Struggling to get leads or close deals over the phone? You're not alone — and you're not out of options.

In this episode, James Vincent is joined by Anthony Stears, known globally as The Telephone Assassin. With 25+ years of front-line sales experience and millions of dials under his belt, Anthony shares proven, practical techniques to transform the way you sell — without sounding pushy or fake.

You’ll learn how to:

- Overcome the fear of cold calling

- Build instant rapport with prospects

- Open more conversations (and keep them going)

- Use permission-led language to lower resistance

- Follow up with confidence and clarity

- Turn every dial into a meaningful interaction

Whether you're an SDR, sales leader, or business owner looking to generate more qualified leads and close more deals, this is your step-by-step guide to using your phone as your most powerful sales tool.

📍 Timestamps & Key Takeaways

00:00 Overcoming the Fear of Objection

00:33 Common Mistakes in Sales Calls

01:19 The Psychology Behind Cold Calling

02:21 The Role of Telesales in the Digital Age

03:00 Effective Cold Calling Strategies

03:41 Building Trust and Rapport

07:44 The Importance of Permission to Speak

09:25 The Art of Follow-Ups

11:30 Avoiding the Salesy Approach

15:48 The Telephone Assassin's Origin Story

17:05 Best Practices for SDRs and Telesales

19:43 The Power of Personalized Outreach

26:28 Voicemail and Follow-Up Techniques

29:03 Crafting Effective Follow-Up Voicemails

29:35 The Power of Persistence in Sales

31:08 Navigating Gatekeepers with Ease

33:44 Avoiding Common Sales Mistakes

34:51 Building Rapport and Credibility

37:10 Mastering the Art of Closing

45:31 Leveraging AI in Sales

47:32 The Importance of Proper Training and Outsourcing

49:42 Personal Insights and Reflections

🔑 What You’ll Walk Away With:

- A cold-call opener that actually works

- A permission-based sales approach that builds trust fast

- The TFR method: Take Final Responsibility for every follow-up

- Why scripts fail — and what to use instead

- Real examples of what to say when someone picks up

- How to make follow-up calls feel helpful, not desperate

- Ways to personalise your outreach without wasting time

- A smarter way to handle gatekeepers and objections

- Practical voicemail frameworks that get call-backs

- Why good manners and great notes beat brute force every time

📌 Who This Is For:

- Sales reps, SDRs, and telemarketers

- Business owners who need to generate leads

- BDMs, appointment setters, and sales teams

- Anyone who dreads cold calls or follow-ups

- Coaches, consultants, and service-based businesses

🎯 Want to turn conversations into conversions?

📞 Ready to use your phone as your ultimate sales weapon?

Hit play and take notes — this episode is packed with no-fluff sales gold.

👍 Like, comment, and share if you’ve ever feared the phone.

🔔 Subscribe for more practical business content that drives real results.

💬 What’s the biggest phone mistake you’ve seen? Drop it in the comments!

Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business:

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Guest: Jose Ucar – Global Communication Coach | Author of Communicate Your Way to the Top

How do the best communicators in the world connect, influence, and lead with impact?

In this high-value episode, Jose Ucar shares the tools, mindset shifts, and real-world strategies he's used to coach global teams at Amazon, Google, and beyond. You’ll learn how to simplify your message, stay present, handle high-pressure situations, and truly connect with people—whether on stage, in meetings, or in everyday conversations.

🔥 What You’ll Learn:

Why most people overcomplicate communication and how to strip it back

A simple mindset model to stay grounded: Reflect, Reframe, Shift

The push vs. pull approach and how to use both with impact

Why difficult conversations are unavoidable and how to do them well

How to lead with authenticity and stop being "vanilla"

What to do when you go blank in a conversation or presentation

How to master the voice in your head and boost self-trust

The secret to creating a magnetic presence

Why your intention matters more than your delivery

🧠 Key Insights from Jose:

Simplify to amplify: Communication becomes powerful when it’s simple, clear, and focused.

Push + Pull = Influence: Don’t just talk at people, invite them into the conversation.

Connection builds trust: The way you walk into a room sets the tone before you speak a word.

Listening is the real superpower: You build trust by making people feel seen, heard, and understood.

Authenticity isn’t optional: If you’re not being yourself, you’re not really connecting.

Preparation is love in action: It shows you care about the impact you’re creating.

🛠 Practical Frameworks Shared:

Reflect – Reframe – Shift: A 3-step mental reset to handle fear and pressure.

Ask to Listen – Listen to Understand: Start with curiosity to unlock connection.

Chilies, Avocados, and Ice Creams: Jose’s playful model for decoding behavioural styles in any audience.

SLOWER Framework: Slowing down to listen, observe, and engage more effectively.

Heart, Mind, Body Alignment: Real influence comes from congruence, when you think it, feel it, and express it clearly.

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Helen Butters is not your average mum... And this is not your average podcast.

