The Operations Room: A Podcast for COO’s

著者: Bethany Ayers & Brandon Mensinga
  • サマリー

  • We are the COO coaches to help you successfully scale in this new world where efficiency is as important as growth. Remember when valuations were 3-10x ARR and money wasn’t free? We do. Each week we share our experiences and bring in scale up experts and operational leaders to help you navigate both the burning operational issues and the larger existential challenges. Beth Ayers is the former COO of Peak AI, NewVoiceMedia and Codilty and has helped raise over $200m from top funds - Softbank, Bessemer, TCV, MCC, Notion and Oxx. Brandon Mensinga is the former COO of Signal AI and Trint. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
    The Operations Room
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あらすじ・解説

We are the COO coaches to help you successfully scale in this new world where efficiency is as important as growth. Remember when valuations were 3-10x ARR and money wasn’t free? We do. Each week we share our experiences and bring in scale up experts and operational leaders to help you navigate both the burning operational issues and the larger existential challenges. Beth Ayers is the former COO of Peak AI, NewVoiceMedia and Codilty and has helped raise over $200m from top funds - Softbank, Bessemer, TCV, MCC, Notion and Oxx. Brandon Mensinga is the former COO of Signal AI and Trint. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
The Operations Room
エピソード
  • 71. Proactive Mental Health Strategies for Leaders
    2025/02/20

    In this episode we discuss: How to tackle mental health in an organization. We are joined by Chris Hatfield, Mindset & Well-being Coach.

    Love The Operations Room? Please support us by rating and reviewing it here.

    We chat about the following with Chris Hatfield:

    1. What if naming your anxiety was the first step to taking back control?
    2. How can leaders foster vulnerability without losing authority?
    3. Is your ‘stress container’ full, and how do you know when it’s overflowing?
    4. Are we truly addressing the root of anxiety, or just applying quick fixes?
    5. What if managing mental health was less about avoidance and more about sitting with discomfort?

    References
    • https://www.linkedin.com/in/chrishatfieldsalespsyche/
    • www.salespsyche.co.uk

    Biography

    A sales mindset and well-being Coach and Author of Sales Psyche. With over 15+ years of experience working with the likes of Meta, Google, Salesforce, Experian and O2. Focused on supporting salespeople and leaders in developing a healthy and high performing mind. Also founded a run community, Run Your Mind, that is focused on mental well-being.

    To learn more about Beth and Brandon or to find out about sponsorship opportunities click here.

    Summary

    16:31 Understanding Anxiety

    16:52 The Nature of Anxiety in Men

    19:14 Coping Mechanisms for Anxiety

    20:36 Proactive vs Reactive Approaches to Anxiety

    22:46 Identifying When Anxiety Becomes a Problem

    25:10 The Importance of Vulnerability in Leadership

    29:01 Understanding the Stress Container Exercise

    36:05 The Importance of Reflection and Action

    37:59 Tools for Managers to Address Anxiety

    34:14 Creating a Mental Health Culture in Organizations

    39:18 Training Managers for Mental Health Awareness

    42:49 Sales-Specific Strategies for Managing Stress



    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
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    48 分
  • 70. Jumpstarting your workplace culture
    2025/02/13

    In this episode we discuss: Jumpstarting your workplace culture. We are joined by Eric Stone, International Keynote Speaker | Award Winning Author | Expert in Building High-Performance Cultures | Empowering Leaders to Drive Engagement & Transform Workplaces

    Love The Operations Room? Please support us by rating and reviewing it here.

    We chat about the following with Eric Stone:

    • Is your workplace culture truly driving success, or just a ‘flavor of the week’ experiment?
    • How can leaders balance structure and empowerment without losing control?
    • What does a simple story like ‘Johnny the Bagger’ reveal about ownership and impact at work?
    • Are we equipping employees with the right tools and trust, or just expecting results without support?
    • What makes relationships the hidden engine behind high-performance workplace cultures?

