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Is your marketing agency really dropping the ball, or is there just a communication breakdown?

While many brands and e-commerce stores question their agency's performance — the real issue often isn't about results.

It's about communication.

In this episode of Ad Spend Secrets, Luke Smith (founder of Simply Converting) reveals the communication framework that builds trust and drives results between agencies and clients.

Whether you're working with an agency or considering one, this episode provides actionable insights to get the most out of your relationship with your agency.

Listen to discover:

✔Why great marketing agencies might sometimes look bad to you (and what the agency should be doing to avoid this)

✔The counterintuitive reason why your marketing agency might be working overtime for you without you knowing it — and how to tell

✔Why a $400 product needs different marketing than a $39 toy in e-commerce stores

✔How to know if your agency is actually failing…or just looks like it

✔Plus more

Key moments:

00:00 Intro
00:37 Big insights from account audits
01:42 Is your agency doing nothing?
02:23 Effective communication = better relationship
05.05 Total transparency

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