkins.co/

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The podcast is brought to you by RJEN

Connect with the show hosts below.

https://www.linkedin.com/in/callumjenkins/

https://www.linkedin.com/in/rebeccajenkins-rjen/

We welcome Richard Clarke to discuss how he's achieved workplace happiness. Richard is founder of the tech business Secret Source and has studied behavioural and well-being science.

Having always been obsessed with the concept of happiness from a young age Richard travelled the world to discover how to achieve this state of being.

Realising he wanted to build a business to make people happy, he relocated to Gran Canaria and set up his company.

Richard’s goal has never been about making money, the goal is a higher value, where the team feels psychologically safe and enjoys going to work.

Understand how Richard achieves workplace happiness. The impact it has on business growth and the importance of having a personal WHY – the reason for being.

🎯 We also discuss:

1. How to let go of the reins as a leader and trust the team
2. Why every decision is focused on the happiness it creates
3. How it benefits clients
4. How to create psychological safety within the team

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Connect with Richard on LinkedIn

Get 5-minute workplace happiness hacks from Richard here

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Do you want to secure new business, scale revenue, and retain clients?

If so get a clear plan and detailed next steps with a strategy session with Rebecca Jenkins at RJEN. Book a free strategy session here.

The podcast is brought to you by RJEN

Connect with the show hosts below.

Callum Jenkins

Rebecca Jenkins

Welcome to an inspiring episode with Todd Kuckkahn, a renowned keynote speaker and leadership coach revolutionising leadership and culture.

We delve into the critical aspects of communication and why many companies consistently get it wrong.

Todd shares his unique approach to performance reviews by focusing on three essential questions that ensure employees are happy and help prevent difficult performance conversations.

We explore the importance of living by our values and navigating situations where team values differ from your own.

Todd emphasises a crucial point: If you lead by title alone, you’ve lost touch with reality.

He recounts his experience where a fear of making mistakes was rife, and why adopting a different perspective is vital to business success.

🎯 Our conversation covers a range of insightful topics, including:

• The challenges of emotional intelligence at the C-suite
• The benefits of being challenged, and accountability with consequences
• How servant and spiritual leadership principles can transform organisational culture
• How we treat others matters to business success
• Why leadership is about influence and connection not titles

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Connect with Todd on LinkedIn and at his website.

https://www.linkedin.com/in/toddkuckkahn/

https://toddkuckkahn.com

In the show, Todd references Speak Your Peace.

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Secure new clients and scale revenue with the V.I.T.A.L. Method

Access clear plan and detailed next steps with a strategy session with Rebecca Jenkins at RJEN. Book a free strategy session here.

The podcast is brought to you by RJEN

Connect with the show hosts below.

Callum Jenkins

Rebecca Jenkins

Herb shares a wealth of insights from growing a family business, navigating the challenges of scaling a business, and embodying the essence of impactful CEO leadership.

Drawing inspiration from the legendary John D. Rockefeller, the pioneering force behind the Standard Oil Company, now Exxon Mobil Natural Gas.

→ We delve into the transformative power of Rockefeller's 10 Habits to scale a business.

These time-honored principles have stood the test of time for successful entrepreneurship.

We discuss these principles and the five key traits of a high-impact CEO to triple profits, double cash flow and 10X business valuation.

🎯 Tune in to discover how to apply these transformative habits to supercharge your business.

Prepare to be inspired, enlightened, and equipped with practical tools to be an impactful CEO leading a successful business.

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Connect with Herb Cagliano on Linkedin.

Take the high-impact CEO Quiz mentioned in the episode, here

Read the 2 Rockefeller books mentioned by Herb.

Mastering The Rockefeller Habits: What You Must Do to Increase the Value of Your Growing Firm

https://www.amazon.co.uk/Mastering-Rockefeller-Habits-Verne-Harnish/dp/0978774957

Scaling Up: How a Few Companies Make It...and Why the Rest Don't

https://www.amazon.co.uk/Scaling-Up-Companies-Rockefeller-Habits/dp/0986019593

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Do you want to secure new business, scale revenue, and retain clients?

If so get a clear plan and detailed next steps with a strategy session with Rebecca Jenkins at RJEN. Book a free strategy session here.

The podcast is brought to you by RJEN

Connect with the show hosts below.

Callum Jenkins

Rebecca Jenkins

In this episode, #122, we're privileged to explore the wisdom of Joshua Freedman, a trailblazer in emotional intelligence in leadership.

Joshua Freedman is not just an expert; he's a visionary with a best-selling book:

At the Heart of Leadership: How to Get Results with Emotional Intelligence.

Joshua is the CEO of Six Seconds - a global emotional intelligence community. He leads the world's largest study on Emotional Intelligence. It reshapes our understanding of emotional intelligence in leadership.

In our conversation, Joshua declares that divorcing emotions from leadership is the most ludicrous advice he's ever encountered.

Why?

Because leadership isn't just about strategy or numbers—it's about people.

It's about understanding the complex tapestry of human emotions that underpin every interaction, decision, and outcome in the workplace.

Joshua unveils his three-step approach to enhancing emotional intelligence, offering clear, actionable insights that can be implemented in just six seconds.

We also talk about:

• How EQ makes us less volatile, more intentional, and more able to stand in complexity and connect with others.
• The massive shifts in emotional intelligence between 2019 and today and how this impacts our approach to leading different generations.

Joshua shares insights into the importance of the driving force behind our emotions on our behaviours, and the return on investment of emotions in business.

Prepare to be inspired, enlightened, and equipped with practical tools for your journey toward emotional mastery. Enjoy this enlightening conversation with Joshua Freedman.

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Connect with Joshua Freedman:

Https://6seconds.org

https://www.linkedin.com/in/freedman/

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Do you have a B2B business struggling to gain new business, grow revenue, and retain clients?

If so get a clear plan and detailed next steps with a conversation with Rebecca Jenkins at RJEN. Book a free strategy session here.

The podcast is brought to you by RJEN

Connect with the show hosts below.

Callum Jenkins

Rebecca Jenkins