In this conversation, Maria Ross discusses the critical role of empathy in leadership and organizational culture, particularly in healthcare. She emphasizes the importance of making a business case for empathy, sharing personal experiences that highlight the impact of empathetic care. The discussion covers the dynamics of team interactions, the integration of culture and brand strategy, and the actionable steps leaders can take to foster an empathetic workplace. Maria introduces her new book, 'The Empathy Dilemma,' which outlines five pillars of empathetic leadership, aiming to help leaders balance performance, people, and personal boundaries in a post-pandemic world.

Additional Resources:

www.mo-mentsofexperience.com

Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/

Learn more about PeopleForward Network: https://peopleforwardnetwork.com/

Take a look at Maria and her work:

https://www.linkedin.com/in/mariajross/

www.red-slice.com

www.TheEmpathyDilemma.com

• Empathy is essential for organizational performance and culture.
• Making a business case for empathy can drive engagement and retention.
• Empathy in healthcare can significantly improve patient experiences.
• Dynamic teams enhance the human experience in healthcare settings.
• Culture and brand strategy are interconnected and vital for success.

In this conversation, Matt Poepsel discusses the evolution of leadership in the workplace, emphasizing the need for a selfless model of leadership that prioritizes empathy, compassion, and purpose. He reflects on personal experiences that shaped his understanding of these concepts and highlights the importance of knowledge transfer between generations in the workforce. The discussion also touches on the intersection of work and life, the need for rehumanizing work, and the role of reverse mentoring in fostering understanding across different age groups. Ultimately, the conversation advocates for a more human-centered approach to leadership and organizational culture.

Additional Resources:

www.mo-mentsofexperience.com

Follow PeopleForward Network on LinkedIn:
https://www.linkedin.com/company/peopleforward-network/

Learn more about PeopleForward Network: https://peopleforwardnetwork.com/

Matt is a Author, Podcast Host and Professor and you can learn more about him below:
https://www.linkedin.com/in/mattpoepsel/
http://mattpoepsel.com

Key Takeaways:

- Leadership is evolving towards a selfless model.
- Empathy and compassion can coexist with profitability.
- Organizations can serve their communities while being profitable.
- Personal reflection is crucial for understanding one's purpose.
- Work-life integration is becoming increasingly important.

In this heartfelt conversation, Todd Irwin shares his profound journey through cancer, highlighting the importance of love, support, and connection. He recounts the challenges he faced during his diagnosis and treatment, the pivotal role of his wife as a caregiver, and the unexpected bond he formed with his stem cell donor, Glenn. Their stories intertwine, revealing how personal loss can lead to acts of love that save lives. Todd emphasizes the lessons learned through adversity, the significance of hope, and the transformative power of human connection.

Additional Resources:

www.mo-mentsofexperience.com

Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/

Learn more about PeopleForward Network: https://peopleforwardnetwork.com/

Todd's Contact Info: toddmarieirwin@gmail.com

Todd’s Book: https://www.iuniverse.com/en/bookstore/bookdetails/846654-i-lived-because-i-was-loved

• Todd's journey through cancer was marked by love and support.
• The importance of caregivers in the healing process cannot be overstated.
• Hope can come from unexpected places and people.
• Personal loss can lead to profound acts of love.
• The journey of cancer changes one's perspective on life.