This week I dig into digital twins and AI and why I believe the “pedagogical” approach to corporate learning is going away. While we will always have educational programs in business, the L&D world is going in a wild new, positive direction. This podcast explains the forgetting curve, spaced learning, and what I call “the curiosity cycle” in business.

Does this mean “the death of courseware?” In some ways the answer is yes, so listen in.

Additional Information

Galileo Now Embedded Into ServiceNow and HiBob

The Mercury Release of Galileo Signals a New Era for Intelligent Agents

The White Collar Recession Is Real: What Should We Do About It?

A Revolution In Corporate Learning Begins, Join The Journey

In this episode we hear from Irena Flego Maric, Global Talent Acquisition Leader and HR Technology Strategist at Foundever, one of the largest customer service companies in the world. She describes how the company is transforming its highly demanding recruitment process with next-gen AI.

The company uses Maki People’s AI-powered solution to manage massive scale of hiring, sometimes recruiting 2,000 customer service reps over a weekend while handling millions of applications each month. And every candidate is assessed against the job.

Foundever uses Maki’s AI to create personalized, skills-based assessments that provide candidates realistic job previews, engaging candidates in the process. As you’ll hear, this kind of “skills-based assessment” creates a highly positive candidate experience, enabling Foundever to find the best candidates at enormous scale.

Additional Information

Maximizing the Impact of AI in the Age of the Superworker

Talent Acquisition at a Crossroads (Academy course)

Emerging Trends in Talent Acquisition: Factbook

This week I discuss the total re-engineering of HR and business software and why the “functional application” approach is going to be destroyed by workflow-oriented systems.

I apologize for the slightly awkward voice, I recorded this on a long walk this morning!

I discuss ServiceNow, Maki People, Galileo, Hubspot, Salesforce, HiBob, Workday, SAP, Paradox, and many other innovative systems.

Come to Irresistible 2025 in a few weeks to hear and see more!

Additional Information

Galileo Now Embedded Into ServiceNow and HiBob

The Mercury Release of Galileo Signals a New Era for Intelligent Agents

Podcast: The Galileo Inside Strategy

Q&A: Get Galileo for ServiceNow

Q&A: Get Galileo for HiBob