What happens when four Yorkshire mums decide to row 3,000 miles across the Atlantic Ocean with no real rowing experience? You get one of the most jaw-dropping, inspiring, and totally unbelievable stories you’ll ever hear.

In this must-watch conversation, Helen shares the real, raw, and hilarious behind-the-scenes of going from school drop-offs and coffee mornings… to navigating storms, sharks, seasickness, and steering with a bit of string and hope.

Hear from Helen on:

- Their journey from a spark of midlife curiosity to a Guinness-worthy adventure

- What it really takes to row an ocean (hint: £120k, freeze-dried chilli, and Buddhist calm)

- Why rejection, doubt, and discomfort are your greatest superpowers

- How meditation, mindset, and one wild decision rewired her entire life

- And what it means to be a mother chasing more—for yourself and your kids

If you’ve ever felt stuck, small, or scared to start, press play now. Helen’s story will make you laugh, cry, rethink everything—and maybe even say yes to your own wild idea.

👉 Subscribe for more bold stories

🎧 follow us on spotify to be notified of weekly audio uploads

📈 Perfect for fans of adventure, mindset, motivation, resilience, and women smashing stereotypes

Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2026:

https://thebizx.co.uk/

Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business:

https://business.actioncoach.co.uk/

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WARNING: This wake-up call may cause you to stop and audit your entire website right now!

In this powerhouse episode, Steve Pailthorpe, digital marketing strategist and founder of Iconic Digital, returns with some of the most insanely valuable insights we’ve ever captured. There’s a reason we’ve brought him back three times. This time? He breaks down why your leads are drying up, why your website might be killing conversions, and what marketing actually looks like in 2025.

Think your funnel is working? Think again.

From AI-powered SEO to converting cold traffic into real revenue, Steve dives deep into:

- Why 74% of websites aren’t built to convert—and how to fix yours

- The new rules of Search Everywhere Optimization (Google is just the start)

- How to land Position Zero and dominate AI search results

- The real math behind paid ad ROI and why most businesses quit too early

- Building stackable offers that actually get leads to convert

- The secret power of AnswerThePublic, persona targeting, and structured data

- Why your content must be entertaining, educational, and informational to drive engagement

And yes, we also cover:

- Funnels vs the content whirlwind

- The £1,000 per customer rule

- How to stop attracting SLEEDs (yes, the bad kind of leads)

- Why email marketing isn’t dead—it’s your most powerful tool

Whether you’re a business owner, marketing manager, MD, or sales director—this is your blueprint for turning a marketing mess into a lead-gen machine.

👉 Watch now and futureproof your marketing.

Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business:

https://business.actioncoach.co.uk/

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Strap in for episode #116 of the Business Growth Podcast. This isn’t your average rags-to-riches tale... It’s a jaw-dropping journey from homeless at 17 to building two powerhouse businesses worth £15 million+.

In this raw, powerful episode, Andrew Wood shares the darkest moments of his past — from prison cells to rock-bottom bank balances, and how those moments lit the fire for a complete life transformation.

He reveals how a second chance, a green band in jail, and one man’s forgiveness gave him purpose, and how that purpose turned into a multi-million pound empire.

This is the ultimate masterclass in:

✅ Bouncing back from failure

✅ Building structure and scaling to 8 figures

✅ Humble leadership and empowering your team

✅ Specialising to stand out in a crowded market

✅ Leading with PURPOSE — and why it changes everything

If you're a founder, entrepreneur, or dreamer stuck in survival mode, this is the real talk you need. You’ll leave inspired, refocused, and ready to take your next step — no matter how tough the journey has been.

You’ll learn:

👉 Why writing a 5-year plan will change your business

👉 How forgiveness and trust unlocked exponential growth

👉 Why Andrew says “appreciation costs nothing — but changes everything”

🔑 From £1M to £10M wasn't luck. It was clarity, courage, and choosing to lead differently.

Don’t miss this. Watch now, subscribe, and take notes — this one’s a blueprint.

📌 Like, comment, and share with someone who needs to hear this...

#EntrepreneurJourney #FromPrisonToCEO #BusinessGrowth #DyslexiaSuccess #StartupLeadership #UKBusiness #PurposeDriven #BusinessTransformation #PodcastUK #ConstructionBusiness #LeadershipWithHeart #AndrewWood #HumbleLeadership

Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/

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Who is the real Chandler Bolt? From ADHD diagnosis and being a college dropout with C-level English grades, to becoming a bestselling author and the founder of the world’s leading self-publishing platform, this is one of the most unlikely and inspiring entrepreneurial stories you’ll hear all year.

In this episode, Chandler Bolt, founder of SelfPublishing.com, opens up about the pivotal moments that shaped his journey. He reveals how writing a book became his ultimate leverage, how personal tragedy created unstoppable urgency, and why every entrepreneur should consider becoming an author.