    References
    • https://www.linkedin.com/in/eric-stone-clear-path/
    • ericdstone.com and clearpathventures.com
    • https://www.instagram.com/clearpathventures_/ c. https://www.facebook.com/profile.php?id=100040382190383 d. https://www.youtube.com/@ericdstone1/about

    Biography

    ERIC D. STONE’S passion for business led him to an influential twenty-six-year career at the iconic rental car company Enterprise Holdings, where he quickly became one of the most decorated Regional Vice Presidents in the company’s history. His ability to connect and motivate employees from all different generations and demographics allowed his teams to sustain top-level results and a culture of pride. Eric attributes much of this success to his ability to create, ignite, and sustain a high-performance culture—one that enabled him to lead his teams through challenges like 9/11, the Great Recession, the COVID-19 pandemic, and the Great Resignation—along with an extraordinary ability to adapt to the unexpected and help others do the same.

    Eric is the author of the award-winning book Jumpstart Your Workplace Culture and an international speaker on leadership, employee engagement, and creating high-performance organizations. He retired from Enterprise in 2018 and founded Clear Path Ventures, which specializes in guiding young professionals and businesses as they navigate their path to success.

    To learn more about Beth and Brandon or to find out about sponsorship opportunities click here.

    Summary

    17:17 Core Thesis of 'Jumpstart Your Workplace Culture'

    18:25 Understanding Employee Engagement

    19:04 Building Strong Relationships in the Workplace

    20:17 Leadership's Role in Workplace Culture

    23:57 Effective Communication Strategies

    26:54 The Johnny the Bagger Story: A Lesson in Ownership

    30:05 Empowerment vs. Accountability in Leadership

    31:04 Balancing Standardization and Empowerment

    32:33 Ego and Leadership: Letting Go of Control

    34:18 Identifying and Nurturing Culture Carriers

    36:12 The Importance of Clear Communication and Culture



    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
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    41 分
  • 69. Building an AI First Organisation
    2025/02/06

    In this episode we discuss: Making AI happen in 2025 for your organization. We are joined by Charlie Cowan, Author of "How To Sell Tech" and “The Revenue Operations Playbook”.

    Love The Operations Room? Please support us by rating and reviewing it here.

    We chat about the following with Charlie Cowan:

    • How can professionals stay updated in an era where AI is rapidly disrupting industries like sales and marketing?
    • With AI advancing faster than its everyday adoption, how can businesses bridge the gap between innovation and practical implementation?
    • How can non-developers leverage AI tools to accelerate product development while overcoming emotional and technical challenges?
    • In a world where restrictive AI policies hinder adoption, how can organisations balance data privacy concerns with fostering innovation?
    • Rather than replacing jobs, how can AI be used to supercharge teams, enhance leadership effectiveness, and drive productivity?

    References
    • https://www.linkedin.com/in/charliecowan/
    • charliecowan.ai
    • https://v0.dev/
    • https://replit.com/ai
    • https://lovable.dev/
    • Bolt.new
    • https://www.cursor.com/
    • https://codeium.com/windsurf
    • https://notebooklm.google.com/

    Biography

    Charlie Cowan helps organisations accelerate AI adoption, guiding CxOs in embedding AI-driven processes to unlock new opportunities. As the founder of Kowalah, an AI-powered buying platform, he built the business from scratch—without prior coding experience—using AI tools. Now, he shares his journey to inspire others to embrace AI innovation.

    An author of four books on sales, revenue operations, and go-to-market strategy, Charlie provides practical insights for scaling startups and sales teams. Passionate about AI and business transformation, he continues to drive conversations on the future of AI adoption and leadership.

    To learn more about Beth and Brandon or to find out about sponsorship opportunities click here.

    Summary

    20:13 Introduction to Charlie Cowan and His Journey

    23:14 The Impact of AI on Business and Personal Reinvention

    25:35 Building Koala: The Journey of a Non-Developer

    28:00 Navigating Challenges in AI Development

    30:48 Balancing Consulting and Product Development

    31:27 Leveraging LinkedIn for AI Insights

    32:40 The AI Bubble and Company Policies

    34:55 Embracing AI: Opportunities and Risks

    41:28 Transforming Organisations with AI

    44:02 Innovative Tools for Information Management

    46:38 Practical AI Applications in Leadership

    49:23 Final Thoughts on AI and Automation



    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
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    52 分
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