What if delivering bad news to your clients could actually improve your legal practice? Today, I share my top client management tip: rip the bandaid off swiftly and directly. Listen as I reveal why it's crucial for attorneys—not paralegals—to handle these tough conversations and how procrastination can lead to deeper regrets. Drawing on my personal experiences, I pinpoint the early warning signs that signal a problematic client relationship, like contradictory statements, constant complaining, and unnecessary document edits. Spotting these red flags early on can empower you to make better decisions and keep your practice running smoothly.

In the second part of the episode, I tackle the delicate art of terminating client relationships. After more than a decade in the field, I understand the temptation to hold onto cases, but doing so can lead to unnecessary stress and professional dissatisfaction. I'll explain why it's essential to sever ties with clients once the relationship dips to a C or C-plus level and how this can ultimately make space for more rewarding cases. You'll hear about common fears that keep lawyers from letting go, like an empty pipeline or habitual leniency, and I'll offer practical advice on how to prioritize quality over quantity. By making these tough choices early, you can cultivate a happier, more successful legal practice.

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Brian Glass is a nationally recognized personal injury lawyer. He is passionate about living a life of his own design and looking for answers to solutions outside of the legal field. This podcast is his effort to share that passion with others.

Want to connect with Brian?

Follow Brian on Instagram: @thebrianglass
Connect on LinkedIn

Feeling like you're drowning in billable hours just to stay afloat?

Lawyer and coach Tyson Mutrux, the Maximum Lawyer himself, gets it. But what if you could ditch the grind and build a thriving law firm that fuels your freedom and dream lifestyle?

This episode is your life raft.

Tyson spills the tea on:

• Client Care on Autopilot: Discover the game-changing CARES team that keeps clients happy and cases on track. No more dropped balls!
• Tech Tools That Don't Suck: Learn how to leverage legal tech to work smarter, not harder. (AI and self-driving cars? We got you covered.)
• Delegate Like a Boss: Stop being a one-man show! Free up your time to focus on what matters most with strategic delegation.
• Future-Proof Your Practice: Adapt to the changing legal landscape and stay ahead of the curve.

Escape the billable hour trap and design the law firm (and life) of your dreams. Hit play and join Tyson on Life Beyond the Briefs!

Bonus: Craving even more Tyson wisdom? Connect with him on social media: follow him on all platforms at @LawyerTyson. Need help with a specific injury case in Missouri or Illinois? Head over to tysonmutrux.com. You can also find him at MaxLawGuild.com or Maximumlawyer.com and build the law firm of your dreams, together!

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Brian Glass is a nationally recognized personal injury lawyer. He is passionate about living a life of his own design and looking for answers to solutions outside of the legal field. This podcast is his effort to share that passion with others.

Want to connect with Brian?

Follow Brian on Instagram: @thebrianglass
Connect on LinkedIn

Ever wondered how a shift in mindset can skyrocket your career? Brian shares his method of reflective learning, meticulously documenting every trial's nuances—from jurisdiction to personal reflections—and explains how this practice is a game-changer for professionals in any field. Whether you're in real estate, law, or even podcasting, discover how adopting Brian's strategy can refine your skills and boost your performance.

But that's not all. Learn how Brian effectively leverages past case results to guide his clients in making informed decisions, whether it's investing in experts, opting for a trial, or settling. He emphasizes the importance of building a niche and creating non-privileged case summaries to present objective evidence. Reflecting on his journey, Brian suggests new lawyers start in insurance defense to gain rapid trial experience. This episode is packed with actionable insights that can elevate your career, regardless of your profession. Don't miss out on Brian's practical advice that could be the key to your next big career leap!

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Brian Glass is a nationally recognized personal injury lawyer. He is passionate about living a life of his own design and looking for answers to solutions outside of the legal field. This podcast is his effort to share that passion with others.

Want to connect with Brian?

Follow Brian on Instagram: @thebrianglass
Connect on LinkedIn