We explore how Chandler transformed a single idea into a multi-million pound business, how books can drive real business growth, and the exact framework he used to sell over 10,000 copies of his own. He discusses self-publishing vs traditional publishing, the ROI of writing a book, building a brand that lasts, and why he believes books are the greatest business card ever created.

Whether you're a business owner, coach, speaker, executive or creator, this episode is a masterclass in thinking bigger, acting faster and building a meaningful legacy through writing and publishing. Learn how Chandler scaled SelfPublishing.com from $84k in total sales to over $1.3 million in one year, the leadership lessons that nearly broke him, and why success always starts with speed, execution and ownership.

This conversation covers business growth, mindset shifts, personal branding, the truth about authority, and how one book can open doors to opportunities for life. Discover how Chandler Bolt and his team are helping thousands become published authors and why writing your book might be the most important thing you ever do for your business and your legacy.

Watch until the end to find out Chandler’s biggest business mistakes, his toughest personal lesson, and what he believes is the greatest gift you can ever give someone.

#ChandlerBolt #SelfPublishing #EntrepreneurPodcast #ADHDEntrepreneur #SelfPublishingSchool #AuthorBranding #WriteABook #PublishingTips #BusinessBooks #MillionaireMindset #DyslexiaSuccess #BookMarketing #LegacyBuilding #PublishedBook #PersonalBranding #UKEntrepreneurs #StartupStories #ChandlerBoltInterview #AuthorLife

Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business:

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In this powerful episode, business exit strategist Dan Leaman shares expert insights on how to sell your business for maximum value. Whether you're planning an exit strategy, thinking about selling a small business, or just want to understand business valuation, Dan covers everything you need to know. Learn why not all business owners want to sell, what drives business acquisition, and how to prepare your company for a successful exit.

Discover the key factors that affect business valuation, including recurring revenue, customer concentration, owner reliance, and profit margins. Dan explains the difference between recurring and repeat revenue, why financial due diligence can make or break a deal, and how to avoid the most common mistakes business owners make before selling. If you're aiming to attract private equity or strategic buyers, this conversation is packed with tips to boost your business value and stand out in a competitive market.

Ideal for entrepreneurs, founders, and SME owners, this episode is a must-watch for anyone interested in selling a business in the UK. Dan Leaman offers real-world examples, proven strategies, and honest advice to help you understand what buyers look for, how to prepare your financials, and how to increase your chances of a profitable business sale. Watch now to learn how to position your business for a high-value exit.

Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business:

https://business.actioncoach.co.uk/

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In this powerful and practical podcast episode, international speaker and leadership expert Nigel Risner joins us for a no-nonsense, deeply insightful discussion about what really matters in business, leadership, and life. From the surprising importance of biscuits and barista-style coffee in the workplace, to the undeniable power of presence, praise, and human connection, this is one of the most engaging conversations you'll hear all year.

Nigel breaks down the difference between leading people and managing things, offering real-world advice for business leaders, team managers, HR professionals, coaches, and anyone responsible for developing a positive and productive workplace culture. He shares why many leadership failures stem not from a lack of care, but from a fear of hearing what employees actually need—and why good tea, great biscuits, and authentic recognition often matter more than a pay rise.

We explore how to give effective feedback using his concept of “feedforward,” how to create lasting team connection through small, consistent gestures, and why recognition must be immediate to be impactful. This episode dives deep into leadership philosophy, employee engagement, communication, emotional intelligence, and how to manage energy—not just time.

Nigel also shares his personal stories, from the lessons he learned after stepping away from a finance company to his transformative realisations about being truly present with family. He opens up about forgiveness, resentment, and how carrying emotional baggage—whether in work or relationships—can sabotage success. You’ll discover the 9-minute rule he lives by, how to handle conflict constructively, and why walking side-by-side might be the most effective coaching method.

This conversation is essential viewing for anyone who leads, influences, or inspires others—whether in a corporate setting, educational environment, or personal relationship. It’s filled with practical tools, compelling anecdotes, and mindset shifts that can change the way you show up at work, at home, and in life.

If you're looking to improve team morale, build stronger leadership habits, boost communication skills, and create a culture of appreciation and psychological safety in your organisation, this is the podcast episode you cannot afford to miss.

Topics covered include: leadership vs management, creating meaningful workplace culture, recognition strategies, employee wellbeing, effective coaching techniques, team communication, emotional resilience, ego and decision-making, personal accountability, and the importance of forgiveness in leadership.

Don’t just manage your team—lead them. And maybe… bring biscuits.

#LeadershipDevelopment #NigelRisner #BusinessCulture #EmployeeEngagement #WorkplaceWellbeing #HRStrategy #ManagementSkills #RecognitionAtWork #LeadershipPodcast #Feedforward #EmotionalIntelligence #Forgiveness #PersonalGrowth #ExecutiveCoaching #TeamMotivation #TeaAndBiscuits #ChiefBiscuitOfficer #WorkplaceConnection #UKPodcast #CultureChange

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