検索キーワード： ビジネスコミュニケーション

Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication.

１８７万人が熱中する、日本一の大喜利出題者　初の著書！誰でも＂大喜利脳＂になれる、史上初の『思考の書』が爆誕。たった１行のフレーズで、日本中の注目を浴びたくはないか？

☆話し方に才能はいらない。必要なのは「戦略」だ。☆ビジネスパーソンが殺到する“話し方のジム”創業代表、初の著書！☆「行列のできる相談所」「PIVOT」「東洋経済」「Forbes」に著者出演で話題！

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head.

In this handy book, I’ll show you how you can overcome your reservations and fears about networking, and I’ll coach you in all the skills and insider secrets that I’ve developed over the years. These secrets and skills have helped make networking a vital ingredient in my success, and they can do the same for you, too.

What if you could guarantee your customers an amazing experience, and then deliver on that promise every time? The Guaranteed Customer Experience is a step-by-step guide to earning customer-driven growth. Discover how experience guarantees can help you win more customers, improve retention, and restore trust after service failures.

チームや組織を変えたい現場マネジャー、人事担当者必読！職場の雰囲気も成果も劇的に変わる「組織開発の教科書」！

近年、注目を浴びているHRテックなどの職場の最新技術。

The power of an effective speech is undeniable. It has the capacity to engage, inform, motivate, and create change in an audience - and in the world. In this compelling 24-lesson course, How to Speak Effectively in Any Setting, taught by Molly Bishop Shadel, Professor of Law at the University of Virginia School of Law, learn the fine art of speaking clearly, effectively, and persuasively in contexts across the spectrum, from the board room to the bar room and everywhere in between. 

The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

Be more effective on the job! Communicate like a native speaker of English! American English speakers use many phrases and expressions on the job. If you don’t know these expressions, you’re left out of the conversation. You’re out of it...and nothing makes you feel so much like a foreigner. Speak Business English Like an American will help you speak Business English like an American - quickly and confidently. You’ll hear the idioms & expressions used in everyday speech in American workplaces.

「あの人についていきたい」と思わせる秘訣はどこにあるのか。リーダーシップの第一人者であるマクスウェルが、「カリスマ性」「情熱」「洞察力」など、リーダーに不可欠な21の資質を説く。

Donald Miller's StoryBrand process is a proven solution to the struggle business leaders face when talking about their businesses. This revolutionary method for connecting with customers provides listeners with the ultimate competitive advantage, revealing the secret for helping their customers understand the compelling benefits of using their products, ideas, or services.

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative.

Language is a powerful tool that can unite, engage, and move people to action. It’s all in what you choose to say, and how you say it. In this practical, accessible guide to having more powerful conversations, leading evidence-based coaching expert Haesun Moon offers a set of powerful words or phrases—one for every letter of the alphabet—to help you move others toward greater purpose and accomplishment.

Captain David Marquet was used to giving orders. In the high-stress environment of the USS Santa Fe, a nuclear-powered submarine, it was crucial his men did their job well. But the ship was dogged by poor morale, poor performance and the worst retention in the fleet. Marquet took matters into his own hands and pushed for leadership at every level. Before long, his crew became fully engaged and the Santa Fe skyrocketed from worst to first in the fleet. No matter your business or position, you can apply Marquet's approach to create a workplace where everyone is a leader.

Welcome to "Behavioral Science: Decisions, Interventions, and Impact." In this comprehensive guide, we delve into the dynamic and ever-evolving realm of behavioral science, exploring the intricate interplay between human behavior, decision-making, and societal impact. Through a lens of insights, strategies, and ethical considerations, this book equips listeners with the tools and knowledge needed to navigate the complexities of effecting positive change in individuals, organizations, and communities.

★あらゆる人間関係をスマートに築くテクニック★口下手、あがり症、人見知りでも大丈夫！★誰でもすぐに使える「伝え方34のコツ」

In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps. Along the way, we discover that sticky messages of all kinds—from the infamous “kidney theft ring” hoax to a coach’s lessons on sportsmanship to a vision for a new product at Sony—draw their power from the same six traits.

・anan（2024/3/6_NO.2387号）で紹介！　・婦人公論.jpで紹介！（2024/5/1、5/2、5/7、5/8）相手のことは変えられなくても、自分の受け止め方は変えられる

◆アメリカでは日常でも使われている有名な話術アメリカに「人を励ます技術」があります。始まりはスポーツの世界からでしたが、今ではビジネス界は言うに及ばず、ニュースでも普通に使われている言葉です。それが「PEP TALK（ペップトーク）」です。