In this episode of the Auto Tech Show, host Mark Babin speaks with Jacob Lee Ornstrand, CEO of P & O, about the challenges and innovations in the automotive industry, particularly focusing on sustainable freight and digital transformation. They discuss the significant issue of empty kilometers in European road freight, the shared economy model in trailer usage, and the role of technology in optimizing fleet management. Jacob emphasizes the importance of investing in technology for operational efficiency and the future of sustainability in the industry. He also shares insights on P & O's legacy and commitment to being a force for good in the transportation sector.

More from PNO - https://pnorental.com/

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summary
In this conversation, the topic of radical transparency in vehicle inspections and the role of technology is discussed. The conversation covers various technological products that enhance transparency, such as dealer management systems (DMS) with appointment systems and multipoint inspection processes. The use of cell phones to record video inspections is highlighted as an exciting development. The importance of the service advisor role in balancing technology and the human touch is emphasized, as they play a crucial role in building trust and engaging customers. The challenges of staffing shortages and managing customer expectations are also addressed. The conversation covers various topics related to the automotive service industry, including the impact of unrealistic expectations on technicians, the importance of a positive work environment for employee retention, and the need for consistency in inspection quality. The use of technology, such as AI, is also discussed as a solution to improve customer experience and eliminate variances in inspection quality. Overall, the conversation emphasizes the importance of effective communication, proper expectation management, and the use of technology to enhance operations in the service center.

Guest: Donald Andres > https://www.linkedin.com/in/don-andres-8876448/
SCT Consulting & Training > https://www.autosctconsulting.com/
Book "Fail to Grow" > https://www.amazon.com/AUTO-SERVICE-DEPARTMENTS-FAIL-GROW/dp/B0D64CQNHY/ref=sr_1_1?crid=1B2L5TMJ7OZ29&dib=eyJ2IjoiMSJ9.td_uqtcbX9KbogDsvGDLQkEZB3vU6SPkd_lBUvHgEd1qInbHIbQgOcmsejDcKPk1VGKWNRQUDdF2pb06aIbsqGddcMODg0thcCsrKfiBECY2fVfkz-ZAeEahQjHAAY9q7V98EYF6zT4gh1wlkeuhOWVsXW2uQMnLbCxlU6xq1C90KF-GQMP5o5vf4jRC4SWWHYkeSKIkKqM9JJuB5B2QGt4zsHYlmrpKwi2reJ9l8QM.5wgBOH7s93XaekFTIWE3FFswqng-ajEco3Lf_kAgSek&dib_tag=se&keywords=fail+to+grow&qid=1721078633&sprefix=%2Caps%2C261&sr=8-1

Today we are looking how automotive companies are proactively using AI to help keep drivers safer on the roads – and its not how you may expect. To help me dive more into this topic, I am excited to welcome Vania La Rocca, the Director of Product Operations at Cerence.

For those who may not have heard of them, Cerence is the world’s leading provider of automotive assistants - creating intelligent, flexible and intuitive in-car experiences for the world’s leading automakers. And with more than 475 Million vehicles already fitted with Cerence solutions, chances are more than likely you have already experienced their solutions in action.

Host: Marc Babin, Producer, The Auto Tech Show
Guest: Vania La Rocca, Director of Product Operations, Cerence

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On this episode, I am speaking with the Co-Founder & Managing Director at Motum, Dr. Moritz Weltgen, about enhancing fleet transparency and control.

As a former German professional handball player, Dr Weltgen knows what it takes to build world-class solutions. With Motum, this is exactly what he has done, alongside his team, working to enable perfect fleet management interactions between drivers and workshop partners, which they proudly offer to their over 35,000 active fleet vehicles!

More from Motum: https://www.motum.eu/
Read the Anyline Customer Story with Motum: https://anyline.com/success-stories/repairfix-and-the-motum-app-partner-with-anyline

Host: Marc Babin
Guest: Dr. Moritz Weltgen

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In today's episode, we are entering the realm of data-driven innovation and its profound impact on automotive companies. From OEM manufacturers to service centers and niche operators, data has become the fuel propelling innovation forward. But how can businesses leverage their data to rapidly increase innovation and adoption?

To help us answer this question and provide some insights into its complexity, I am excited to welcome Tom Lüdersdorf, Founder and CEO of UltiHash, a company representing a major leap forward in data storage, done by streamlining this storage of raw data and enabling industries to further harness the power of their data more effectively.

Guest: Tom Lüdersdorf, Founder and CEO of UltiHash

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What a show we have for you today, where we ask the all-important question – what is driving the future of mobility and tire innovation. Obviously we have a ton of variables involved, but by understanding those driving forces, perhaps we can get a better look at what should be the industry priorities over the next decade.

And to help decode this answer, I am very excited to welcome a giant in the tire industry from Hankook Tires. With more than 30 years of mobility experience, including 20 years at Michelin and now 6 years at Hankook Tires, Guy Heywood is no stranger to finding success in both diverse and varying conditions. In addition to his work with Hankook, he has spent the last 12 years as an ambassador for Transaid, a charity based in the UK with their main work being in Sub Saharan Africa – where they work on providing cost effective, scalable and sustainable mobility solutions for remote communities.

This episode, we are discussing the lasting impacts that the covid pandemic has had on both the tyre wholesale and retail markets. While the pandemic is visually behind us, its effects have made significant changes on these industries.

And to help us shine a light on these effects, I have the luxury of welcoming two esteemed gentlemen, all the way from the UK and representing the Tyre Wholesale Giant, Stapletons, the Head of Marketing, James Whishaw, and Wholesale Director, Nigel O’Hara.

With 80 years of experience, Stapletons is one of the UK's leading distributors of passenger car, 4x4, and van tyres. Employing over 1,000 people across 11 strategic locations nationwide, the company is a national leader in tyre warehousing and distribution for the specialist tyre retail and car dealership sectors.

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On today's podcast, we are discussing how cutting-edge technology in the automotive space can help close the tire retail gaps that exist.

To help me do this today, I am excited to welcome Tony Mann, the Managing Director at Tyrescope Limited, in studio from the UK. In partnership with the well-known brand Stapletons, Tony Mann is proud to be bringing sales and marketing solutions to both the tyre and fast-fit industries.

Guest: Tony Mann
Host: Marc Babin

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